Hapag-Lloyd Mumbai Customer Service Manager Salaries by 10+ Employees (Updated 2025)

8 - 21 years exp.

₹10 Lakhs - ₹20 Lakhs

Salary of majority employees

184% more than the average Customer Service Manager Salary in Ports & Shipping Companies for 8 - 21 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Service Manager Salary 8 - 10 years exp. (4 salaries)	₹10 L/yr - ₹20 L/yr
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Customer Success, Service & Operations Customer Service Manager Salary 11 - 21 years exp. (3 salaries)	₹12 L/yr - ₹20 L/yr

Last Updated: 1 Mar 2025

Companies similar to Hapag-Lloyd for Customer Service Manager in Mumbai

Hapag-Lloyd Customer Service Manager Salary

8 - 21 years exp. (11 salaries)

₹10 L/yr - ₹20 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Lombard General Insurance Company Customer Service Manager Salary 0 - 12 years exp. (88 salaries)	₹2.3 L/yr - ₹9 L/yr 68% less	1 job opening
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (74 salaries)	₹1.1 L/yr - ₹8 L/yr 67% less
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DCB Bank Customer Service Manager Salary 0 - 7 years exp. (61 salaries)	₹3.2 L/yr - ₹5.5 L/yr 73% less	3 job openings
Axis Bank Customer Service Manager Salary 4 - 13 years exp. (24 salaries)	₹2.6 L/yr - ₹10.7 L/yr 62% less
Orange Business Customer Service Manager Salary 8 - 15 years exp. (23 salaries)	₹9.1 L/yr - ₹20.6 L/yr 7% less	3 job openings

Customer Service Manager salary at Hapag-Lloyd ranges between ₹10 Lakhs to ₹20 Lakhs per year for employees with experience between 8 years to 21 years. Salary estimates are based on 11 latest salaries received from various employees of Hapag-Lloyd.

Experience wise Hapag-Lloyd Customer Service Manager salaries in Mumbai

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
8 years (AmbitionBox Estimate)	₹10.6 L/yr - ₹13.6 L/yr
9 years (AmbitionBox Estimate)	₹11.2 L/yr - ₹14.3 L/yr
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10 years (AmbitionBox Estimate)	₹11.7 L/yr - ₹14.9 L/yr
11 years (AmbitionBox Estimate)	₹12.2 L/yr - ₹15.6 L/yr
12 years (AmbitionBox Estimate)	₹12.7 L/yr - ₹16.2 L/yr
13 years (AmbitionBox Estimate)	₹13.2 L/yr - ₹16.9 L/yr
14 years (AmbitionBox Estimate)	₹13.7 L/yr - ₹17.5 L/yr
15+ years (AmbitionBox Estimate)	₹15.8 L/yr - ₹20.1 L/yr

View all

Similar Designation salaries in Hapag-Lloyd

Customer Service Executive Salary

(51 salaries)

₹1.6 L/yr - ₹5.81 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.1 L/yr - ₹3 L/yr

Customer Care Executive Salary

(3 salaries)

₹1.2 L/yr - ₹3.85 L/yr

Customer Service Representative Salary

(3 salaries)

₹2.5 L/yr - ₹2.77 L/yr

Salary related reviews for Hapag-Lloyd

4.0

Rated by 1 employees for salary & benefits

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 06 Jul 2022

5.0

for Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

Customer Care Executive in Chennai

IT & Information Security Department

4.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

Skill development - Excellent

+3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

Salary - Poor

Customer Service Associate in Thane

Other Department

4.0

• posted on 14 Jun 2021

5.0

for Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

Salary - Excellent

+5 more

Dislikes

salary and career growth both are slow .

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 27 Apr 2021

4.0

for Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Customer Service Coordinator in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Hapag-Lloyd Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Hapag-Lloyd in Mumbai?

The average salary of a Customer Service Manager at Hapag-Lloyd in Mumbai typically ranges from ₹10.0 Lakhs to ₹20.0 Lakhs per year, depending on experience (from 8 years to 21 years).

The top 10% of Customer Service Manager in Mumbai at Hapag-Lloyd earn more than ₹18.8 Lakhs per year, and the top 1% earn over ₹20.0 Lakhs per year. Customer Service Manager Salaries at Hapag-Lloyd can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Hapag-Lloyd employees in India.

What is the estimated take home salary of a Customer Service Manager at Hapag-Lloyd in Mumbai?

The estimated take-home salary of a Customer Service Manager at Hapag-Lloyd in Mumbai typically ranges from ₹1,06,578 to ₹1,09,512 per month. This is based on the average salary range of ₹10.0 Lakhs to ₹20.0 Lakhs per year for employees with experience ranging from 8 years to 21 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Hapag-Lloyd. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Manager in companies similar to Hapag-Lloyd in Mumbai?

The salary of a Customer Service Manager at companies similar to Hapag-Lloyd in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Orange Business	₹9.1 Lakhs to ₹20.6 Lakhs per year
Axis Bank	₹2.6 Lakhs to ₹10.7 Lakhs per year
ICICI Bank	₹1.1 Lakhs to ₹8.0 Lakhs per year
ICICI Lombard General Insurance Company	₹2.3 Lakhs to ₹9.0 Lakhs per year
DCB Bank	₹3.2 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Manager at Hapag-Lloyd in Mumbai?

The salary growth for a Customer Service Manager at Hapag-Lloyd in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager in Mumbai can expect the following growth trajectory at Hapag-Lloyd:

Experience	Average Salary Range
8 years	₹10.6 Lakhs to ₹13.6 Lakhs per year
9 years	₹11.2 Lakhs to ₹14.3 Lakhs per year
10 years	₹11.7 Lakhs to ₹14.9 Lakhs per year
11 years	₹12.2 Lakhs to ₹15.6 Lakhs per year

and so on.

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Hapag-Lloyd Customer Service Manager Salaries in Mumbai

Hapag-Lloyd Customer Service Manager salary in Mumbai ranges between ₹10 Lakhs to ₹20 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.