Salesforce Customer Success Manager Salaries by 30+ Employees (Updated 2025)

5 - 12 years exp.

₹16 Lakhs - ₹52.5 Lakhs

Salary of majority employees

153% more than the average Customer Success Manager Salary in Software Product Companies for 5 - 12 years of experience

Interested in this particular role? 2 job openings

Salaries in different departments

Customer Success, Service & Operations Customer Success Manager Salary 5 - 12 years exp. (10 salaries)	₹17 L/yr - ₹50.3 L/yr
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Project & Program Management Customer Success Manager Salary 6 - 9 years exp. (3 salaries)	₹20.4 L/yr - ₹37.8 L/yr

Last Updated: 1 Mar 2025

Companies similar to Salesforce for Customer Success Manager

Company name	Avg Annual Salary	Open Jobs
Adobe Customer Success Manager Salary 3 - 10 years exp. (156 salaries)	₹8 L/yr - ₹29.9 L/yr 46% less	2 job openings
Oracle Customer Success Manager Salary 3 - 13 years exp. (104 salaries)	₹10.1 L/yr - ₹33.8 L/yr 40% less	1 job opening
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SAP Customer Success Manager Salary 3 - 20 years exp. (22 salaries)	₹13.1 L/yr - ₹40 L/yr 29% less
Microsoft Corporation Customer Success Manager Salary 2 - 9 years exp. (13 salaries)	₹10 L/yr - ₹36 L/yr 40% less
Google Customer Success Manager Salary 1 - 14 years exp. (8 salaries)	₹7.7 L/yr - ₹26.4 L/yr 51% less
OpenText Technologies Customer Success Manager Salary 5 - 10 years exp. (7 salaries)	₹10.5 L/yr - ₹37 L/yr 36% less
Automatic Data Processing (ADP) Customer Success Manager Salary 3 - 10 years exp. (7 salaries)	₹5.9 L/yr - ₹15 L/yr 66% less
Nuance Communications Customer Success Manager Salary 4 - 12 years exp. (6 salaries)	₹7.2 L/yr - ₹12 L/yr 72% less
Thomson Reuters Customer Success Manager Salary 8 - 15 years exp. (5 salaries)	₹14 L/yr - ₹27 L/yr 42% less
Red Hat Customer Success Manager Salary 12 - 15 years exp. (4 salaries)	₹15.5 L/yr - ₹20.9 L/yr 46% less
Citrix Customer Success Manager Salary 5 - 16 years exp. (4 salaries)	₹10 L/yr - ₹24.6 L/yr 50% less
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Zoho Customer Success Manager Salary 3 - 12 years exp. (4 salaries)	₹7 L/yr - ₹19.6 L/yr 58% less
VMware Software Customer Success Manager Salary 5 - 16 years exp. (4 salaries)	₹22 L/yr - ₹29 L/yr 24% less
ServiceNow Customer Success Manager Salary 5 - 15 years exp. (3 salaries)	₹19.3 L/yr - ₹20 L/yr 42% less
Amadeus Customer Success Manager Salary 9 - 21 years exp. (3 salaries)	₹26 L/yr - ₹50 L/yr 2% more
Dassault Systemes Customer Success Manager Salary 0 - 13 years exp. (3 salaries)	₹5.8 L/yr - ₹20 L/yr 59% less

Customer Success Manager salary at Salesforce ranges between ₹16 Lakhs to ₹52.5 Lakhs per year for employees with experience between 5 years to 12 years. Salary estimates are based on 30 latest salaries received from various employees of Salesforce.

Experience wise Salesforce Customer Success Manager salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
5 years (3 salaries)	₹17.8 L/yr - ₹49.1 L/yr
6 years (AmbitionBox Estimate)	₹20.4 L/yr - ₹52.5 L/yr
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7 years (7 salaries)	₹16 L/yr - ₹52.5 L/yr
8 years (8 salaries)	₹19 L/yr - ₹50.3 L/yr
9 years (5 salaries)	₹17 L/yr - ₹42.5 L/yr
10 years (3 salaries)	₹22 L/yr - ₹66.1 L/yr
11 years (AmbitionBox Estimate)	₹15.5 L/yr - ₹45 L/yr
12 years (AmbitionBox Estimate)	₹35 L/yr - ₹72.9 L/yr

View all

Similar Designation salaries in Salesforce

Customer Service Manager Salary

(4 salaries)

₹6.6 L/yr - ₹37 L/yr

Senior Customer Success Manager Salary

(4 salaries)

₹23 L/yr - ₹55 L/yr

Customer Success Specialist Salary

(15 salaries)

₹9 L/yr - ₹20 L/yr

Customer Relationship Manager Salary

(AmbitionBox Estimate)

₹21.2 L/yr - ₹27 L/yr

Store Manager Salary

(AmbitionBox Estimate)

₹13.5 L/yr - ₹17.3 L/yr

Operations Manager Salary

(10 salaries)

₹28.15 L/yr - ₹45 L/yr

Project Manager Salary

(26 salaries)

₹15.5 L/yr - ₹52 L/yr

Sales Manager Salary

(6 salaries)

₹1.5 L/yr - ₹8.15 L/yr

Customer Care Executive Salary

(4 salaries)

₹3 L/yr - ₹6 L/yr

Customer Service Executive Salary

(3 salaries)

₹4 L/yr - ₹23.7 L/yr

Top skills at Salesforce for Customer Success Manager

Salesforce Salesforce Agile CRM SQL Javascript HTML Customer Relationship Technical Support Consulting Agile Coaching SQL Relationship Building Consulting Operations

Salary related reviews for Salesforce

5.0

Rated by 1 employees for salary & benefits

Business Analyst in Hyderabad / Secunderabad

Full Time

Data Science & Analytics Department

4.0

• posted on 05 Jul 2024

4.0

for Salary and Benefits

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Pay is good, wellbeing reimbursement along with free food.

