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Hapag-Lloyd

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3.8

based on 608 Reviews

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Hapag-Lloyd Customer Service Manager salaries in India (Updated 2025)

Annual salary range
8 - 21 years exp.
₹10 Lakhs - ₹20 Lakhs
Salary of majority employees
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159% more than the average Customer Service Manager Salary in Ports & Shipping Companies for 8 - 21 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
11 - 21 years exp. (7 salaries)
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₹12 L/yr - ₹20 L/yr

Procurement & Supply Chain
Customer Service Manager Salary
8 - 10 years exp. (4 salaries)
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₹10 L/yr - ₹20 L/yr

Last Updated: 1 Mar 2025

Companies similar to Hapag-Lloyd for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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Freight Systems Customer Service Manager Salary

8 - 22 years exp. (4 salaries)
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₹5.5 L/yr - ₹10.5 L/yr

arrow icon 52% less
 1 job opening
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CMA CGM Customer Service Manager Salary

12 - 21 years exp. (3 salaries)
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₹8.5 L/yr - ₹14.8 L/yr

arrow icon 26% less
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Adani Ports and SEZ Customer Service Manager Salary

12 - 20 years exp. (3 salaries)
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₹8 L/yr - ₹17.5 L/yr

arrow icon 19% less
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ICICI Lombard General Insurance Company Customer Service Manager Salary

0 - 12 years exp. (539 salaries)
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₹1.8 L/yr - ₹9.5 L/yr

arrow icon 70% less
 1 job opening
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ICICI Bank Customer Service Manager Salary

2 - 10 years exp. (422 salaries)
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₹1.1 L/yr - ₹9.5 L/yr

arrow icon 67% less
Customer Service Manager salary at Hapag-Lloyd ranges between ₹10 Lakhs to ₹20 Lakhs per year for employees with experience between 8 years to 21 years. Salary estimates are based on 15 latest salaries received from various employees of Hapag-Lloyd.

Latest annual salaries shared by Hapag-Lloyd Customer Service Manager

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21 years exp.
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13 years exp.
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17 years exp.
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11 years exp.
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20 years exp.
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16 years exp.
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12 years exp.
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20 years exp.
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10 years exp.

Experience wise Hapag-Lloyd Customer Service Manager salaries

Last Updated: 1 Mar 2025

Experience Avg Annual Salary
8 years (AmbitionBox Estimate)

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₹10 L/yr - ₹21.4 L/yr
9 years (AmbitionBox Estimate)

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₹11 L/yr - ₹22.4 L/yr
10 years (AmbitionBox Estimate)

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₹12 L/yr - ₹14.5 L/yr
11 years (AmbitionBox Estimate)

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₹12 L/yr - ₹24.4 L/yr
12 years (AmbitionBox Estimate)

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₹12 L/yr - ₹25.4 L/yr
View all

Similar Designation salaries in Hapag-Lloyd

Customer Service Officer Salary
(4 salaries)
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₹1.8 L/yr - ₹2.8 L/yr
Customer Service Associate Salary
(17 salaries)
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₹1.8 L/yr - ₹3 L/yr
Customer Service Executive Salary
(164 salaries)
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₹1.6 L/yr - ₹5.81 L/yr
Customer Relationship Manager Salary
(AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.3 L/yr
Customer Service Representative Salary
(7 salaries)
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₹2.5 L/yr - ₹3 L/yr
Customer Care Executive Salary
(7 salaries)
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₹1.2 L/yr - ₹5.15 L/yr
Customer Support Associate Salary
(8 salaries)
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₹1.6 L/yr - ₹4 L/yr
Branch Manager Salary
(AmbitionBox Estimate)
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₹15.8 L/yr - ₹20.1 L/yr
Customer Support Executive Salary
(11 salaries)
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₹1.95 L/yr - ₹3.75 L/yr
Deputy Manager Salary
(AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Salary related reviews for Hapag-Lloyd

4.0

Rated by 1 employees for salary & benefits

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0
  •  posted on 06 Jul 2022
5.0
 for  Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

read more

Customer Care Executive in Chennai

IT & Information Security Department

4.0
  •  posted on 29 Jun 2022
2.0
 for  Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

  • Salary - Poor

Customer Service Associate in Thane

Other Department

4.0
  •  posted on 14 Jun 2021
5.0
 for  Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

read more
  • Salary - Excellent
    • +5 more

Dislikes

salary and career growth both are slow .

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0
  •  posted on 27 Apr 2021
4.0
 for  Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Good
    • +6 more

Customer Service Coordinator in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024
1.0
 for  Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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Hapag-Lloyd Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Hapag-Lloyd ?
The average salary of a Customer Service Manager at Hapag-Lloyd in India typically ranges from ₹10.0 Lakhs to ₹20.0 Lakhs per year, depending on experience (from 8 years to 21 years).

The top 10% of Customer Service Manager at Hapag-Lloyd earn more than ₹18.0 Lakhs per year, and the top 1% earn over ₹20.0 Lakhs per year. Customer Service Manager Salaries at Hapag-Lloyd can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Hapag-Lloyd employees in India.
What is the estimated take home salary of a Customer Service Manager at Hapag-Lloyd in India?
The estimated take-home salary of a Customer Service Manager at Hapag-Lloyd in India typically ranges from ₹1,06,783 to ₹1,09,724 per month. This is based on the average salary range of ₹10.0 Lakhs to ₹20.0 Lakhs per year for employees with experience ranging from 8 years to 21 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Hapag-Lloyd. Check how we calculate in-hand salary with our in-hand salary calculator.
What is the salary of a Customer Service Manager in companies similar to Hapag-Lloyd in India?
The salary of a Customer Service Manager at companies similar to Hapag-Lloyd in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Adani Ports and SEZ ₹8.0 Lakhs to ₹17.5 Lakhs per year
CMA CGM ₹8.5 Lakhs to ₹14.8 Lakhs per year
Freight Systems ₹5.5 Lakhs to ₹10.5 Lakhs per year
ICICI Bank ₹1.1 Lakhs to ₹9.5 Lakhs per year
ICICI Lombard General Insurance Company ₹1.8 Lakhs to ₹9.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at Hapag-Lloyd in India?
The salary growth for a Customer Service Manager at Hapag-Lloyd depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Hapag-Lloyd:

Experience Average Salary Range
8 years ₹10.0 Lakhs to ₹21.4 Lakhs per year
9 years ₹11.0 Lakhs to ₹22.4 Lakhs per year
10 years ₹12.0 Lakhs to ₹14.5 Lakhs per year
11 years ₹12.0 Lakhs to ₹24.4 Lakhs per year
and so on.

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Hapag-Lloyd Customer Service Manager Salaries by Location

Hapag-Lloyd Customer Service Manager salary in India ranges between ₹10 Lakhs to ₹20 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 15 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.