ICICI Lombard General Insurance Company Customer Care Executive salaries in Mumbai

Likes

...g queue for tea and coffee because tea and coffee is available for limited time. salary is not good. They pay for a 9:30 hours but actually they take your 11 hours for work only and not even giving a overtime incentive. there is no career growth. But yes i was lucky because my team leader and Teammates are very supportive and caring. I meet so many people in lombard and realize no one is happy everyone is working because they want to gain experience and icici lombard is a big name so they can find a better job and i think lombard is already known this that's why they give a very less basic salary and quarterly incentives.

Dislikes

They dont value There employees

Likes

Get salary on time,

Dislikes

Toxic behaviour by top management, and HR will not supportive, On every day 4-5 con call , work under pressure , HR will transfer any time any where without prior notice, old employees are permanent दामाद of company, they will not accept new employees.

Likes

No

Dislikes

Internal politics , No increment till 5 yrs, no receive bonus till 5 yrs, no salary hike till 5 yrs. Company HR's not given 1st preference to state employees. They hiring MBA students from other states like, UP, Kolkata, Odisa. And given high starting packages 8 L , 9L , 10L-12L, State employees only sufferring and working hard, Zero growth. And HR team is non trustable, They saying one thing while hiring, And you get someting else. # Career ki Dhajiya

Likes

No work life balance pay less and stress more hire by telling inbound customer support and force to do more sales worst it management any technical issue we have to face deviations double standard management

Dislikes

Worst company no work life balance they will hire for inbount and make you to do outcalls and force to sale eventhough customer is not intrested no incentive it management of company is worst part any technical issue epmloye have to compensate the deviations double standard management

Likes

Work Life Balance is Better for those who are doing alternative work also like freelancer,event management,any sport player. there is many shift available Like mrng, general,semi general, night shift, there is no fix shift and also rotational 2 weekoff.

Dislikes

No Fix shift, sunday no fix weekoff.Low salary.