IntouchCX Hyderabad / Secunderabad Technical Support Associate Salaries by 40+ Employees (Updated 2024)

0 - 4 years exp.

₹1.6 Lakh - ₹3.6 Lakhs

Salary of majority employees

24% less than the average Technical Support Associate Salary in BPO Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Associate Salary 0 - 4 years exp. (30 salaries)	₹1.6 L/yr - ₹3.6 L/yr
Engineering - Software & QA Technical Support Associate Salary 0 - 4 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr
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Quality Assurance Technical Support Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 20 Nov 2024

Companies similar to IntouchCX for Technical Support Associate in Hyderabad / Secunderabad

IntouchCX Technical Support Associate Salary

0 - 4 years exp. (45 salaries)

₹1.6 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Technical Support Associate Salary 0 - 6 years exp. (12 salaries)	₹2 L/yr - ₹4.5 L/yr 27% more
Foundever Technical Support Associate Salary 0 - 4 years exp. (21 salaries)	₹1.5 L/yr - ₹4.5 L/yr 10% more
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Wipro Technical Support Associate Salary 1 - 5 years exp. (26 salaries)	₹1.5 L/yr - ₹4.3 L/yr 4% more
Genpact Technical Support Associate Salary 0 - 6 years exp. (53 salaries)	₹1.8 L/yr - ₹5 L/yr 20% more
TCS Technical Support Associate Salary 1 - 6 years exp. (16 salaries)	₹2.5 L/yr - ₹6.7 L/yr 25% more
HCLTech Technical Support Associate Salary 1 - 6 years exp. (6 salaries)	₹3 L/yr - ₹7 L/yr 50% more
Tech Mahindra Technical Support Associate Salary 0 - 6 years exp. (1.5k salaries)	₹1.2 L/yr - ₹7 L/yr 28% more
Infosys Technical Support Associate Salary 2 - 5 years exp. (5 salaries)	₹3 L/yr - ₹6.6 L/yr 40% more
Conneqt Business Solutions Technical Support Associate Salary 0 - 2 years exp. (6 salaries)	₹1 L/yr - ₹2.2 L/yr 47% less
Quess Technical Support Associate Salary 4 - 6 years exp. (4 salaries)	₹1.5 L/yr - ₹3 L/yr 18% less
HGS Technical Support Associate Salary 1 - 4 years exp. (4 salaries)	₹1.9 L/yr - ₹2.8 L/yr 8% less
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TTEC India Technical Support Associate Salary 1 - 2 years exp. (4 salaries)	₹3 L/yr - ₹3.4 L/yr 23% more

Technical Support Associate salary at IntouchCX ranges between ₹1.6 Lakh to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 45 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Technical Support Associate salaries in Hyderabad / Secunderabad

Last Updated: 20 Nov 2024

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.2 L/yr - ₹2.9 L/yr
1 year (14 salaries)	₹1.6 L/yr - ₹3.2 L/yr
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2 years (17 salaries)	₹1.8 L/yr - ₹3.6 L/yr
3 years (6 salaries)	₹2.2 L/yr - ₹3.3 L/yr
4 years (5 salaries)	₹2.9 L/yr - ₹3.5 L/yr

Similar Designation salaries in IntouchCX

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Technical Support Engineer Salary

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Process Associate Salary

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₹2 L/yr - ₹4 L/yr

Senior Process Associate Salary

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₹2.25 L/yr - ₹5 L/yr

Senior Technical Support Engineer Salary

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₹2.5 L/yr - ₹4 L/yr

Desktop Support Engineer Salary

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₹1.6 L/yr - ₹2.4 L/yr

Top skills at IntouchCX for Technical Support Associate

Technical Support International Voice Process Troubleshooting Technical Voice Process Product Support voice support technical helpdesk Troubleshooting Skills Remote Support Technical Process Semi Voice Desktop Support customer support blended process Non Voice Process

Salary related reviews for IntouchCX

2.9

Rated by 19 employees for salary & benefits

Technical Support Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 26 Mar 2023

3.0

for Salary and Benefits

Likes

Salaries paid on time.

Dislikes

Full on pressure job, you will be tortured if you get any dissatisfaction from customers and a lot of politics played in this organizarion no work development or any career development waste of time

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Aug 2024

1.0

for Salary and Benefits

Likes

The collegue's and the team were nice and we used to get 2 way cab facility and free food.

Dislikes

...rst to work with . No growth and no job security. The managers are so bad there. Even the salary is not good at all. I would never recommend this company to anyone not even to my enemies.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Dec 2023

2.0

for Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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IntouchCX Technical Support Associate Salary FAQs

What is the salary of Technical Support Associate at IntouchCX Hyderabad / Secunderabad?

Technical Support Associate salary at IntouchCX in Hyderabad / Secunderabad ranges between ₹1.6 Lakhs to ₹3.6 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 24% less than the average Technical Support Associate Salary in India. Salary estimates are based on 45 latest salaries received from various employees of IntouchCX Hyderabad / Secunderabad.

How does the salary of a Technical Support Associate at IntouchCX Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Technical Support Associate at IntouchCX is 24% less than the average salary of a Technical Support Associate in Hyderabad / Secunderabad. To know exact salary insights, login to view.

What are the top skills required to work as a Technical Support Associate at IntouchCX?

Technical Support, International Voice Process, Troubleshooting, Technical Voice Process and Product Support are some of the popular skills required to work as a Technical Support Associate at IntouchCX Hyderabad / Secunderabad.

Which similar companies are paying more than IntouchCX to a Technical Support Associate in Hyderabad / Secunderabad?

HCLTech Technical Support Associate Salary - ₹3.0 Lakhs to ₹7.0 Lakhs per year
Infosys Technical Support Associate Salary - ₹3.0 Lakhs to ₹6.6 Lakhs per year
Tech Mahindra Technical Support Associate Salary - ₹1.2 Lakhs to ₹7.0 Lakhs per year
Teleperformance Technical Support Associate Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
TCS Technical Support Associate Salary - ₹2.5 Lakhs to ₹6.7 Lakhs per year

What is the salary of a Technical Support Associate in companies similar to IntouchCX in Hyderabad / Secunderabad?

TTEC India Technical Support Associate Salary - ₹3.0 Lakhs to ₹3.4 Lakhs per year
Genpact Technical Support Associate Salary - ₹1.8 Lakhs to ₹5.0 Lakhs per year
Foundever Technical Support Associate Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year
Wipro Technical Support Associate Salary - ₹1.5 Lakhs to ₹4.3 Lakhs per year
HGS Technical Support Associate Salary - ₹1.9 Lakhs to ₹2.8 Lakhs per year

What is the estimated take home salary of a Technical Support Associate at IntouchCX in Hyderabad / Secunderabad?

The estimated take-home salary of a Technical Support Associate at IntouchCX ranges between ₹19,605 per month to ₹21,274 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average IntouchCX Technical Support Associate salary in India which ranges between ₹1.6 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Technical Support Associate at IntouchCX in Hyderabad / Secunderabad?

According to AmbitionBox, 56% of the IntouchCX Technical Support Associates in Hyderabad / Secunderabad reported a notice period of 15 days or less, 22% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 27 responses on AmbitionBox in last 2 years.

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IntouchCX Technical Support Associate Salaries in Hyderabad / Secunderabad

IntouchCX Technical Support Associate salary in Hyderabad / Secunderabad ranges between ₹1.6 Lakh to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 45 IntouchCX latest salaries received from various employees of IntouchCX.