Salary - Good

Dislikes

Their leadership and upper management. Also there is so much of unnecessary team politics. And the work is very redundant, nothing much to learn in analytics side of Salesforce. Just keep completing those stakeholders requirements without knowing why are we doing it.

Job security - Bad

+3 more

Business Development Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 22 Sep 2023

5.0

for Salary and Benefits

Likes

The team is helpful, no politics, excellent benefits from the company, great brand value, runs periodic campaigns for rewards

Salary - Excellent

+3 more

Dislikes

... they have to beg from the AEs every month. The management is least concerned. There is no yearly hikes and the only way you can increase your salary is via promotions.

Job security - Poor

+1 more

Operations Manager in Hyderabad / Secunderabad

Full Time

Technology Services Department

1.0

• posted on 28 May 2022

1.0

for Salary and Benefits

Likes

One of the leaders mentioned in a all hands meet that they absurdly hired 35000 people around the world with no business logic and now they are freezing hiring and cutting down on cost...their share value dropped over 30% since Jan 2022 untill May 2022...slides from $215 to $150.

Dislikes

New acquired companies have not been able to live upto Salesforce expectations and so Salesforce management is cutting cost now

Salary - Bad

+6 more

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

1.0

• posted on 29 Jan 2025

4.0

for Salary and Benefits

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Salary and nothing else.

Salary - Good

+1 more

Dislikes

No work life balance, now they have reduced the salary, no remote work option, no offices in pune for support, no fair promotion, not at all feels like a product company but it feels more like a bpo now.The above views are from perspective of a support egg. Other profiles may have a different experience.

Job security - Poor

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Senior Member Of Technical Staff in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

4.0

• posted on 16 Jun 2024

4.0

for Salary and Benefits

Likes

The facilities they provide for their employees are exceptional. They have designated salary ranges for each position. If you get a role, they will offer you compensation within that range, regardless of your current package.

Salary - Good

+2 more

Dislikes

Getting promotions can be extremely difficult. Your total years of experience hold little value. If the interviewer likes you, you might secure a high position with minimal experience. Conversely, if the feedback is unfavourable, you might end up in a low position despite having extensive experience.

Skill development - Bad

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Top trending discussions

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Salesforce Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Salesforce ?

The average salary of a Customer Success Manager at Salesforce in India typically ranges from ₹16.0 Lakhs to ₹52.5 Lakhs per year, depending on experience (from 5 years to 12 years).

The top 10% of Customer Success Manager at Salesforce earn more than ₹47.5 Lakhs per year, and the top 1% earn over ₹52.5 Lakhs per year. Customer Success Manager Salaries at Salesforce can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Salesforce employees in India.

What is the estimated take home salary of a Customer Success Manager at Salesforce in India?

The estimated take-home salary of a Customer Success Manager at Salesforce in India typically ranges from ₹2,05,859 to ₹2,14,030 per month. This is based on the average salary range of ₹16.0 Lakhs to ₹52.5 Lakhs per year for employees with experience ranging from 5 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Salesforce. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Success Manager at Salesforce ?

To be a Customer Success Manager at Salesforce in india, the key skills required include:

- Salesforce
- Salesforce
- Agile
- CRM
- SQL

These skills are highly valued at Salesforce and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Salesforce for Customer Success Manager in India?

Amadeus

₹26.0 Lakhs to ₹50.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Salesforce, depending on the role and experience level.

What is the salary of a Customer Success Manager in companies similar to Salesforce in India?

The salary of a Customer Success Manager at companies similar to Salesforce in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

VMware Software	₹22.0 Lakhs to ₹29.0 Lakhs per year
SAP	₹13.1 Lakhs to ₹40.0 Lakhs per year
OpenText Technologies	₹10.5 Lakhs to ₹37.0 Lakhs per year
Microsoft Corporation	₹10.0 Lakhs to ₹36.0 Lakhs per year
Oracle	₹10.1 Lakhs to ₹33.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Success Manager at Salesforce in India?

The salary growth for a Customer Success Manager at Salesforce depends on factors such as experience, performance, and promotions. On average, a Customer Success Manager can expect the following growth trajectory at Salesforce:

Experience	Average Salary Range
5 years	₹17.8 Lakhs to ₹49.1 Lakhs per year
6 years	₹20.4 Lakhs to ₹52.5 Lakhs per year
7 years	₹16.0 Lakhs to ₹52.5 Lakhs per year
8 years	₹19.0 Lakhs to ₹50.3 Lakhs per year

and so on.

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Salesforce Customer Success Manager Salaries

Salesforce Customer Success Manager salary in India ranges between ₹16 Lakhs to ₹52.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 30 Salesforce latest salaries received from various employees of Salesforce.