ICICI Lombard General Insurance Company Mumbai Customer Retention Manager Salaries by 30+ Employees (Updated 2025)

0 - 4 years exp.

₹1.7 Lakh - ₹4 Lakhs

Salary of majority employees

At par with the average Customer Retention Manager Salary in Insurance Companies for 0 - 4 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations Customer Retention Manager Salary 0 - 4 years exp. (9 salaries)	₹1.8 L/yr - ₹4 L/yr
BFSI, Investments & Trading Customer Retention Manager Salary 1 - 4 years exp. (5 salaries)	₹1.7 L/yr - ₹3.8 L/yr
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Human Resources Customer Retention Manager Salary 1 - 3 years exp. (3 salaries)	₹2.5 L/yr - ₹3.2 L/yr
Marketing & Communication Customer Retention Manager Salary 2 - 3 years exp. (3 salaries)	₹2.5 L/yr - ₹3.3 L/yr
Data Science & Analytics Customer Retention Manager Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹4 L/yr

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Last Updated: 14 Jan 2025

Companies similar to ICICI Lombard General Insurance Company for Customer Retention Manager in Mumbai

ICICI Lombard General Insurance Company Customer Retention Manager Salary

0 - 4 years exp. (31 salaries)

₹1.7 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
SBI General Insurance Customer Retention Manager Salary 1 - 2 years exp. (3 salaries)	₹3.5 L/yr - ₹8 L/yr 115% more

Customer Retention Manager salary at ICICI Lombard General Insurance Company ranges between ₹1.7 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 31 latest salaries received from various employees of ICICI Lombard General Insurance Company.

Experience wise ICICI Lombard General Insurance Company Customer Retention Manager salaries in Mumbai

Last Updated: 14 Jan 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.8 L/yr - ₹3 L/yr
1 year (5 salaries)	₹1.7 L/yr - ₹3 L/yr
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2 years (15 salaries)	₹2 L/yr - ₹4 L/yr
3 years (5 salaries)	₹2.4 L/yr - ₹4 L/yr
4 years (4 salaries)	₹2.4 L/yr - ₹3.5 L/yr

Similar Designation salaries in ICICI Lombard General Insurance Company

Operations Manager Salary

(160 salaries)

₹1.8 L/yr - ₹8.15 L/yr

Customer Relationship Manager Salary

(146 salaries)

₹1.5 L/yr - ₹4.55 L/yr

Customer Service Executive Salary

(31 salaries)

₹1.65 L/yr - ₹4 L/yr

Customer Care Executive Salary

(10 salaries)

₹2 L/yr - ₹3 L/yr

Customer Support Executive Salary

(9 salaries)

₹1.7 L/yr - ₹4.75 L/yr

Branch Manager Salary

(9 salaries)

₹5.25 L/yr - ₹12 L/yr

Business Development Manager Salary

(6 salaries)

₹4.2 L/yr - ₹7.5 L/yr

Top skills at ICICI Lombard General Insurance Company for Customer Retention Manager

Voice Process Customer Retention Renewals Retention BPO Sales Outbound Calling Outbound Sales Inbound Voice Process Outbound Process General Insurance Sales Salesforce Health Insurance Customer Retention Telesales Sales Development

Salary related reviews for ICICI Lombard General Insurance Company

5.0

Rated by 1 employees for salary & benefits

Branch Manager in Haldwani

Full Time

Sales & Business Development Department

2.0

• posted on 08 Jun 2024

4.0

for Salary and Benefits

Likes

Get salary on time,

Salary - Good

+1 more

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

Job security - Bad

+3 more

Customer Relationship Manager in Hyderabad / Secunderabad

Full Time

Renewal Department

1.0

• posted on 10 Jun 2021

1.0

for Salary and Benefits

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

Salary - Bad

+6 more

Customer Relationship Manager in Mumbai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2024

2.0

for Salary and Benefits

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Company culture - Good

+1 more

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Salary - Poor

+2 more

Operations Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 21 Sep 2023

1.0

for Salary and Benefits

Likes

Job security. They didn't fire anyone

Job security - Excellent

Dislikes

Very less salary If you work hard they will never appreciate you Sales team involvement infact manger did not take stand for there employees. They only blames you. Work load is to high you will be doing 2 persons work at 1 person salary. Work culture is very bad.

