Lenskart Senior Customer Service Associate salaries in Mumbai

Likes

Only on time salary

Dislikes

Management problem Big mistake I have join lenskart My role was Sales excutive but they have not disclose that in your payslip or offer letter,, you will get trouble to get new job for this Thay will not do any help if you face any kind of other problem like I have a problem with my bank account that haven't changed my salary acc ,, I have to leave my job for this small resion Also thay will suffer you for getting your fnf sattlement, thay not give you last month salary,,

Likes

Every day you will get some knowledge, if you getting knowledge you're performance is good you will get promotion within one year

Dislikes

Stock loss salary cut Stock loss incentive cut Too much work, less staff. Too much work presure

Likes

Poor management where hiring people with low standards and that is why giving wages

Dislikes

Worst place to work no proper salary no proper management too much work load no proper facilities no job security and no expect of growth

Likes

I working in lenskart 1 years Not good salary's Not good incentive .1 years I working in lenskart I take one time incentive in 1 years My individual target is 7 lakh hi achieve 9 lakh and 8 lakh .nothing get insective Lenskart CTC 235000 5 year experience in retail I currently working in another company I currently ctc 320000 I'm now very happy to working another company

Dislikes

I working in lenskart 1 years Not good salary Not good incentive And stock decision in your salary and incentive I pay own amount 5000 I do repair some braked append after then managers say you pay 5 000 after the manager I say please do help sir like after then managers say I do not do any help you talk with . area manager does guy also say sorry your mistake this is you only pay 5000 . monthly salary is only 15500

Likes

Salary comes on time.

Dislikes

There is no communication from top management about any policy. There is always shortage of staff and current employees feel a dissatisfaction. Other teams never reply on the mails and in the end store and operations team has to take the blame. Warehouse people has no security and sanitization. Customer calls are never answered properly and they never revert back.