Fusion CX Customer Care Agent Salaries by 2 Employees (Updated 2025)

0 - 4 years exp.

₹0.9 Lakh - ₹1.2 Lakh

Low Confidence

Salary of majority employees

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Last Updated: 12 Oct 2024

Companies similar to Fusion CX for Customer Care Agent

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Care Agent Salary 0 - 3 years exp. (4 salaries)	₹1.1 L/yr - ₹3.5 L/yr 132% more
Tech Mahindra Customer Care Agent Salary 1 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹2.5 L/yr 122% more
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KONE Customer Care Agent Salary 1 - 7 years exp. (5 salaries)	₹1 L/yr - ₹4.2 L/yr 199% more
IBM Customer Care Agent Salary 1 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.2 L/yr 67% more
Conneqt Business Solutions Customer Care Agent Salary 0 - 9 years exp. (4 salaries)	₹1.1 L/yr - ₹9 L/yr 317% more

Customer Care Agent salary at Fusion CX ranges between ₹0.9 Lakh to ₹1.2 Lakh per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Fusion CX.

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Salary related reviews for Fusion CX

BPO Executive in Kalyani

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 08 Jul 2023

1.0

for Salary and Benefits

Likes

...not provide sick leave and they will say u have to work. Very bad management.... And salary also not in time

Dislikes

Totally worst. Not any pf is there.

Senior Quality Analyst in Kolkata

Data Science & Analytics Department

1.0

• posted on 03 Jun 2020

1.0

for Salary and Benefits

Likes

Company sent an email stating to stay on leave without pay in this lockdown.i did not get salary of April May.

Dislikes

No salary increment after working here for 2 yrs 6 months .international process very less salary like domestic call center.

Team Lead Operations

Other Department

4.0

• posted on 22 Feb 2018

3.0

for Salary and Benefits

Likes

I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result,my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Quality Analyst in Kolkata

Full Time

Quality Assurance Department

2.0

• posted on 29 Nov 2024

2.0

for Salary and Benefits

Likes

The manager is supportive. No too much pressure.

Dislikes

1. Low salary 2. Stop the incentive without any reason 3. No job security.Anyday anytime they can ask to leave. 4. No matter what is your post, you have to do anything like IT work, business analysis etc 5. Third class management team. 6. No one help you from the HR team.

Senior Team Leader in Howrah

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

Salary issues you will not get as much as your work There is no work life balance you need to work on off days as well There is no leave Ac off on running process shift end at 7 ac off at 6 No one care for you or agent

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a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Fusion CX Customer Care Agent Salary FAQs

What is the notice period for Customer Care Agent at Fusion CX?

According to AmbitionBox, 100% of the Fusion CX Customer Care Agents reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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Fusion CX Customer Care Agent Salaries

Fusion CX Customer Care Agent salary in India ranges between ₹0.9 Lakh to ₹1.2 Lakh. This is an estimate based on latest salaries received from employees of Fusion CX.