IBM Customer Success Manager Salaries by 10+ Employees (Updated 2025)

3 - 14 years exp.

₹19.5 Lakhs - ₹55.5 Lakhs

Salary of majority employees

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204% more than the average Customer Success Manager Salary in IT Services & Consulting Companies for 3 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 7 - 12 years exp. (7 salaries)	Unlock ₹19.5 L/yr - ₹50 L/yr
Sales & Business Development Customer Success Manager Salary 3 - 14 years exp. (4 salaries)	Unlock ₹21 L/yr - ₹52.5 L/yr
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Data Science & Analytics Customer Success Manager Salary 10 - 12 years exp. (3 salaries)	Unlock ₹40.3 L/yr - ₹55.5 L/yr

Last Updated: 5 Feb 2025

Companies similar to IBM for Customer Success Manager

Company name	Avg Annual Salary	Open Jobs
Google Customer Success Manager Salary 1 - 10 years exp. (6 salaries)	Unlock ₹11.7 L/yr - ₹26.4 L/yr 62% less
Microsoft Corporation Customer Success Manager Salary 2 - 9 years exp. (13 salaries)	Unlock ₹10 L/yr - ₹36 L/yr 50% less
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Amazon Customer Success Manager Salary 2 - 6 years exp. (8 salaries)	Unlock ₹5 L/yr - ₹18 L/yr 74% less	2 job openings
Salesforce Customer Success Manager Salary 5 - 11 years exp. (29 salaries)	Unlock ₹16 L/yr - ₹52.5 L/yr 20% less	4 job openings
Oracle Customer Success Manager Salary 3 - 13 years exp. (107 salaries)	Unlock ₹10.1 L/yr - ₹37.6 L/yr 48% less
Adobe Customer Success Manager Salary 3 - 11 years exp. (178 salaries)	Unlock ₹8.5 L/yr - ₹30 L/yr 54% less	2 job openings
SAP Customer Success Manager Salary 2 - 20 years exp. (17 salaries)	Unlock ₹21 L/yr - ₹40 L/yr 30% less
Cisco Customer Success Manager Salary 5 - 14 years exp. (19 salaries)	Unlock ₹18.7 L/yr - ₹29 L/yr 40% less
Dell Customer Success Manager Salary 12 - 16 years exp. (4 salaries)	Unlock ₹15.2 L/yr - ₹35 L/yr 48% less
HP India Customer Success Manager Salary 16 - 20 years exp. (7 salaries)	Unlock ₹25 L/yr - ₹29 L/yr 32% less
Accenture Customer Success Manager Salary 3 - 10 years exp. (45 salaries)	Unlock ₹2.9 L/yr - ₹11 L/yr 85% less
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HCLTech Customer Success Manager Salary 5 - 13 years exp. (32 salaries)	Unlock ₹5 L/yr - ₹19 L/yr 73% less
Tech Mahindra Customer Success Manager Salary 0 - 9 years exp. (13 salaries)	Unlock ₹4.2 L/yr - ₹14 L/yr 74% less
Cognizant Customer Success Manager Salary 3 - 12 years exp. (13 salaries)	Unlock ₹7 L/yr - ₹20 L/yr 69% less
Infosys Customer Success Manager Salary 5 - 15 years exp. (8 salaries)	Unlock ₹5.5 L/yr - ₹7.7 L/yr 83% less
Capgemini Customer Success Manager Salary 7 - 14 years exp. (8 salaries)	Unlock ₹9.7 L/yr - ₹20.1 L/yr 68% less
NTT Data Customer Success Manager Salary 4 - 9 years exp. (7 salaries)	Unlock ₹11 L/yr - ₹15.7 L/yr 67% less
TCS Customer Success Manager Salary 3 - 11 years exp. (6 salaries)	Unlock ₹6 L/yr - ₹10.5 L/yr 76% less
Wipro Customer Success Manager Salary 7 - 20 years exp. (5 salaries)	Unlock ₹12.5 L/yr - ₹24 L/yr 59% less
Dell EMC Customer Success Manager Salary 8 - 15 years exp. (4 salaries)	Unlock ₹14.5 L/yr - ₹22 L/yr 55% less

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Customer Success Manager salary at IBM ranges between ₹19.5 Lakhs to ₹55.5 Lakhs per year for employees with experience between 3 years to 14 years. Salary estimates are based on 16 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Customer Success Manager

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9 years exp.

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14 years exp.

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12 years exp.

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7 years exp.

4mo ago

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10 years exp.

6mo ago

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3 years exp.

6mo ago

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11 years exp.

7mo ago

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12 years exp.

8mo ago

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12 years exp.

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12 years exp.

