Hapag-Lloyd Customer Service Associate Salaries by 10+ Employees (Updated 2025)

0 - 3 years exp.

₹1.8 Lakh - ₹3 Lakhs

Salary of majority employees

18% less than the average Customer Service Associate Salary in Ports & Shipping Companies for 0 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 3 years exp. (9 salaries)	₹2 L/yr - ₹3 L/yr
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Procurement & Supply Chain Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹2 L/yr - ₹2.4 L/yr

Last Updated: 4 Mar 2025

Companies similar to Hapag-Lloyd for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Mediterranean Shipping Company Customer Service Associate Salary 0 - 5 years exp. (5 salaries)	₹3.4 L/yr - ₹4.8 L/yr 59% more
CMA CGM Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2.5 L/yr - ₹3.3 L/yr 20% more
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Teleperformance Customer Service Associate Salary 0 - 8 years exp. (5.4k salaries)	₹0.9 L/yr - ₹4.2 L/yr 16% more	5 job openings
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 47% more	1 job opening
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4.1k salaries)	₹0.8 L/yr - ₹5 L/yr 17% more

Customer Service Associate salary at Hapag-Lloyd ranges between ₹1.8 Lakh to ₹3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 17 latest salaries received from various employees of Hapag-Lloyd.

Experience wise Hapag-Lloyd Customer Service Associate salaries

Last Updated: 4 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹4.1 L/yr
1 year (4 salaries)	₹2 L/yr - ₹3 L/yr
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2 years (6 salaries)	₹1.8 L/yr - ₹2.6 L/yr
3 years (6 salaries)	₹2.1 L/yr - ₹3 L/yr

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Salary related reviews for Hapag-Lloyd

3.2

Rated by 6 employees for salary & benefits

Customer Service Associate in Thane

Other Department

4.0

• posted on 14 Jun 2021

5.0

for Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

Salary - Excellent

+5 more

Dislikes

salary and career growth both are slow .

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 06 Jul 2022

5.0

for Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

Customer Care Executive in Chennai

IT & Information Security Department

4.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

Skill development - Excellent

+3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

Salary - Poor

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0

• posted on 27 Apr 2021

4.0

for Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Customer Service Coordinator in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

Salary - Bad

+6 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Hapag-Lloyd Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Hapag-Lloyd ?

The average salary of a Customer Service Associate at Hapag-Lloyd in India typically ranges from ₹1.8 Lakhs to ₹3.0 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Service Associate at Hapag-Lloyd earn more than ₹2.9 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Service Associate Salaries at Hapag-Lloyd can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Hapag-Lloyd employees in India.

What is the estimated take home salary of a Customer Service Associate at Hapag-Lloyd in India?

The estimated take-home salary of a Customer Service Associate at Hapag-Lloyd in India typically ranges from ₹16,947 to ₹18,655 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Hapag-Lloyd. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Hapag-Lloyd for Customer Service Associate in India?

Mediterranean Shipping Company	₹3.4 Lakhs to ₹4.8 Lakhs per year
Amazon	₹0.6 Lakhs to ₹6.8 Lakhs per year
CMA CGM	₹2.5 Lakhs to ₹3.3 Lakhs per year
Tech Mahindra	₹0.8 Lakhs to ₹5.0 Lakhs per year
Teleperformance	₹0.9 Lakhs to ₹4.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Hapag-Lloyd, depending on the role and experience level.

How the salary growth look like for a Customer Service Associate at Hapag-Lloyd in India?

The salary growth for a Customer Service Associate at Hapag-Lloyd depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Hapag-Lloyd:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹4.1 Lakhs per year
1 year	₹2.0 Lakhs to ₹3.0 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.6 Lakhs per year
3 years	₹2.1 Lakhs to ₹3.0 Lakhs per year

and so on.

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Hapag-Lloyd Customer Service Associate Salaries

Hapag-Lloyd Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 17 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.