Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IBM Team. If you also belong to the team, you can get access from here

IBM Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

IBM Customer Success Manager salaries in India (Updated 2025)

Annual salary range
0 - 14 years exp.
₹14.8 Lakhs - ₹55.5 Lakhs
Salary of majority employees
unlock blur
unlock blur

159% more than the average Customer Success Manager Salary in IT Services & Consulting Companies for 0 - 14 years of experience

Interested in this particular role? 12 job openings

Salaries in different departments

Customer Success, Service & Operations
Customer Success Manager Salary
7 - 12 years exp. (6 salaries)
unlock-blur

₹19.5 L/yr - ₹50 L/yr

Sales & Business Development
Customer Success Manager Salary
2 - 14 years exp. (6 salaries)
unlock-blur

₹16.3 L/yr - ₹52.5 L/yr

Data Science & Analytics
Customer Success Manager Salary
10 - 11 years exp. (AmbitionBox Estimate)
unlock-blur

₹28.5 L/yr - ₹55.5 L/yr

Last Updated: 7 Mar 2025

Companies similar to IBM for Customer Success Manager

Company name Avg Annual Salary Open Jobs
Logo
Google Customer Success Manager Salary

1 - 14 years exp. (8 salaries)

unlock blur

₹7.7 L/yr - ₹26.4 L/yr

arrow icon 52% less
unlock blur

₹10 L/yr - ₹36 L/yr

arrow icon 41% less
Logo
Amazon Customer Success Manager Salary

2 - 6 years exp. (8 salaries)

unlock blur

₹5 L/yr - ₹18 L/yr

arrow icon 70% less
4 job openings
Logo
Salesforce Customer Success Manager Salary

5 - 11 years exp. (29 salaries)

unlock blur

₹16 L/yr - ₹52.5 L/yr

arrow icon 6% less
4 job openings
Logo
Oracle Customer Success Manager Salary

3 - 13 years exp. (104 salaries)

unlock blur

₹10.1 L/yr - ₹33.8 L/yr

arrow icon 41% less
1 job opening
Logo
Adobe Customer Success Manager Salary

3 - 10 years exp. (156 salaries)

unlock blur

₹8 L/yr - ₹29.9 L/yr

arrow icon 47% less
2 job openings
Logo
SAP Customer Success Manager Salary

3 - 20 years exp. (22 salaries)

unlock blur

₹13.1 L/yr - ₹40 L/yr

arrow icon 31% less
Logo
Cisco Customer Success Manager Salary

5 - 14 years exp. (18 salaries)

unlock blur

₹12.3 L/yr - ₹29 L/yr

arrow icon 39% less
Logo
Dell Customer Success Manager Salary

12 - 16 years exp. (4 salaries)

unlock blur

₹15.2 L/yr - ₹35 L/yr

arrow icon 39% less
Logo
HP India Customer Success Manager Salary

16 - 20 years exp. (7 salaries)

unlock blur

₹25 L/yr - ₹29 L/yr

arrow icon 20% less
Logo
Accenture Customer Success Manager Salary

3 - 10 years exp. (45 salaries)

unlock blur

₹2.9 L/yr - ₹11 L/yr

arrow icon 83% less
Logo
HCLTech Customer Success Manager Salary

5 - 13 years exp. (34 salaries)

unlock blur

₹5 L/yr - ₹18.8 L/yr

arrow icon 68% less
Logo
Tech Mahindra Customer Success Manager Salary

0 - 9 years exp. (13 salaries)

unlock blur

₹4.2 L/yr - ₹14 L/yr

arrow icon 70% less
Logo
Cognizant Customer Success Manager Salary

3 - 12 years exp. (13 salaries)

unlock blur

₹7 L/yr - ₹20 L/yr

arrow icon 63% less
Logo
Infosys Customer Success Manager Salary

5 - 15 years exp. (8 salaries)

unlock blur

₹5.5 L/yr - ₹7.7 L/yr

arrow icon 81% less
Logo
Capgemini Customer Success Manager Salary

7 - 14 years exp. (8 salaries)

unlock blur

₹9.7 L/yr - ₹20.1 L/yr

arrow icon 63% less
Logo
NTT Data Customer Success Manager Salary

4 - 9 years exp. (7 salaries)

unlock blur

₹11 L/yr - ₹15.7 L/yr

arrow icon 61% less
Logo
TCS Customer Success Manager Salary

3 - 13 years exp. (7 salaries)

unlock blur

₹6 L/yr - ₹17.9 L/yr

arrow icon 64% less
Logo
Wipro Customer Success Manager Salary

7 - 20 years exp. (5 salaries)

unlock blur

₹12.5 L/yr - ₹24 L/yr

arrow icon 52% less
Logo
Dell EMC Customer Success Manager Salary

8 - 15 years exp. (4 salaries)

unlock blur

₹14.5 L/yr - ₹22 L/yr

arrow icon 47% less
View all
Customer Success Manager salary at IBM ranges between ₹14.8 Lakhs to ₹55.5 Lakhs per year for employees with less than 1 year of experience to 14 years. Salary estimates are based on 17 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Customer Success Manager

1w ago
avg blur mobile
5 months exp.
1mo ago
avg blur mobile
9 years exp.
2mo ago
avg blur mobile
14 years exp.
3mo ago
avg blur mobile
12 years exp.
3mo ago
avg blur mobile
7 years exp.
4mo ago
avg blur mobile
10 years exp.
6mo ago
avg blur mobile
3 years exp.
6mo ago
avg blur mobile
11 years exp.
7mo ago
avg blur mobile
12 years exp.
8mo ago
avg blur mobile
2 years exp.

