Hapag-Lloyd Senior Customer Service Executive Reviews
based on 11 reviews
Updated 3 Oct, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.1
Salary & Benefits
3.7
Company culture
3.7
Job Security
3.5
Skill development
3.3
Work Satisfaction
3.2
Work-Life balance
2.8
Promotions/Appraisal
Hapag-Lloyd is rated
3.4 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
3.4 out of 5 stars on
AmbitionBox, based on 11 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Hapag-Lloyd Senior Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
11 reviews found
Sort by:
Popular
Senior Customer Service Executive in
Chennai
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Work Details
The job is quite interesting!
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
I was able to learn new things
Dislikes
mullti task we have to take 120 calls along with 100 cases
Company Culture / Job Security / Salary and Benefits
Dislikes
Work-life Balance / Promotions and Appraisals
Senior Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Working environment is ver good
Dislikes
Na
Work Details
Super
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2022
Likes
It's a great opportunity to work in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.
Dislikes
There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Apr 2022
Likes
There is job security and the benifits given by the company are good.
Dislikes
The growth opportunities within the organization is very less. You can only grow if you have some godfather/mother , otherwise you will be the same position for years.
Further , too much politics which hampers the work.
Finally , the staff which is being hired these days are just for the sake of answering the calls and have zero knowledge about the shipping industry.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Thane
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Sep 2020
Likes
The most likeable thing I must say is the culture and support of management team. Recently I got lot of support in terms of additional leaves as me and My family where suffering from covid-19 decease. That’s something really appreciated. Thank you.
Dislikes
Honestly There’s nothing that I would dislike about the company.
Work Details
There is proper work life balance that anyone can maintain due to the cultural we are working into.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Hapag-Lloyd.
Senior Customer Service Executive in
Navi Mumbai
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
Good work environment and provide opportunities to grome each individual and giving chance to apply ijp. Yes there is growth in Hapag and feel so proud that I am part of Hapag Lloyd.
People also ask about Hapag-Lloyd's Senior Customer Service Executives
How is Hapag-Lloyd to work for?
Hapag-Lloyd is rated 3.4 out of 5, based on 11 reviews by employees on AmbitionBox.
Hapag-Lloyd is known for Salary & Benefits which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at Hapag-Lloyd read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hapag-Lloyd?
According to AmbitionBox ratings, Hapag-Lloyd employees rate its salary and benefits as 4.1 out of 5. You can know more about Hapag-Lloyd Salaries at AmbitionBox
How is the work culture at Hapag-Lloyd?
Work culture is rated 3.7 at Hapag-Lloyd by 11 employees. While job security is rated 3.7 and work-life balance is rated 3.2 at Hapag-Lloyd. Read detailed reviews by employees of Hapag-Lloyd on AmbitionBox.
Tell us how to improve this page.
Hapag-Lloyd Senior Customer Service Executive Reviews by Locations