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Genpact Customer Care Consultant salaries in India

Annual salary range
1 - 2 years exp.
₹1 Lakh - ₹3.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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8% less than the average Customer Care Consultant Salary in IT Services & Consulting Companies for 1 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Care Consultant Salary
2 years exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.3 L/yr

Finance & Accounting
Customer Care Consultant Salary
1 year exp. (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.1 L/yr

Last Updated: 5 May 2023

Companies similar to Genpact for Customer Care Consultant

Company name Avg Annual Salary Open Jobs
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TCS Customer Care Consultant Salary

1 - 5 years exp. (4 salaries)

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₹1.5 L/yr - ₹6 L/yr

arrow icon 19% more
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Wipro Customer Care Consultant Salary

1 - 7 years exp. (4 salaries)

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₹3.3 L/yr - ₹4 L/yr

arrow icon 40% more
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Tech Mahindra Customer Care Consultant Salary

0 - 4 years exp. (57 salaries)

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₹1.4 L/yr - ₹3.7 L/yr

arrow icon 17% less
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Cognizant Customer Care Consultant Salary

0 - 5 years exp. (4 salaries)

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₹2.1 L/yr - ₹2.6 L/yr

arrow icon 11% less
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IBM Customer Care Consultant Salary

3 - 12 years exp. (4 salaries)

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₹2.8 L/yr - ₹4.2 L/yr

arrow icon 35% more
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₹1.7 L/yr - ₹4.1 L/yr

arrow icon 4% less
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FIS Customer Care Consultant Salary

3 - 6 years exp. (3 salaries)

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₹2.8 L/yr - ₹3.6 L/yr

arrow icon 22% more
Customer Care Consultant salary at Genpact ranges between ₹1 Lakh to ₹3.5 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Care Consultant

1y ago
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1 year exp.
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2 years exp.
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2 years exp.

Experience wise Genpact Customer Care Consultant salaries

Last Updated: 5 May 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
2 years  (3 salaries)

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₹1 L/yr - ₹3.5 L/yr

Similar Designation salaries in Genpact

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₹1 L/yr - ₹5.04 L/yr
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₹1.45 L/yr - ₹4.7 L/yr
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₹1.65 L/yr - ₹5.5 L/yr
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₹2 L/yr - ₹3.5 L/yr
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₹1.4 L/yr - ₹4.8 L/yr
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₹3 L/yr - ₹4.2 L/yr
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₹2.33 L/yr - ₹4.7 L/yr
Chat Support Associate Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
Cce Executive Salary
(AmbitionBox Estimate)
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₹0.9 L/yr - ₹1.2 L/yr
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₹1.2 L/yr - ₹3 L/yr

Salary related reviews for Genpact

5.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

read more

Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

  • Job security - Good

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Oct 2024

3.0
 for  Salary and Benefits

Likes

Only likeable at the Genpact is they hire you at the higher package then the market

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  • Skill development - Good

Dislikes

The treat you like robots and ask for production 10-12 hours daily if you are working from home and if you are going ro office the ask to stretch your shift. even asking for login on weekend shamelessly

read more
  • Job security - Poor
  • +4 more
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Genpact Customer Care Consultant Salary FAQs

What is the salary of Customer Care Consultant at Genpact ?
The average salary of a Customer Care Consultant at Genpact in India typically ranges from ₹1.0 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Care Consultant at Genpact earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Care Consultant Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Genpact employees in India.
What is the estimated take home salary of a Customer Care Consultant at Genpact in India?
The estimated take-home salary of a Customer Care Consultant at Genpact in India typically ranges from ₹18,084 to ₹19,776 per month. This is based on the average salary range of ₹1.0 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Genpact for Customer Care Consultant in India?
Wipro ₹3.3 Lakhs to ₹4.0 Lakhs per year
IBM ₹2.8 Lakhs to ₹4.2 Lakhs per year
FIS ₹2.8 Lakhs to ₹3.6 Lakhs per year
TCS ₹1.5 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Care Consultant in companies similar to Genpact in India?
The salary of a Customer Care Consultant at companies similar to Genpact in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Global Services ₹1.7 Lakhs to ₹4.1 Lakhs per year
Cognizant ₹2.1 Lakhs to ₹2.6 Lakhs per year
Tech Mahindra ₹1.4 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Consultant at Genpact in India?
The salary growth for a Customer Care Consultant at Genpact depends on factors such as experience, performance, and promotions. On average, a Customer Care Consultant can expect the following growth trajectory at Genpact:

Experience Average Salary Range
1 year ₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years ₹1.0 Lakhs to ₹3.5 Lakhs per year
and so on.

Tell us how to improve this page.

Genpact Customer Care Consultant salary in India ranges between ₹1 Lakh to ₹3.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Genpact latest salaries received from various employees of Genpact.