Experience wise IBM Customer Success Manager salaries

Last Updated: 5 Feb 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	Unlock ₹21 L/yr - ₹63.6 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹32.6 L/yr - ₹41.6 L/yr
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5 years (AmbitionBox Estimate)	Unlock ₹33.4 L/yr - ₹42.7 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹34.2 L/yr - ₹43.7 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹19.5 L/yr - ₹69.9 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹15.9 L/yr - ₹40 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹16.2 L/yr - ₹50 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹24.5 L/yr - ₹49.5 L/yr
11 years (AmbitionBox Estimate)	Unlock ₹16.9 L/yr - ₹55.5 L/yr
12 years (4 salaries)	Unlock ₹22 L/yr - ₹55.5 L/yr
13 years (AmbitionBox Estimate)	Unlock ₹39.7 L/yr - ₹50.7 L/yr
14 years (AmbitionBox Estimate)	Unlock ₹38 L/yr - ₹52.5 L/yr

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Top skills at IBM for Customer Success Manager

Project Management Data Analysis Presentation Skills Business Development Customer Service Business Analysis Presales Forecasting Project Management Budgeting Business Development Customer Service SAAS Business Objects HTML

Salary related reviews for IBM

3.8

Rated by 2 employees for salary & benefits

Deputy Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

2.0

• posted on 09 Dec 2023

1.0

for Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Salary - Bad

+5 more

Business Analyst in Pune

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 13 Oct 2023

1.0

for Salary and Benefits

Likes

There are no such policies available in IBM to like anything.

Dislikes

They don't paid salary as per the work. Less job security with zero skills development. no work culture even they force employees to come on Saturday and Sunday when there is no such a requirement in project. employees when there is no requirement in project. work culture is very poor and they don't allow their employees to educate on various skills development programmes.

Salary - Bad

+6 more

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

Business Analyst in Bangalore / Bengaluru

Full Time

Consulting Department

4.0

• posted on 24 Mar 2022

4.0

for Salary and Benefits

Likes

... pressure or even make you struggle. Any time work from home., unlimited leaves., good compensation and perfect work life balance

Salary - Good

+5 more

Dislikes

Being in such a big org., you don't get to learn much or develop much unless your manager hand holds you at each step

Project Manager in Pune

Full Time

Project & Program Management Department

4.0

• posted on 26 Apr 2022

4.0

for Salary and Benefits

Likes

Good learning and skills development opportunities. Attractive compensation for lateral entries. But compensation growth could become stagnant after that.

Salary - Good

+5 more

Dislikes

No shift timings for my project. Work Life Balance could go for a toss in few projects.

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IBM Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at IBM?

Customer Success Manager salary at IBM in India ranges between ₹19.5 Lakhs to ₹55.5 Lakhs for experience between 3 years to 14 years. According to our estimates it is 204% more than the average Customer Success Manager Salary in India. Salary estimates are based on 16 latest salaries received from various employees of IBM India.

How does the salary of a Customer Success Manager at IBM India compare with the average salary range for this job?

The average salary of a Customer Success Manager at IBM is 204% more than the average salary of a Customer Success Manager in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Manager at IBM?

Project Management, Data Analysis, Presentation Skills, Business Development and Customer Service are some of the popular skills required to work as a Customer Success Manager at IBM India.

What is the salary of a Customer Success Manager in companies similar to IBM in India?

Salesforce Customer Success Manager Salary - ₹16.0 Lakhs to ₹52.5 Lakhs per year
SAP Customer Success Manager Salary - ₹21.0 Lakhs to ₹40.0 Lakhs per year
HP India Customer Success Manager Salary - ₹25.0 Lakhs to ₹29.0 Lakhs per year
Cisco Customer Success Manager Salary - ₹18.7 Lakhs to ₹29.0 Lakhs per year
DXC Technology Customer Success Manager Salary - ₹16.0 Lakhs to ₹26.4 Lakhs per year

What is the estimated take home salary of a Customer Success Manager at IBM in India?

The estimated take-home salary of a Customer Success Manager at IBM ranges between ₹2,41,619 per month to ₹2,51,407 per month in India. The take-home salary calculation is based on the average IBM Customer Success Manager salary in India which ranges between ₹19.5 Lakhs to ₹55.5 Lakhs per year for employees with experience between 3 years to 14 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Manager at IBM?

According to AmbitionBox, 59% of the IBM Customer Success Managers reported a notice period of 3 Months, 17% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 17 responses on AmbitionBox in last 2 years.

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IBM Customer Success Manager Salaries

IBM Customer Success Manager salary in India ranges between ₹19.5 Lakhs to ₹55.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 IBM latest salaries received from various employees of IBM.