ICICI Lombard General Insurance Company Customer Service Executive salaries in Mumbai (Updated 2025)

Likes

There is several departments, i was working in ( CRT Department ), i had good experience at icici Lombard, if you are completing your on time so no one will force you for OT, if you want leave so you will have to inform few days back to your reporting person and your leave will be approved, we had office outing also, i had been there for 1 year i haven't felt any office politics.

Dislikes

Less salary IJP after 18 months No gift or sweet in diwali Less salary hike

Likes

Get salary on time,

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.

Likes

Nothing but one tranier till now who really help hard and connect with us rest all were arrogant people's.

Dislikes

There are lot more if I gonna speak all I think the box will show me the limit, There work culture is below average the salary won't justify employees work at all and also employees have that much pressure were company directly asking to leave to some employees without any reason because of sometimes some personal issue or sometimes there arrogant nature. It's my humble request just treat your people like your people not your personal assistant.