Customer Retention Manager
Annual salary range
₹2 Lakhs - ₹8 Lakhs
High Confidence 
High Confidence means the data is based on a large number of latest salaries.
Filter salaries byCustomer Retention Manager Salary in Mumbai
based on 38
latest salaries
• updated:
15 Jan 2025
Select an experience to get the exact salary
Salary of majority employees
Experience wise Customer Retention Manager salaries
| Years of experience | Avg. Annual Salary |
|---|---|
1
year
(9
salaries)
|  ₹1.7 L/yr - ₹9 L/yr |
2
years
(14
salaries)
| ₹2.2 L/yr - ₹4 L/yr |
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| |
3
years
(6
salaries)
| ₹2.4 L/yr - ₹4 L/yr |
4
years
(5
salaries)
| ₹2.4 L/yr - ₹3.5 L/yr |
5
years
(2
salaries)
| ₹6 L/yr - ₹7 L/yr |
View all salaries by experience
Customer Retention Manager Salary in
Mumbai ranges between ₹2
Lakhs to ₹8
Lakhs for
1 year of experience to 12 years of experience
. Salary estimates are based on
38 latest salaries received
from Customer Retention Manager.
See latest salaries
Customer Retention Manager salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Customer Retention Manager Salary
1 - 4
years
exp.
(9
salaries)
| ₹2.2 L/yr - ₹4 L/yr |
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| |
Marketing & Communication
Customer Retention Manager Salary
1 - 6
years
exp.
(5
salaries)
| ₹2.5 L/yr - ₹7.5 L/yr |
View all departments salaries
Latest annual salaries shared by Customer Retention Managers
5d ago
Wood Mackenzie
Customer Retention Manager
12 years exp.
1w ago
Informatica Business Solutions
Customer Retention Manager
10 years exp.
1w ago
Ujjivan Small Finance Bank
Customer Retention Manager
2 years exp.
1mo ago
Wood Mackenzie
Customer Retention Manager
11 years exp.
1mo ago
ICICI Lombard General Insurance Company
Customer Retention Manager
1 year exp.
1mo ago
Foundit
Customer Retention Manager
5 years exp.
1mo ago
Foundit
Customer Retention Manager
5 years exp.
2mo ago
Rentickle
Customer Retention Manager
9 years exp.
2mo ago
ACT Fibernet
Customer Retention Manager
1 year exp.
2mo ago
Zepto
Customer Retention Manager
2 years exp.
View all latest salaries
| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
1 -
4
yrs
exp.
.
Mumbai
(29 salaries)
|
₹1.7 L/yr - ₹4 L/yr | 1 job opening |
1 yr
exp.
.
Mumbai
(3 salaries)
|
₹3.5 L/yr - ₹8 L/yr | |
Login to view exact salary
| ||
8 -
11
yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3 L/yr - ₹3.9 L/yr | |
3 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹3.3 L/yr - ₹4.2 L/yr | |
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹5.4 L/yr - ₹6.9 L/yr | |
|
5 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹6.3 L/yr - ₹8 L/yr | |
18 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹10.1 L/yr - ₹12.9 L/yr | |
1 yr
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹8.1 L/yr - ₹10.4 L/yr | |
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| ||
6 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹9.9 L/yr - ₹12.7 L/yr | |
4 yrs
exp.
.
Mumbai
(AmbitionBox Estimate)
|
₹2.7 L/yr - ₹3.5 L/yr | |
Customer Retention Manager Jobs in Mumbai
Customer Retention Manager
· 0-2 years
ICICI Lombard
₹1.8
L/yr
- ₹2.5
L/yr
Navi Mumbai
Customer Retention Manager
· 1-6 years
WinnerBrands
Chennai
Similar Designation Salaries for Customer Retention Manager
| Designations | Avg Annual Salary |
|---|---|
Customer Relationship Manager Salary
1 -
11
years
exp.
(1.5k salaries)
| ₹1.8 L/yr - ₹8.4 L/yr |
Customer Success Manager Salary
2 -
12
years
exp.
(826 salaries)
| ₹4.6 L/yr - ₹25 L/yr |
Login to view exact salary
| |
Operations Manager Salary
3 -
17
years
exp.
(8.3k salaries)
| ₹3 L/yr - ₹19 L/yr |
Senior Manager Salary
6 -
20
years
exp.
(29.7k salaries)
| ₹8 L/yr - ₹36 L/yr |
Assistant Manager Salary
2 -
13
years
exp.
(69.6k salaries)
| ₹3 L/yr - ₹16.5 L/yr |
View more similar designations
Salary related reviews by similar designations like Customer Retention Manager
ICICI Lombard General Insurance Company
Senior Manager in Hyderabad / Secunderabad
• posted on 14 Jun 2022
Likes
The company will do good expense on employee apart from Salary.
- Salary - Good+2 more
Dislikes
Slow Growth... Too much non productive work.
