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3.5

based on 1.4k Reviews

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Fusion CX Customer Care Associate salaries in Kalyani

Annual salary range
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₹1.2 Lakh - ₹1.6 Lakh
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Last Updated: 3 Jul 2024

Customer Care Associate salary at Fusion CX ranges between ₹1.2 Lakh to ₹1.6 Lakh per year for employees with 1 year of experience. Salary estimates are based on 2 latest salaries received from various employees of Fusion CX.

Top skills at Fusion CX for Customer Care Associate

Capsules SQL Loader Attrition Management Bolt SAP Finance Fmea

Salary related reviews for Fusion CX

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 05 May 2022

2.0
 for  Salary and Benefits

Likes

Good work environment and culture teammates are supportive and the management is transparent there is cafeteria for lunch nd tea break but company policy is not good 👎

read more

Dislikes

There is lot of politics and the management doesn't address salary us decent but career growth is slow there is a bind of 2 years before which you cannot resign on the job training is not given to new joinees

read more

Full Time

 · 

Quality Assurance Department

2.0
  •  posted on 29 Nov 2024

2.0
 for  Salary and Benefits

Likes

The manager is supportive. No too much pressure.

Dislikes

1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

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Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 01 Oct 2024

2.0
 for  Salary and Benefits

Likes

Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.

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Dislikes

Worst management

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Aug 2024

1.0
 for  Salary and Benefits

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

read more
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Fusion CX Customer Care Associate Salary FAQs

What is the notice period for Customer Care Associate at Fusion CX in Kalyani?
According to AmbitionBox, 50% of the Fusion CX Customer Care Associates in Kalyani reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Fusion CX Customer Care Associate salary in Kalyani ranges between ₹1.2 Lakh to ₹1.6 Lakh. This is an estimate based on latest salaries received from employees of Fusion CX.