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ICICI Bank Customer Care Executive salaries in Hyderabad / Secunderabad (Updated 2025)

Annual salary range
1 - 6 years exp.
₹1.5 Lakh - ₹5 Lakhs
Salary of majority employees
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28% more than the average Customer Care Executive Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Executive Salary
1 - 6 years exp. (28 salaries)
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₹2 L/yr - ₹4.6 L/yr

BFSI, Investments & Trading
Customer Care Executive Salary
2 - 6 years exp. (7 salaries)
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₹2 L/yr - ₹3.5 L/yr

Finance & Accounting
Customer Care Executive Salary
1 - 4 years exp. (5 salaries)
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₹2 L/yr - ₹3.5 L/yr

Sales & Business Development
Customer Care Executive Salary
3 - 4 years exp. (3 salaries)
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₹2.6 L/yr - ₹3.8 L/yr

Legal & Regulatory
Customer Care Executive Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

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Last Updated: 23 Feb 2025

Companies similar to ICICI Bank for Customer Care Executive in Hyderabad / Secunderabad

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ICICI Bank Customer Care Executive Salary

1 - 6 years exp. (64 salaries)

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₹1.5 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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HDFC Bank Customer Care Executive Salary

0 - 6 years exp. (54 salaries)

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₹1.2 L/yr - ₹5 L/yr

arrow icon 1% less
2 job openings
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Axis Bank Customer Care Executive Salary

1 - 5 years exp. (14 salaries)

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₹2.1 L/yr - ₹4 L/yr

arrow icon 17% less
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₹2 L/yr - ₹3.2 L/yr

arrow icon 30% less
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₹2 L/yr - ₹3.6 L/yr

arrow icon 9% less
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₹0.5 L/yr - ₹4.3 L/yr

arrow icon 31% less
4 job openings
Customer Care Executive salary at ICICI Bank ranges between ₹1.5 Lakh to ₹5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 64 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Care Executive in Hyderabad / Secunderabad

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Experience wise ICICI Bank Customer Care Executive salaries in Hyderabad / Secunderabad

Last Updated: 23 Feb 2025

Experience Avg Annual Salary
1 year  (9 salaries)

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₹2 L/yr - ₹3 L/yr
2 years  (20 salaries)

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₹1.5 L/yr - ₹4.1 L/yr
3 years  (16 salaries)

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₹2.4 L/yr - ₹4.1 L/yr
4 years  (14 salaries)

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₹2 L/yr - ₹4.6 L/yr
5 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
View all

Similar Designation salaries in ICICI Bank

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₹1.15 L/yr - ₹4.7 L/yr
Sales Executive Salary
(112 salaries)
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₹0.95 L/yr - ₹4.5 L/yr
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₹1.55 L/yr - ₹4.2 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.8 L/yr - ₹6 L/yr
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₹2.1 L/yr - ₹3.7 L/yr
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₹2.4 L/yr - ₹4.2 L/yr
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₹2.5 L/yr - ₹3.75 L/yr
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₹1.75 L/yr - ₹3.5 L/yr
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₹1.5 L/yr - ₹4 L/yr

Salary related reviews for ICICI Bank

4.5

Rated by 18 employees for salary & benefits

Phone banking Department

4.0
  •  posted on 15 Jan 2019

5.0
 for  Salary and Benefits

Likes

...elpful managers and team leaders. They will encourage you to achieve your goals. Career growth for once in two years, hike in salary for new joinees after 6months, innovation tours, many gifts and incentives can be earned if you Complete given targets in time. Work environment is good

read more
  • Salary - Excellent
  • +2 more

Dislikes

The team management are miser people. They are strict in punctuality, time management and work pressure depends upon the department which they allot to you

read more

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 14 Mar 2025

2.0
 for  Salary and Benefits

Likes

Very focused on Skill development, no boss management culture, lots of data oriented actionable taken, very tech savvy and technology oriented, Strong HR policies.

read more
  • Skill development - Good
  • +1 more

Dislikes

...gement. Decision made only upon statistical reference instead of ground reality. Very poor compensation policy, no incentive or rating culture. Man marking, staff usages, proper staff onboarding, training and monitoring are missing. Depth not there to generate more business, thus missing out market share in most of the non metro or semi urban location.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025

4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
  • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

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Full Time

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Engineering - Software & QA Department

2.0
  •  posted on 02 Feb 2025

1.0
 for  Salary and Benefits

Likes

Bank Is Good But Many Peoples Are there is Old But Knowledge Less And Bank Haer Other Bank Employees Maximum Package And There Knowlege level is not up to the Mark. And old Employees struggling.

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  • Job security - Excellent
  • +1 more

Dislikes

Many Other Employee they Are hard working But New Comers are High Salary And old Employees Are Less Salary. So culture is Disaster, Because Of salary Defferent.

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  • Salary - Bad
  • +3 more

Full Time

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IT & Information Security Department

4.0
  •  posted on 01 Feb 2025

3.0
 for  Salary and Benefits

Likes

Job Security

  • Job security - Good

Dislikes

I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

read more
  • Work satisfaction - Poor
  • +1 more
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ICICI Bank Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad?
The average salary of a Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad typically ranges from ₹1.5 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Care Executive in Hyderabad / Secunderabad at ICICI Bank earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹4.9 Lakhs per year. Customer Care Executive Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ ICICI Bank employees in India.
What is the estimated take home salary of a Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad?
The estimated take-home salary of a Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad typically ranges from ₹24,113 to ₹25,565 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.
What is the salary of a Customer Care Executive in companies similar to ICICI Bank in Hyderabad / Secunderabad?
The salary of a Customer Care Executive at companies similar to ICICI Bank in Hyderabad / Secunderabad varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HDFC Bank ₹1.2 Lakhs to ₹5.0 Lakhs per year
Kotak Mahindra Bank ₹2.0 Lakhs to ₹3.6 Lakhs per year
Axis Bank ₹2.1 Lakhs to ₹4.0 Lakhs per year
IDFC FIRST Bank ₹2.0 Lakhs to ₹3.2 Lakhs per year
Conneqt Business Solutions ₹0.5 Lakhs to ₹4.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad?
The salary growth for a Customer Care Executive at ICICI Bank in Hyderabad / Secunderabad depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Hyderabad / Secunderabad can expect the following growth trajectory at ICICI Bank:

Experience Average Salary Range
1 year ₹2.0 Lakhs to ₹3.0 Lakhs per year
2 years ₹1.5 Lakhs to ₹4.1 Lakhs per year
3 years ₹2.4 Lakhs to ₹4.1 Lakhs per year
4 years ₹2.0 Lakhs to ₹4.6 Lakhs per year
and so on.

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ICICI Bank Customer Care Executive salary in Hyderabad / Secunderabad ranges between ₹1.5 Lakh to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 64 ICICI Bank latest salaries received from various employees of ICICI Bank.