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Hapag-Lloyd

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3.8

based on 614 Reviews

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Hapag-Lloyd Senior Customer Service Executive salaries in India (Updated 2025)

Annual salary range
5 - 9 years exp.
₹2.3 Lakhs - ₹7.1 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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At par with the average Senior Customer Service Executive Salary in Ports & Shipping Companies for 5 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Executive Salary
5 - 9 years exp. (18 salaries)
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₹2.8 L/yr - ₹7.1 L/yr

Procurement & Supply Chain
Senior Customer Service Executive Salary
5 - 9 years exp. (15 salaries)
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₹2.7 L/yr - ₹4.7 L/yr

Last Updated: 20 Mar 2025

Companies similar to Hapag-Lloyd for Senior Customer Service Executive

Company name Avg Annual Salary Open Jobs
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CMA CGM Senior Customer Service Executive Salary

2 - 6 years exp. (65 salaries)
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₹2.1 L/yr - ₹4.7 L/yr

arrow icon 15% less
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Freight Systems Senior Customer Service Executive Salary

2 - 8 years exp. (7 salaries)
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₹4 L/yr - ₹8 L/yr

arrow icon 25% more
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J.M Baxi & Co Senior Customer Service Executive Salary

3 - 16 years exp. (3 salaries)
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₹3.7 L/yr - ₹4.9 L/yr

arrow icon 14% more
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Teleperformance Senior Customer Service Executive Salary

0 - 8 years exp. (2.9k salaries)
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₹1 L/yr - ₹5.5 L/yr

arrow icon 13% less
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iEnergizer Senior Customer Service Executive Salary

0 - 8 years exp. (1.2k salaries)
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₹1.2 L/yr - ₹6.6 L/yr

arrow icon 7% more
Senior Customer Service Executive salary at Hapag-Lloyd ranges between ₹2.3 Lakhs to ₹7.1 Lakhs per year for employees with experience between 5 years to 9 years. Salary estimates are based on 35 latest salaries received from various employees of Hapag-Lloyd.

Latest annual salaries shared by Hapag-Lloyd Senior Customer Service Executive

3d ago
₹4.5 Lakhs
8 years exp.
2mo ago
₹3.6 Lakhs
6 years exp.
2mo ago
₹4 Lakhs
9 years exp.
3mo ago
₹2.8 Lakhs
6 years exp.
3mo ago
₹4 Lakhs
5 years exp.
3mo ago
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9 years exp.
5mo ago
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8 years exp.
6mo ago
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7 years exp.
6mo ago
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7 years exp.
7mo ago
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8 years exp.

Experience wise Hapag-Lloyd Senior Customer Service Executive salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
5 years  (12 salaries)

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₹2.3 L/yr - ₹4 L/yr
6 years  (5 salaries)

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₹2.7 L/yr - ₹4.3 L/yr
7 years  (7 salaries)

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₹3.8 L/yr - ₹4.5 L/yr
8 years  (7 salaries)

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₹3.4 L/yr - ₹4.8 L/yr
9 years  (4 salaries)

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₹4 L/yr - ₹7.1 L/yr

Similar Designation salaries in Hapag-Lloyd

Customer Service Executive Salary
(169 salaries)
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₹1.8 L/yr - ₹5.81 L/yr
Customer Care Executive Salary
(7 salaries)
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₹1.2 L/yr - ₹5.15 L/yr
Customer Support Executive Salary
(11 salaries)
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₹1.95 L/yr - ₹3.75 L/yr
Customer Service Associate Salary
(17 salaries)
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₹1.8 L/yr - ₹3 L/yr
Customer Service Officer Salary
(4 salaries)
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₹1.8 L/yr - ₹2.8 L/yr
Customer Service Representative Salary
(7 salaries)
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₹2.5 L/yr - ₹3 L/yr
Customer Service Manager Salary
(15 salaries)
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₹10 L/yr - ₹20 L/yr
Sales Executive Salary
(AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr
Customer Support Associate Salary
(8 salaries)
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₹1.6 L/yr - ₹4 L/yr
Senior Associate Salary
(16 salaries)
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₹2 L/yr - ₹7 L/yr

