IGT Solutions Senior Customer Service Advisor Salaries by 2 Employees (Updated 2025)

1 - 5 years exp.

₹2.3 Lakhs - ₹2.9 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Advisor Salary 1 year exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.8 L/yr
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Procurement & Supply Chain Senior Customer Service Advisor Salary 5 years exp. (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr

Last Updated: 9 May 2024

Companies similar to IGT Solutions for Senior Customer Service Advisor

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TCS Senior Customer Service Advisor Salary 3 - 9 years exp. (4 salaries)	₹4 L/yr - ₹5 L/yr 64% more
Tech Mahindra Senior Customer Service Advisor Salary 3 - 5 years exp. (3 salaries)	₹4.6 L/yr - ₹5 L/yr 74% more
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_VOIS Senior Customer Service Advisor Salary 0 - 4 years exp. (4 salaries)	₹4.8 L/yr - ₹5.2 L/yr 85% more
Concentrix Corporation Senior Customer Service Advisor Salary 1 - 5 years exp. (60 salaries)	₹2.1 L/yr - ₹4.8 L/yr 32% more
Firstsource Solutions Senior Customer Service Advisor Salary 1 - 6 years exp. (23 salaries)	₹1.8 L/yr - ₹6 L/yr 22% more

Senior Customer Service Advisor salary at IGT Solutions ranges between ₹2.3 Lakhs to ₹2.9 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 2 latest salaries received from various employees of IGT Solutions.

Salary related reviews for IGT Solutions

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 01 Jan 2025

2.0

for Salary and Benefits

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Dec 2024

2.0

for Salary and Benefits

Likes

If you are in any back office process, life is little bit easier, though less salary.

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

Operations Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 17 Oct 2024

1.0

for Salary and Benefits

Likes

There is nothing to like about this company as they will always take you for granted.

Dislikes

...and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, that is not functional and can be used only at the time of a client visit.

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Oct 2024

1.0

for Salary and Benefits

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Oct 2024

5.0

for Salary and Benefits

Likes

...esent all the time also, made an app for employee's emotional and mental health. Salary and benefits, promotions/appraisal are real for sure. Don't get mislead by negative ratings. Skill development/learning is never ending. In conclusion, I really like this company and yes, I'm not asked or paid to write the positive reviews only.

Dislikes

Honestly, I'm still figuring out.

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Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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IGT Solutions Senior Customer Service Advisor Salary FAQs

What is the notice period for Senior Customer Service Advisor at IGT Solutions?

According to AmbitionBox, 50% of the IGT Solutions Senior Customer Service Advisors reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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IGT Solutions Senior Customer Service Advisor Salaries

IGT Solutions Senior Customer Service Advisor salary in India ranges between ₹2.3 Lakhs to ₹2.9 Lakhs. This is an estimate based on latest salaries received from employees of IGT Solutions.