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3.5

based on 1.4k Reviews

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Fusion CX Customer Care Representative salaries in Kolkata

Annual salary range
2 - 4 years exp.
₹1.8 Lakh - ₹2.1 Lakhs
Salary of majority employees
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38% less than the average Customer Care Representative Salary in Internet Companies for 2 - 4 years of experience

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Last Updated: 29 Nov 2023

Companies similar to Fusion CX for Customer Care Representative in Kolkata

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Fusion CX Customer Care Representative Salary

2 - 4 years exp. (4 salaries)

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₹1.8 L/yr - ₹2.1 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹2.6 L/yr

arrow icon 11% more
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₹1.2 L/yr - ₹2.5 L/yr

arrow icon 18% more
1 job opening
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₹1.9 L/yr - ₹4 L/yr

arrow icon 82% more
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₹1.2 L/yr - ₹2.1 L/yr

arrow icon 30% less
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₹4.3 L/yr - ₹4.7 L/yr

arrow icon 116% more
Customer Care Representative salary at Fusion CX ranges between ₹1.8 Lakh to ₹2.1 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of Fusion CX.

Latest annual salaries shared by Fusion CX Customer Care Representative in Kolkata

1y ago
avg blur mobile
4 years exp.
1y ago
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3 years exp.

Experience wise Fusion CX Customer Care Representative salaries in Kolkata

Last Updated: 29 Nov 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr
3 years (AmbitionBox Estimate)

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₹1.9 L/yr - ₹2.4 L/yr
4 years (AmbitionBox Estimate)

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₹1.8 L/yr - ₹2.2 L/yr

Similar Designation salaries in Fusion CX

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₹0.7 L/yr - ₹3 L/yr
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₹0.95 L/yr - ₹2.77 L/yr
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₹1 L/yr - ₹3.05 L/yr
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₹1 L/yr - ₹3.5 L/yr
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₹1.2 L/yr - ₹2.1 L/yr
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₹1.05 L/yr - ₹2.88 L/yr
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₹1 L/yr - ₹3 L/yr
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₹1.2 L/yr - ₹2.5 L/yr

Salary related reviews for Fusion CX

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

read more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 01 Oct 2024

2.0
 for  Salary and Benefits

Likes

Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.

read more

Dislikes

Worst management

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 27 Aug 2024

1.0
 for  Salary and Benefits

Likes

Nothing, Management don't even care about there employee.

Dislikes

Nothing to like about it. They don't pay you on time and not even take responsibility to give response. No job security, imagine you wake up and see the email that you are fired . If you are joining definately can imagine one morning like this.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Aug 2023

3.0
 for  Salary and Benefits

Likes

Experienced salary deposit on time.

Dislikes

Fusion BPO is good in terms of giving salary to experienced employee since they deposit EPF esi account but I won't recommend for freshers the same thing. Fusion BPO follows NAPS procedure for freshers, and they give them less salary in name of government. Incentives get stuck . Management is too poor. No job stability. Fusion beleive in removing their employees from process but won't work on their process to make it better . Salary is on time only for experienced employees. Rest no hr or manager helps fastly if you need any help. They always respond lately . And there package is also to low according to the work pressure and role. If you want to join BPO so try to join any other organisation. Fusion is not suggestable . Office politics matter here a lot.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Nov 2023

2.0
 for  Salary and Benefits

Likes

Just one thing that I like is you get salary on time and log in on website and other things on website is good.

read more

Dislikes

Work culture, working environment and HR department and management all are very very poor. Agents are getting frustrated is just 10 to 15 days and if anyone join in any process everyone get training but in Fusion give poor training and training is not paid no matter how long training days are and no matter how far is your home. If Fusion offering incentive to any agent for any reason but fusion not giving incentive to any agent expect Sales agent if they full fill there target.

read more
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Fusion CX Customer Care Representative Salary FAQs

What is the salary of Customer Care Representative at Fusion CX Kolkata?
Customer Care Representative salary at Fusion CX in Kolkata ranges between ₹1.8 Lakhs to ₹2.1 Lakhs for experience between 2 years to 4 years. According to our estimates it is 38% less than the average Customer Care Representative Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Fusion CX Kolkata.
How does the salary of a Customer Care Representative at Fusion CX Kolkata compare with the average salary range for this job?
The average salary of a Customer Care Representative at Fusion CX is 38% less than the average salary of a Customer Care Representative in Kolkata. To know exact salary insights, login to view.
Which similar companies are paying more than Fusion CX to a Customer Care Representative in Kolkata?
  • Admiral Solutions Customer Care Representative Salary - ₹4.3 Lakhs to ₹4.7 Lakhs per year
  • Ujjivan Small Finance Bank Customer Care Representative Salary - ₹1.9 Lakhs to ₹4.0 Lakhs per year
  • Teleperformance Customer Care Representative Salary - ₹1.2 Lakhs to ₹2.5 Lakhs per year
  • Concentrix Corporation Customer Care Representative Salary - ₹1.8 Lakhs to ₹2.6 Lakhs per year
What is the salary of a Customer Care Representative in companies similar to Fusion CX in Kolkata?
  • TATA MEDICAL CENTER Customer Care Representative Salary - ₹1.2 Lakhs to ₹2.1 Lakhs per year
What is the estimated take home salary of a Customer Care Representative at Fusion CX in Kolkata?
The estimated take-home salary of a Customer Care Representative at Fusion CX ranges between ₹13,947 per month to ₹15,424 per month in Kolkata. The take-home salary calculation is based on the average Fusion CX Customer Care Representative salary in India which ranges between ₹1.8 Lakhs to ₹2.1 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?
What is the notice period for Customer Care Representative at Fusion CX in Kolkata?
According to AmbitionBox, 100% of the Fusion CX Customer Care Representatives in Kolkata reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Fusion CX Customer Care Representative salary in Kolkata ranges between ₹1.8 Lakh to ₹2.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Fusion CX latest salaries received from various employees of Fusion CX.