Fusion CX Kalyani Salaries by 2 Employees (Updated 2024)

Designation	Avg Annual Salary	Open Jobs
Customer Care Associate 1 year exp. · Kalyani (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.4 L/yr	1 job opening
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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Salary related reviews for Fusion CX

3.0

Rated by 10 employees for salary & benefits

BPO Executive in Kalyani

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 08 Jul 2023

1.0

for Salary and Benefits

Likes

...not provide sick leave and they will say u have to work. Very bad management.... And salary also not in time

Dislikes

Totally worst. Not any pf is there.

Quality Analyst in Kolkata

Full Time

Quality Assurance Department

2.0

• posted on 29 Nov 2024

2.0

for Salary and Benefits

Likes

The manager is supportive. No too much pressure.

Dislikes

1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.

Senior Team Leader in Howrah

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent

Agent in Durgapur

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

...ur health issue happens then nobody cares, they told us to please login in home. 4) This main issue is with the salary, but even the amount we're supposed to receive, like the might allowance incentive, we don't actually get.

Team Lead in Howrah

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

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Fusion CX interview questions by designations

Customer Service Associate (9)Customer Care Executive (9)Customer Support Executive (4)Customer Service Executive (3)

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Fusion CX Salary FAQs

How much does Fusion CX pay per year?

The average Fusion CX salary ranges from approximately ₹1 Lakh to ₹1.4 Lakh per year for a Voice Process Executive and ₹14 Lakhs to ₹28.6 Lakhs per year for a Director of Operations. Salary estimates are based on 2 Fusion CX salaries received from various employees of Fusion CX. Fusion CX employees rate the overall salary and benefits package 3.0/5 stars.

What is the highest salary in Fusion CX?

The highest-paying job at Fusion CX is a Director of Operations with a salary of ₹14 Lakhs to ₹28.6 Lakhs per year. The top 10% of employees earn more than ₹5 lakhs per year. The top 1% earn more than a whopping ₹23 lakhs per year.

What is the minimum salary in Fusion CX?

Minimum salary at Fusion CX depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1 Lakh to ₹2.8 Lakhs per year, and for Customer Care Associate the minimum salary is ₹0.9 Lakh to ₹2.5 Lakhs per year and so on.

What is the salary package for freshers in Fusion CX?

The average salary at Fusion CX for freshers varies from ₹0.9 Lakh to ₹1.2 Lakh per year for Sales Associate and ₹1.8 Lakh to ₹3 Lakhs per year for HR Executive.

What is the notice period at Fusion CX in Kalyani?

According to AmbitionBox, 67% of the Fusion CX employees in Kalyani reported a notice period of 15 days or less, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 6 responses on AmbitionBox in last 2 years.