Fusion CX Durgapur Customer Service Associate Salaries by 9 Employees (Updated 2025)

0 - 4 years exp.

₹1.1 Lakh - ₹2.3 Lakhs

Avg. annual salary

Monthly In-hand Salary

20% less than the average Customer Service Associate Salary in Internet Companies for 0 - 4 years of experience

Interested in this particular role? 8 job openings

Last Updated: 10 Mar 2025

Companies similar to Fusion CX for Customer Service Associate in Durgapur

Fusion CX Customer Service Associate Salary

0 - 4 years exp. (9 salaries)

₹1.1 L/yr - ₹2.3 L/yr

Company name	Avg Annual Salary	Open Jobs
Reliance Jewels Customer Service Associate Salary 3 - 7 years exp. (3 salaries)	₹1.7 L/yr - ₹3 L/yr 64% more
Login to view exact salary
The Mission Hospital Customer Service Associate Salary 1 - 7 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 166% more

Customer Service Associate salary at Fusion CX ranges between ₹1.1 Lakh to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 9 latest salaries received from various employees of Fusion CX.

Experience wise Fusion CX Customer Service Associate salaries in Durgapur

Last Updated: 10 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹1.1 L/yr - ₹1.3 L/yr
1 year (4 salaries)	₹1.1 L/yr - ₹1.3 L/yr
Login to view exact salary
2 years (AmbitionBox Estimate)	₹1.2 L/yr - ₹1.6 L/yr
3 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹1.7 L/yr
4 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹1.7 L/yr

From

Customer Service Associate

0 - 4 years exp.

Real Time Analyst

1 - 8 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Fusion CX

Customer Care Executive Salary

(16 salaries)

₹1.1 L/yr - ₹2.5 L/yr

Customer Service Executive Salary

(9 salaries)

₹1 L/yr - ₹2 L/yr

Customer Support Executive Salary

(6 salaries)

₹1 L/yr - ₹3 L/yr

Top skills at Fusion CX for Customer Service Associate

Recruitment Customer Satisfaction Customer Support Interpersonal Skills CRM Bengali Customer Experience Management SQL Loader Fmea Retail Service Quality Service Excellence Call Center Operations CSA Sales Training

Salary related reviews for Fusion CX

4.1

Rated by 8 employees for salary & benefits

Customer Service Associate in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 08 Nov 2023

2.0

for Salary and Benefits

Likes

Just one thing that I like is you get salary on time and log in on website and other things on website is good.

Dislikes

Work culture, working environment and HR department and management all are very very poor. Agents are getting frustrated is just 10 to 15 days and if anyone join in any process everyone get training but in Fusion give poor training and training is not paid no matter how long training days are and no matter how far is your home. If Fusion offering incentive to any agent for any reason but fusion not giving incentive to any agent expect Sales agent if they full fill there target.

Salary - Poor

+6 more

Customer Service Associate (working remotely)

Full Time

Finance & Accounting Department

2.0

• posted on 23 Jun 2024

1.0

for Salary and Benefits

Likes

Nothing to like work with Fusion, without information in the month of March the HR call me at 25th March and said the process is rampdown so we close the process from 31st March. This is not the Professional way.

Dislikes

Salary issue, They didn't give offered amount of exact salary and when I complained about this no one is helped me.

Salary - Bad

+6 more

Customer Service Associate (working remotely)

Full Time

CSA Department

2.0

• posted on 05 Sep 2022

1.0

for Salary and Benefits

Likes

There's nothing that I liked about this company

Dislikes

... your work but they didn't pay actually money when it's come to the salary part.that is the most important and only reason for job to get my salary on time properly but they don't provide that.

Salary - Bad

+5 more

Customer Service Associate in Kolkata

Quality Assurance Department

1.0

• posted on 28 Jul 2020

1.0

for Salary and Benefits

Likes

... as one cannot even dream about.They are not supporting me in Covid 19 lockdown.They take advantage of their employees in this terrible situation and force them to work for half salary and give excuse of salary re structure.Even when an employee is benched they don't even provide the basic and say we are working on no work no pay basis.

Dislikes

I have worked for this company for eight long years.So when I joined this company eight years back my take home salary is 12500 and after working for eight long years it was 17800.For the readers information I was benched during the lockdown situation for four months and during that period I was not offered any salary.We are informed no work no pay although this was not our fault.Now my company is telling me to join back for 11500 which is even less than my salary I was offered by fusion eight years back.So anyone can understand my frustration.

Salary - Bad

+6 more

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 04 Jul 2020

1.0

for Salary and Benefits

Likes

I don't have any other options in this time, so working with this company. From last 3 months, we have not got the salary on time.

Dislikes

Nepotism is all over. Working for 6 days a week but not getting the salary on time.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Fusion CX Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Fusion CX in Durgapur?

The average salary of a Customer Service Associate at Fusion CX in Durgapur typically ranges from ₹1.1 Lakhs to ₹2.3 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Associate in Durgapur at Fusion CX earn more than ₹1.9 Lakhs per year, and the top 1% earn over ₹2.3 Lakhs per year. Customer Service Associate Salaries at Fusion CX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Fusion CX employees in India.

What is the estimated take home salary of a Customer Service Associate at Fusion CX in Durgapur?

The estimated take-home salary of a Customer Service Associate at Fusion CX in Durgapur typically ranges from ₹9,274 to ₹10,292 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹2.3 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Fusion CX. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at Fusion CX in Durgapur?

To be a Customer Service Associate at Fusion CX in Durgapur, the key skills required include:

- Recruitment
- Customer Satisfaction
- Customer Support
- Interpersonal Skills
- CRM

These skills are highly valued at Fusion CX and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Fusion CX for Customer Service Associate in India?

The Mission Hospital	₹3.0 Lakhs to ₹5.0 Lakhs per year
Reliance Jewels	₹1.7 Lakhs to ₹3.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Fusion CX, depending on the role and experience level.

How the salary growth look like for a Customer Service Associate at Fusion CX in Durgapur?

The salary growth for a Customer Service Associate at Fusion CX in Durgapur depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Durgapur can expect the following growth trajectory at Fusion CX:

Experience	Average Salary Range
Fresher	₹1.1 Lakhs to ₹1.3 Lakhs per year
1 year	₹1.1 Lakhs to ₹1.3 Lakhs per year
2 years	₹1.2 Lakhs to ₹1.6 Lakhs per year
3 years	₹1.3 Lakhs to ₹1.7 Lakhs per year

and so on.

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Fusion CX Customer Service Associate Salaries in Durgapur

Fusion CX Customer Service Associate salary in Durgapur ranges between ₹1.1 Lakh to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Fusion CX latest salaries received from various employees of Fusion CX.