- Promotions - Bad
ICICI Lombard General Insurance Company
Senior Manager in Ahmedabad
• posted on 02 Aug 2023
Likes
For new joiners the hike in salary good compare to market
- Salary - Good
Dislikes
Not a great place to work Company culture ruined by middle managment specially by HR management . Dont be whistleblower coz as per HR manager you are the spokesperson of others
read more- Skill development - Poor+3 more
ICICI Lombard General Insurance Company
Customer Relationship Manager in Navi Mumbai
• posted on 25 Apr 2022
Likes
Environmental, Facilities and respectful staffing. Company appreciate your work and provides annually handsome bonus.
- Salary - Excellent+5 more
Dislikes
Nothing to be Dislike so I would like to avoid this question. I can share one point about dislikes, Career growth is slow but salary was decent.
read more- Promotions - Poor
ICICI Lombard General Insurance Company
Operations Manager in Mumbai
• posted on 09 Apr 2020
Likes
Great place to work
- Salary - Good+6 more
Dislikes
Nothing I dislike..just need improvements regarding salary and appraisal pattern..other then that it is the best in the industry and no one is anywhere near it also
read moreICICI Lombard General Insurance Company
Customer Relationship Manager in Navi Mumbai
• posted on 17 Dec 2017
Likes
Decent company , good growth but management is OK the process of work is really good but the superior is OK to get support.no more comments
read more- Skill development - Excellent+1 more
Dislikes
Compensation and salary is good working there 9 hours shift ,the process of work is decent ,if you are working in sales then yes, pressure is there ,that we have to handle all this , n yes manager not take any suggestions , lots of partiality is there ,
read more- Job security - Bad+2 more
Top skills for Customer Retention Manager
Customer Retention Manager Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
Bangalore / Bengaluru
Customer Retention Manager
1 -
12
years
exp.
| ₹4 L/yr - ₹38 L/yr |
New Delhi
Customer Retention Manager
1 -
12
years
exp.
| ₹3.6 L/yr - ₹29 L/yr |
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| |
Hyderabad / Secunderabad
Customer Retention Manager
1 -
9
years
exp.
| ₹2.4 L/yr - ₹11.4 L/yr |
Navi Mumbai
Customer Retention Manager
1 -
3
years
exp.
| ₹1.5 L/yr - ₹3 L/yr |
Gurgaon / Gurugram
Customer Retention Manager
3 -
9
years
exp.
| ₹4.1 L/yr - ₹20 L/yr |
View More
Customer Retention Manager Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Financial Services
Customer Retention Manager
1 -
13
years
exp.
| ₹2 L/yr - ₹8.5 L/yr |
Insurance
Customer Retention Manager
1 -
13
years
exp.
| ₹1.8 L/yr - ₹6.5 L/yr |
Login to view exact salary
| |
Internet
Customer Retention Manager
1 -
12
years
exp.
| ₹3 L/yr - ₹21 L/yr |
IT Services & Consulting
Customer Retention Manager
5 -
13
years
exp.
| ₹6 L/yr - ₹16.3 L/yr |
Software Product
Customer Retention Manager
5 -
12
years
exp.
| ₹6 L/yr - ₹39 L/yr |
View More
Frequently Asked Questions about Customer Retention Manager Salaries
What is the salary of a Customer Retention Manager in India?
Salary for a Customer Retention Manager in India ranges between ₹2.0 Lakhs to ₹8.0 Lakhs per year. Salary estimates are based on 38 latest salaries received from various Customer Retention Managers across industries.
What is the starting salary for a Customer Retention Manager in India?
Average starting Salary for Customer Retention Manager in India is around ₹2.0 Lakhs per year (₹16.7k per month). 1 year of minimum experience is required to be a Customer Retention Manager.
What is the highest salary for a Customer Retention Manager in India?
Highest salary that a Customer Retention Manager can earn is ₹4.0 Lakhs per year (₹33.3k per month).
What are the top paying industries for Customer Retention Manager in India?
- Financial Services - ₹3.0 Lakhs to 11.0 Lakhs per year
- Retail - ₹4.2 Lakhs to 4.2 Lakhs per year
- Insurance - ₹1.7 Lakhs to 21.3 Lakhs per year
What are the top paying cities for Customer Retention Manager in India?
- Bangalore / Bengaluru - ₹3.0 Lakhs to 39.0 Lakhs per year
- New Delhi - ₹2.6 Lakhs to 30.0 Lakhs per year
- Hyderabad / Secunderabad - ₹2.0 Lakhs to 15.0 Lakhs per year
- Mumbai - ₹1.7 Lakhs to 21.3 Lakhs per year
- Navi Mumbai - ₹1.5 Lakhs to 3.0 Lakhs per year
What are the popular/top skills required to become a Customer Retention Manager?
These are the top skills of a Customer Retention Manager based on 2 jobs posted by employers.
- Salesforce
- CRM
- Voice Process
- Telecalling
- Outbound Calling
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