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3.1

based on 700 Reviews

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Customer Success, Service & Operations

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ICCS Customer Success, Service & Operations Department Salaries in India

based on 879 latest salaries
Designation Avg Annual Salary Open Jobs

Team Leader Customer Support

3 years exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Service Delivery Head

18 years exp. (AmbitionBox Estimate)
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₹89.3 L/yr - ₹98.7 L/yr

Call Quality Analyst

1 year exp. (AmbitionBox Estimate)
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₹1.5 L/yr - ₹1.9 L/yr

Outbound Executive

4 years exp. (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

Trainee Analyst

2 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Management Trainee Finance

Fresher (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Desktop Engineer L1

5 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Dialer Manager

7 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

IT Desktop Engineer

5 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

CSR

1 year exp. (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.8 L/yr

Assistant Manager

4 - 12 years exp. (38 salaries)
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₹2.8 L/yr - ₹5.4 L/yr

Senior Executive

0 - 3 years exp. (12 salaries)
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₹1.6 L/yr - ₹3 L/yr

Senior Manager

0 - 15 years exp. (10 salaries)
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₹6.4 L/yr - ₹11 L/yr

Manager

5 - 16 years exp. (9 salaries)
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₹5 L/yr - ₹7.2 L/yr

Associate

1 - 3 years exp. (3 salaries)
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₹1.6 L/yr - ₹2.5 L/yr

Advisor

Fresher (AmbitionBox Estimate)
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₹2 L/yr - ₹3 L/yr

Vendor

Fresher (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Executive

Fresher (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.7 L/yr

Vice President

20 years exp. (AmbitionBox Estimate)
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₹27 L/yr - ₹34.5 L/yr

Development Manager

Fresher (AmbitionBox Estimate)
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₹1.1 L/yr - ₹1.4 L/yr

Last Updated: 25 Jan, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
a senior quality lead
Offer letter - Accepted
Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?
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Salary related reviews for ICCS

2.8

Rated by 240 employees for salary & benefits

Computer Typist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 25 Nov 2024
1.0
 for  Salary and Benefits

Likes

No comments simple waste Endha company ku dislike mattum dha Like panra maadhiri onnumay ella endha company la very worst Oru company oda first point - employee satisfaction is very important But this company employee not satisfaction

read more

Dislikes

Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch No increment Low salary Anga work panra manager , ceo and all members fraud Waste of time Don't go this company interview and work Worst campany and your career is gone. Go on other best company Iccs is not worth all are fraud .

read more
  • Salary - Bad
    +6 more

Cluster Head And Senior Manager in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 06 Nov 2024
1.0
 for  Salary and Benefits

Likes

Nothing to like in ICCC there is no job security.

Dislikes

They removed me without Notice without any performance issue. Also, They haven't provide salary. I recommend not join here at management level they took such decisions

read more
  • Salary - Bad
    +6 more

Team Lead Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 17 Jun 2024
1.0
 for  Salary and Benefits

Likes

Only working with the office colleague is good

Dislikes

...mount from your salary which in CTC and work culture not in a basic manner also. Higher management have words with cost cutting every time and don't give the salary on time Not recommended for joining there if you want enhance growth and salary part also

read more
  • Salary - Bad
    +5 more

Senior Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Sep 2023
1.0
 for  Salary and Benefits

Likes

There is no words for this company to express 😡😡

Dislikes

Worst company ever, I had worked in 6 month after that I left because there are very hectic environment and management isn't supportive without reason they can fire you, they can hold your salary. In the last month I didn't get my salary due to small escalation after that I had file legal case in labour court but didn't get any response from the there

read more
  • Salary - Bad
    +6 more

NON Voice Process in Sholinganallur

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 09 Jan 2023
2.0
 for  Salary and Benefits

Likes

...and culture . Teammates are supportive and the management is not a transparent . Weekly once they conduct gaming , fun activities but there is no salary hike for experienced employees and no more celebration no more bonus we have to work in government holidays too without any incentives..

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  • Job security - Excellent
    +2 more

Dislikes

There is no bond thats encourable. But no salary hike for experienced persons if we want to quit the job we cannot apply paper they not accept and there doesn't give experienced certificates as soon still I didn't get my experience certificate eventhough I remember to TL & HR .It's very slow process to get results from the team .Other wise supportive staffs are so friendly and colleagues are help us in our work

read more
  • Salary - Poor
    +1 more
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ICCS interview questions by designations

Customer Care Executive (11)Customer Service Executive (3)Executive (2)Cce Executive (2)
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More about working at ICCS

ICCS Salary FAQs

How much does ICCS pay per year?
The average ICCS salary ranges from approximately ₹0.1 Lakh to ₹2.4 Lakhs per year for a Floor Supervisor and ₹9.6 Lakhs to ₹25 Lakhs per year for a General Manager Operations. Salary estimates are based on 879 ICCS salaries received from various employees of ICCS. ICCS employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in ICCS?
The highest-paying job at ICCS is a General Manager Operations with a salary of ₹9.6 Lakhs to ₹25 Lakhs per year. The top 10% of employees earn more than ₹6 lakhs per year. The top 1% earn more than a whopping ₹27.29 lakhs per year.
What is the minimum salary in ICCS?
Minimum salary at ICCS depends on the role you are applying for. For BPO Executive the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.1 Lakh to ₹3.4 Lakhs per year and so on.
What is the salary package for freshers in ICCS?
The average salary at ICCS for freshers varies from ₹0.9 Lakh to ₹2.1 Lakhs per year for BPO Executive and ₹1.8 Lakh to ₹3.6 Lakhs per year for Senior Customer Service Executive.
What is the notice period at ICCS in Customer Success, Service & Operations Department?
According to AmbitionBox, 56% of the ICCS employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 38% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 748 responses on AmbitionBox in last 2 years.

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ICCS Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at ICCS is INRunlock blur . Salary estimates are based on 879 ICCS latest salaries received from various employees of ICCS.

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