Salary related reviews for Hapag-Lloyd

4.2

Rated by 12 employees for salary & benefits

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0
  •  posted on 06 Jul 2022
5.0
 for  Salary and Benefits

Likes

...ork in Hapag Lloyd, caring about employees is one of the motives of the company. Appraisal are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is a politics to grow next level, even they confirmed it's an transperant organization some cases it does not appear.

read more

Senior Customer Service Executive in Chennai

Procurement & Supply Chain Department

5.0
  •  posted on 27 Apr 2021
4.0
 for  Salary and Benefits

Likes

...ent is transparent. There is a compact cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Good
    • +6 more

Customer Care Executive in Chennai

IT & Information Security Department

4.0
  •  posted on 29 Jun 2022
2.0
 for  Salary and Benefits

Likes

Everything will be fine, if compensation okay with all. Other than that other benefits are okay.

read more
  • Skill development - Excellent
    • +3 more

Dislikes

Sometimes pressure may be high due to productivity or not meeting accuracy. That the thing candidates has to follow

  • Salary - Poor

Customer Service Associate in Thane

Other Department

4.0
  •  posted on 14 Jun 2021
5.0
 for  Salary and Benefits

Likes

... culture. Teammates & team leaders are supportive and management is transparent.company policy are good,they give salary hike and bonus every year.

read more
  • Salary - Excellent
    • +5 more

Dislikes

salary and career growth both are slow .

Customer Service Coordinator in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024
1.0
 for  Salary and Benefits

Likes

The work environment is good.

Dislikes

You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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2w (edited)
peacemaker
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works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Hapag-Lloyd Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Hapag-Lloyd ?
The average salary of a Senior Customer Service Executive at Hapag-Lloyd in India typically ranges from ₹2.3 Lakhs to ₹7.1 Lakhs per year, depending on experience (from 5 years to 9 years).

The top 10% of Senior Customer Service Executive at Hapag-Lloyd earn more than ₹4.7 Lakhs per year, and the top 1% earn over ₹7.1 Lakhs per year. Senior Customer Service Executive Salaries at Hapag-Lloyd can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Hapag-Lloyd employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Hapag-Lloyd in India?
The estimated take-home salary of a Senior Customer Service Executive at Hapag-Lloyd in India typically ranges from ₹28,274 to ₹29,664 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹7.1 Lakhs per year for employees with experience ranging from 5 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Hapag-Lloyd. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Hapag-Lloyd for Senior Customer Service Executive in India?
Freight Systems ₹4.0 Lakhs to ₹8.0 Lakhs per year
J.M Baxi & Co ₹3.7 Lakhs to ₹4.9 Lakhs per year
iEnergizer ₹1.2 Lakhs to ₹6.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Hapag-Lloyd, depending on the role and experience level.
What is the salary of a Senior Customer Service Executive in companies similar to Hapag-Lloyd in India?
The salary of a Senior Customer Service Executive at companies similar to Hapag-Lloyd in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance ₹1.0 Lakhs to ₹5.5 Lakhs per year
CMA CGM ₹2.1 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Executive at Hapag-Lloyd in India?
The salary growth for a Senior Customer Service Executive at Hapag-Lloyd depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive can expect the following growth trajectory at Hapag-Lloyd:

Experience Average Salary Range
5 years ₹2.3 Lakhs to ₹4.0 Lakhs per year
6 years ₹2.7 Lakhs to ₹4.3 Lakhs per year
7 years ₹3.8 Lakhs to ₹4.5 Lakhs per year
8 years ₹3.4 Lakhs to ₹4.8 Lakhs per year
and so on.

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Hapag-Lloyd Senior Customer Service Executive salary in India ranges between ₹2.3 Lakhs to ₹7.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 35 Hapag-Lloyd latest salaries received from various employees of Hapag-Lloyd.