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3.2

based on 3.1k Reviews

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Lenskart Customer Support Executive Reviews

Updated 26 Mar, 2025
Overall Rating
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2.7/5
based on 18 reviews

Rating distribution

Category Ratings

2.6

Work-life balance

2.5

Work satisfaction

2.3

Company culture

2.3

Skill development

2.2

Job security

2.1

Salary

2.1

Promotions

What employees say about Lenskart?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

2.6
female

Rated by Women

5 reviews

2.6
male

Rated by Men

11 reviews

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18 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Lenskart's Customer Support Executives

How is Lenskart to work for?
Lenskart is rated 2.7 out of 5, based on 18 reviews by employees on AmbitionBox. Lenskart is known for Work-life balance which is rated at the top and given a rating of 2.6. However, Salary is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Lenskart read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Lenskart?
According to AmbitionBox ratings, Lenskart employees rate its salary and benefits as 2.1 out of 5. You can know more about Lenskart Salaries at AmbitionBox
How is the work culture at Lenskart?
Work culture is rated 2.3 at Lenskart by 18 employees. While job security is rated 2.2 and work-life balance is rated 2.6 at Lenskart. Read detailed reviews by employees of Lenskart on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Lenskart reviews submitted by Lenskart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lenskart is the right company for you. 58% of employees reported the wo...rking days at Lenskart as Rotational Shift. 67% employees reported the work timings at Lenskart as Strict timing. Read more
Join Lenskart Do More, Be More
Lenskart Customer Support Executive Salary
based on 74 salaries
₹2.1 L/yr - ₹4 L/yr
At par with the average Customer Support Executive Salary in India
View more details
Employee Benefits for Lenskart Customer Support Executive
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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