Genpact Customer Care Consultant Salaries by 4 Employees (Updated 2025)

1 - 2 years exp.

₹1 Lakh - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

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7% less than the average Customer Care Consultant Salary in IT Services & Consulting Companies for 1 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Consultant Salary 2 years exp. (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.3 L/yr
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Finance & Accounting Customer Care Consultant Salary 1 year exp. (AmbitionBox Estimate)	Unlock ₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 5 May 2023

Companies similar to Genpact for Customer Care Consultant

Company name	Avg Annual Salary	Open Jobs
TCS Customer Care Consultant Salary 1 - 4 years exp. (4 salaries)	Unlock ₹1.5 L/yr - ₹6 L/yr 19% more
Wipro Customer Care Consultant Salary 1 - 6 years exp. (4 salaries)	Unlock ₹3.3 L/yr - ₹4 L/yr 40% more
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Tech Mahindra Customer Care Consultant Salary 0 - 4 years exp. (57 salaries)	Unlock ₹1.4 L/yr - ₹3.7 L/yr 17% less
Cognizant Customer Care Consultant Salary 0 - 5 years exp. (4 salaries)	Unlock ₹2.1 L/yr - ₹2.6 L/yr 11% less
IBM Customer Care Consultant Salary 3 - 12 years exp. (4 salaries)	Unlock ₹2.8 L/yr - ₹4.2 L/yr 35% more
Sutherland Global Services Customer Care Consultant Salary 0 - 7 years exp. (12 salaries)	Unlock ₹1.7 L/yr - ₹4.1 L/yr 4% less
FIS Customer Care Consultant Salary 3 - 5 years exp. (3 salaries)	Unlock ₹2.8 L/yr - ₹3.6 L/yr 22% more

Customer Care Consultant salary at Genpact ranges between ₹1 Lakh to ₹3.5 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Care Consultant salaries

Last Updated: 5 May 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹2.5 L/yr - ₹3.2 L/yr
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2 years (3 salaries)	Unlock ₹1 L/yr - ₹3.5 L/yr

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Salary related reviews for Genpact

5.0

Rated by 1 employees for salary & benefits

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Jan 2025

2.0

for Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

Salary - Poor

+6 more

Process Associate in Bangalore / Bengaluru

Full Time

Procurement & Supply Chain Department

4.0

• posted on 27 Dec 2024

2.0

for Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Skill development - Excellent

+4 more

Dislikes

Salary and appraisal in this company is not really high.

Salary - Poor

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Salary - Bad

+4 more

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

Salary - Bad

+3 more

Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2024

3.0

for Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

Skill development - Good

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

Job security - Poor

+4 more

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What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Genpact Customer Care Consultant Salary FAQs

What is the salary of Customer Care Consultant at Genpact?

Customer Care Consultant salary at Genpact in India ranges between ₹1.0 Lakhs to ₹3.5 Lakhs for experience between 1 years to 2 years. According to our estimates it is 7% less than the average Customer Care Consultant Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Genpact India.

How does the salary of a Customer Care Consultant at Genpact India compare with the average salary range for this job?

The average salary of a Customer Care Consultant at Genpact is 7% less than the average salary of a Customer Care Consultant in India. To know exact salary insights, login to view.

Which similar companies are paying more than Genpact to a Customer Care Consultant in India?

Wipro Customer Care Consultant Salary - ₹3.3 Lakhs to ₹4.0 Lakhs per year
IBM Customer Care Consultant Salary - ₹2.8 Lakhs to ₹4.2 Lakhs per year
FIS Customer Care Consultant Salary - ₹2.8 Lakhs to ₹3.6 Lakhs per year
TCS Customer Care Consultant Salary - ₹1.5 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Customer Care Consultant in companies similar to Genpact in India?

Sutherland Global Services Customer Care Consultant Salary - ₹1.7 Lakhs to ₹4.1 Lakhs per year
Cognizant Customer Care Consultant Salary - ₹2.1 Lakhs to ₹2.6 Lakhs per year
Tech Mahindra Customer Care Consultant Salary - ₹1.4 Lakhs to ₹3.7 Lakhs per year

What is the estimated take home salary of a Customer Care Consultant at Genpact in India?

The estimated take-home salary of a Customer Care Consultant at Genpact ranges between ₹18,084 per month to ₹19,776 per month in India. The take-home salary calculation is based on the average Genpact Customer Care Consultant salary in India which ranges between ₹1.0 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 years to 2 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Consultant at Genpact?

According to AmbitionBox, 100% of the Genpact Customer Care Consultants reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Genpact Customer Care Consultant Salaries

Genpact Customer Care Consultant salary in India ranges between ₹1 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Genpact latest salaries received from various employees of Genpact.