GUS Education India Senior Customer Support Associate salaries in Hyderabad / Secunderabad

Likes

The only good thing about the Gus education is shift timings and weekoffs. Salary will get credited on time. Apart from that nothing is good about this organisation.

Dislikes

...rking under them. Micro management at its peaks. Central HR is good for nothing. Finally if you want to work for salary, you can opt this. Don't expect any promotion or growth here. For every little thing they will issue warning letter so that they can skip hike for that particular year. Only leaders health will be considered and they can work from home. Normal agents will never get work from home option. You have to either work from office or loss of pay. Finally, don't opt this organisation if you want to work in peace or grow.

Likes

On time salary

Dislikes

No promotions soon, always delay in Appraisal Incentives are paid less. No activities like games Hr Team is puppet of management and it does nothing good to employee. Management is not a mature management.

Likes

The shift timings and fixed offs

Dislikes

No promotions. No salary hike in promotions. No Indian or any other holidays. No job satisfaction. No encouragement or motivation to work. Worst company I worked for in my life.

Likes

There is nothing much except salary on time & pick-and-drop facility.

Dislikes

Unfortunately, my experience at GUS Education India - Hyderabad Office, has been deeply disappointing due to systematic favouritism within the organization. The management's preferential treatment towards employees from the local community, especially towards the people from Telangana, is blatantly evident. This bias extends to promotions, salary hikes, and performance ratings. Despite consistent hard work and good performance reviews throughout the year, employees who are not from Telangana or who do not belong to the Telugu-speaking community find it nearly impossible to advance in their careers here. Merit and contributions seem to take a backseat to personal connections, favouritism and cultural affiliations, undermining the organizations claims of providing equal opportunities. The situation has worsened in the last few years, especially since the new HR head joined, with many talented individuals leaving the company over the past two years due to the discriminatory environment. It's baffling how "GUS Education India - Hyderabad" continues to claim the title of a "Great Place To Work" while failing to ensure fair treatment and inclusivity for all employees. Most notably, "GUS" demonstrates inconsistencies in compensation practices by offering varying pay packages to individuals in identical designations. These discrepancies occur regardless of prior experience or current salary. Locals tend to receive higher compensation packages, while candidates from outside the regions are often offered lower pay, highlighting a disparity in treatment. If you are considering joining this company and are not from the local community, I would strongly recommend thinking twice. A workplace should value diversity and merit. Sadly this is not the case here in GUS Education India.

Likes

It’s been a wonderful journey so far with GEI, this has literally changed my life. I would recommend everyone to come a be a part of GEI, wonderful salary with great incentives with a job security in today’s world especially in a sales job, management looks into your utmost growth and well being, leaves has been a problem here, complete work life balance is possible here, I would like to thank to all the GEI management to make this possible!!!

Dislikes

Not that I am aware of!