Salary - Bad

+4 more

Operations Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 03 Apr 2023

2.0

for Salary and Benefits

Likes

Job security and few HR policies now those are outdated. Nothing much other than job security.

Job security - Good

Dislikes

... year rather than thinking about team requirements. Should work on all weekends. No extra pay for overtime. Band 1 people come and say that they are going to implement overtime allowances but it's almost 2 years now but no such action taken. No internal job movements as they are scared to move resources for loss of track and no skill improvement programs. You would do same kind of job for years and they never reply to complaints.

Salary - Poor

+5 more

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Salary Discussions, Hike & Promotions

2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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ICICI Lombard General Insurance Company Customer Retention Manager Salary FAQs

What is the salary of Customer Retention Manager at ICICI Lombard General Insurance Company Mumbai?

Customer Retention Manager salary at ICICI Lombard General Insurance Company in Mumbai ranges between ₹1.7 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 2% less than the average Customer Retention Manager Salary in India. Salary estimates are based on 31 latest salaries received from various employees of ICICI Lombard General Insurance Company Mumbai.

How does the salary of a Customer Retention Manager at ICICI Lombard General Insurance Company Mumbai compare with the average salary range for this job?

The average salary of a Customer Retention Manager at ICICI Lombard General Insurance Company is 2% less than the average salary of a Customer Retention Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Retention Manager at ICICI Lombard General Insurance Company?

Voice Process, Customer Retention, Renewals, Retention and BPO Sales are some of the popular skills required to work as a Customer Retention Manager at ICICI Lombard General Insurance Company Mumbai.

Which similar companies are paying more than ICICI Lombard General Insurance Company to a Customer Retention Manager in Mumbai?

SBI General Insurance Customer Retention Manager Salary - ₹3.5 Lakhs to ₹8.0 Lakhs per year

What is the estimated take home salary of a Customer Retention Manager at ICICI Lombard General Insurance Company in Mumbai?

The estimated take-home salary of a Customer Retention Manager at ICICI Lombard General Insurance Company ranges between ₹20,951 per month to ₹22,600 per month in Mumbai. The take-home salary calculation is based on the average ICICI Lombard General Insurance Company Customer Retention Manager salary in India which ranges between ₹1.7 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Retention Manager at ICICI Lombard General Insurance Company in Mumbai?

According to AmbitionBox, 54% of the ICICI Lombard General Insurance Company Customer Retention Managers in Mumbai reported a notice period of 15 days or less, 29% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 24 responses on AmbitionBox in last 2 years.

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ICICI Lombard General Insurance Company Customer Retention Manager Salaries in Mumbai

ICICI Lombard General Insurance Company Customer Retention Manager salary in Mumbai ranges between ₹1.7 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 31 ICICI Lombard General Insurance Company latest salaries received from various employees of ICICI Lombard General Insurance Company.

ICICI Lombard General Insurance Company Customer Retention Manager salaries in Mumbai

Companies similar to ICICI Lombard General Insurance Company for Customer Retention Manager in Mumbai

Latest annual salaries shared by ICICI Lombard General Insurance Company Customer Retention Manager in Mumbai

Experience wise ICICI Lombard General Insurance Company Customer Retention Manager salaries in Mumbai

Similar Designation salaries in ICICI Lombard General Insurance Company

Top skills at ICICI Lombard General Insurance Company for Customer Retention Manager

Salary related reviews for ICICI Lombard General Insurance Company

Branch Manager in Haldwani

Customer Relationship Manager in Hyderabad / Secunderabad

Customer Relationship Manager in Mumbai

Operations Manager in Gurgaon / Gurugram

Operations Manager in Hyderabad / Secunderabad

ICICI Lombard General Insurance Company Customer Retention Manager Salary FAQs

Tell us how to improve this page.