Freshworks Technical Customer Support Associate Salaries by Employees (Updated 2025)

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₹5.9 Lakhs - ₹7.6 Lakhs

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Last Updated: 18 Oct 2023

Companies similar to Freshworks for Technical Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Technical Customer Support Associate Salary 0 - 2 years exp. (5 salaries)	₹1.2 L/yr - ₹2.5 L/yr 68% less
Amazon Web Services Technical Customer Support Associate Salary 2 - 6 years exp. (26 salaries)	₹3.5 L/yr - ₹7.5 L/yr 14% less
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Amazon Development Centre India Technical Customer Support Associate Salary 1 - 2 years exp. (6 salaries)	₹3.9 L/yr - ₹5.8 L/yr 29% less
Om Innovation Call Services Technical Customer Support Associate Salary 0 - 3 years exp. (3 salaries)	₹2 L/yr - ₹2.7 L/yr 64% less

Technical Customer Support Associate salary at Freshworks ranges between ₹5.9 Lakhs to ₹7.6 Lakhs per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Freshworks.

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Salary related reviews for Freshworks

Business Development Manager in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 01 Aug 2023

3.0

for Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Work-life balance - Good

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Skill development - Poor

+4 more

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Freshworks Technical Customer Support Associate Salary FAQs

What is the notice period for Technical Customer Support Associate at Freshworks?

According to AmbitionBox, 100% of the Freshworks Technical Customer Support Associates reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Freshworks Technical Customer Support Associate Salaries

Freshworks Technical Customer Support Associate salary in India ranges between ₹5.9 Lakhs to ₹7.6 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.