Experience wise IBM Customer Success Manager salaries

Last Updated: 7 Mar 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

unlock blur

₹6.9 L/yr - ₹25 L/yr
1 year (AmbitionBox Estimate)

unlock blur

₹17.7 L/yr - ₹22.6 L/yr
2 years (AmbitionBox Estimate)

unlock blur

₹11.3 L/yr - ₹39.9 L/yr
3 years (AmbitionBox Estimate)

unlock blur

₹14.5 L/yr - ₹44.3 L/yr
4 years (AmbitionBox Estimate)

unlock blur

₹24.4 L/yr - ₹31.2 L/yr
View all

Similar Designation salaries in IBM

unlock blur
₹2 L/yr - ₹18 L/yr
unlock blur
₹42.6 L/yr - ₹54.4 L/yr
unlock blur
₹5.85 L/yr - ₹17.85 L/yr
unlock blur
₹2 L/yr - ₹4.5 L/yr
Store Manager Salary
(5 salaries)
unlock blur
₹20 L/yr - ₹48.27 L/yr
unlock blur
₹6.98 L/yr - ₹25 L/yr
Project Manager Salary
(2.3k salaries)
unlock blur
₹10.16 L/yr - ₹41 L/yr
Sales Manager Salary
(20 salaries)
unlock blur
₹18.5 L/yr - ₹65.5 L/yr
unlock blur
₹1.25 L/yr - ₹4.5 L/yr
unlock blur
₹1.65 L/yr - ₹5.6 L/yr

Top skills at IBM for Customer Success Manager

Project Management Data Analysis Presentation Skills Business Development Customer Service Business Analysis Presales Project Management Forecasting Budgeting Business Development Customer Service SAAS Business Objects HTML

Salary related reviews for IBM

4.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 09 Dec 2023

1.0
 for  Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

read more

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 13 Oct 2023

1.0
 for  Salary and Benefits

Likes

There are no such policies available in IBM to like anything.

Dislikes

They don't paid salary as per the work. Less job security with zero skills development. no work culture even they force employees to come on Saturday and Sunday when there is no such a requirement in project. employees when there is no requirement in project. work culture is very poor and they don't allow their employees to educate on various skills development programmes.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jul 2023

4.0
 for  Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

read more
  • Salary - Good
  • +6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

read more

Full Time

 · 

Consulting Department

4.0
  •  posted on 24 Mar 2022

4.0
 for  Salary and Benefits

Likes

... pressure or even make you struggle. Any time work from home., unlimited leaves., good compensation and perfect work life balance

read more
  • Salary - Good
  • +5 more

Dislikes

Being in such a big org., you don't get to learn much or develop much unless your manager hand holds you at each step

Full Time

 · 

Project & Program Management Department

4.0
  •  posted on 26 Apr 2022

4.0
 for  Salary and Benefits

Likes

Good learning and skills development opportunities. Attractive compensation for lateral entries. But compensation growth could become stagnant after that.

read more
  • Salary - Good
  • +5 more

Dislikes

No shift timings for my project. Work Life Balance could go for a toss in few projects.

see more salary related reviews

Discover interview dos and don'ts from real experiences

IBM Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at IBM ?
The average salary of a Customer Success Manager at IBM in India typically ranges from ₹14.8 Lakhs to ₹55.5 Lakhs per year, depending on experience (from Fresher to 14 years).

The top 10% of Customer Success Manager at IBM earn more than ₹52.5 Lakhs per year, and the top 1% earn over ₹55.5 Lakhs per year. Customer Success Manager Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ IBM employees in India.
What is the estimated take home salary of a Customer Success Manager at IBM in India?
The estimated take-home salary of a Customer Success Manager at IBM in India typically ranges from ₹2,09,579 to ₹2,17,918 per month. This is based on the average salary range of ₹14.8 Lakhs to ₹55.5 Lakhs per year for employees with experience ranging from Fresher to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Success Manager at IBM ?
To be a Customer Success Manager at IBM in india, the key skills required include:

  • - Project Management
  • - Data Analysis
  • - Presentation Skills
  • - Business Development
  • - Customer Service

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Success Manager in companies similar to IBM in India?
The salary of a Customer Success Manager at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Salesforce ₹16.0 Lakhs to ₹52.5 Lakhs per year
HP India ₹25.0 Lakhs to ₹29.0 Lakhs per year
SAP ₹13.1 Lakhs to ₹40.0 Lakhs per year
DXC Technology ₹16.0 Lakhs to ₹26.4 Lakhs per year
Cisco ₹12.3 Lakhs to ₹29.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Success Manager at IBM in India?
The salary growth for a Customer Success Manager at IBM depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager can expect the following growth trajectory at IBM:

Experience Average Salary Range
Fresher ₹6.9 Lakhs to ₹25.0 Lakhs per year
1 year ₹17.7 Lakhs to ₹22.6 Lakhs per year
2 years ₹11.3 Lakhs to ₹39.9 Lakhs per year
3 years ₹14.5 Lakhs to ₹44.3 Lakhs per year
and so on.

Tell us how to improve this page.

IBM Customer Success Manager salary in India ranges between ₹14.8 Lakhs to ₹55.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 17 IBM latest salaries received from various employees of IBM.