Salesforce Customer Care Executive Salaries by 4 Employees

3 - 6 years exp.

₹3 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

51% more than the average Customer Care Executive Salary in Software Product Companies for 3 - 6 years of experience

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Salaries in different departments

Quality Assurance Customer Care Executive Salary 4 - 5 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
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Customer Success, Service & Operations Customer Care Executive Salary 6 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 22 Jun 2024

Companies similar to Salesforce for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
24/7 Customer Customer Care Executive Salary 0 - 4 years exp. (147 salaries)	₹1.2 L/yr - ₹4.1 L/yr 24% less	2 job openings
Google Customer Care Executive Salary 0 - 5 years exp. (12 salaries)	₹2 L/yr - ₹6.5 L/yr 3% less
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Automatic Data Processing (ADP) Customer Care Executive Salary 3 - 6 years exp. (5 salaries)	₹2.8 L/yr - ₹6 L/yr 12% more
Microsoft Corporation Customer Care Executive Salary 1 - 10 years exp. (4 salaries)	₹1.1 L/yr - ₹4.1 L/yr 33% less
Oracle Customer Care Executive Salary 4 - 8 years exp. (4 salaries)	₹3.1 L/yr - ₹12 L/yr 57% more
Amadeus Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	₹3.2 L/yr - ₹3.5 L/yr 13% less
Adobe Customer Care Executive Salary 0 - 3 years exp. (3 salaries)	₹2.6 L/yr - ₹3.5 L/yr 18% less
Amdocs Customer Care Executive Salary 3 years exp. (3 salaries)	₹3.6 L/yr - ₹4.8 L/yr 6% more

Customer Care Executive salary at Salesforce ranges between ₹3 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of Salesforce.

Experience wise Salesforce Customer Care Executive salaries

Last Updated: 22 Jun 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹6 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹7.6 L/yr
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5 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.3 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3 L/yr

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Top skills at Salesforce for Customer Care Executive

cce Telemarketing Customer Care customer care Telesales csa Customer Handling Telecalling Domestic BPO call center

Salary related reviews for Salesforce

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

4.0

• posted on 03 Jun 2024

5.0

for Salary and Benefits

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Salary - Excellent

+5 more

Dislikes

I feel it's very challenging to get promoted in this company

Promotions - Poor

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 31 Aug 2024

3.0

for Salary and Benefits

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Company culture - Excellent

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity.

Skill development - Bad

+4 more

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

3.0

• posted on 03 Feb 2024

5.0

for Salary and Benefits

Likes

Good Salary obviously. Other than that work culture at Ohana is great.

Salary - Excellent

+1 more

Dislikes

Micro management from Managers. No work life balance. You will be on customers call entire day. The process is not streamlined. The expectation is learn every skill and help the customer in all the possible ways. There is micro management specially in their Signature Support Team. Huge pressure everyday.

Work-life balance - Poor

Technical Support Engineer in Bangalore / Bengaluru

Full Time

Engineering - Hardware & Networks Department

1.0

• posted on 03 Aug 2023

3.0

for Salary and Benefits

Likes

Giving good salary

Dislikes

After joining feel like this company is not good for job security is 0% , After joining they will provide training and also if you fails in assessment they will fire you. Also after training and assessment they will conduct 1 on 1 meeting interview if that interview fail then they will fire. Because of there product salesforce we can't delete user we can deactivate so by our previous organisation they will check each and every information so this is not acceptable from salesforce.Even they will check when your org is created.as per that they will catch your salesforce experience. Same happen with me I have given 2.1 year of experience but as per org created date I have 1.7 year of experience because of this silly reason they fired me.

Skill development - Bad

+4 more

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 28 Jul 2023

5.0

for Salary and Benefits

Likes

Only salary is a good part about Salesforce. Else nothing is good

Salary - Excellent

+1 more

Dislikes

Egoistic manager Every time threaten you Targets (everyone is running for their targets, manager force you to complete Targets) Force to come offlce All people are fake no support No job security

Skill development - Bad

+4 more

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Salary Discussions, Hike & Promotions

a system engineer

Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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Salesforce Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Salesforce ?

The average salary of a Customer Care Executive at Salesforce in India typically ranges from ₹3.0 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 3 years to 6 years).

The top 10% of Customer Care Executive at Salesforce earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Care Executive Salaries at Salesforce can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Salesforce employees in India.

What is the estimated take home salary of a Customer Care Executive at Salesforce in India?

The estimated take-home salary of a Customer Care Executive at Salesforce in India typically ranges from ₹28,761 to ₹30,144 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 3 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Salesforce. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at Salesforce ?

To be a Customer Care Executive at Salesforce in india, the key skills required include:

- cce
- Telemarketing
- Customer Care
- customer care
- Telesales

These skills are highly valued at Salesforce and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Salesforce for Customer Care Executive in India?

Oracle	₹3.1 Lakhs to ₹12.0 Lakhs per year
Automatic Data Processing (ADP)	₹2.8 Lakhs to ₹6.0 Lakhs per year
Amdocs	₹3.6 Lakhs to ₹4.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Salesforce, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Salesforce in India?

The salary of a Customer Care Executive at companies similar to Salesforce in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Google	₹2.0 Lakhs to ₹6.5 Lakhs per year
Amadeus	₹3.2 Lakhs to ₹3.5 Lakhs per year
Adobe	₹2.6 Lakhs to ₹3.5 Lakhs per year
24/7 Customer	₹1.2 Lakhs to ₹4.1 Lakhs per year
Microsoft Corporation	₹1.1 Lakhs to ₹4.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Salesforce in India?

The salary growth for a Customer Care Executive at Salesforce depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Salesforce:

Experience	Average Salary Range
3 years	₹2.0 Lakhs to ₹6.0 Lakhs per year
4 years	₹3.0 Lakhs to ₹7.6 Lakhs per year
5 years	₹3.0 Lakhs to ₹6.3 Lakhs per year
6 years	₹3.0 Lakhs to ₹3.0 Lakhs per year

and so on.

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Salesforce Customer Care Executive salary in India ranges between ₹3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Salesforce latest salaries received from various employees of Salesforce.