Freshworks Senior Customer Specialist Salaries by 4 Employees (Updated 2025)

4 - 8 years exp.

₹9.5 Lakhs - ₹12 Lakhs

Low Confidence

Salary of majority employees

117% more than the average Senior Customer Specialist Salary in Software Product Companies for 4 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Specialist Salary 4 - 8 years exp. (3 salaries)	₹10.8 L/yr - ₹13.2 L/yr
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BFSI, Investments & Trading Senior Customer Specialist Salary 6 years exp. (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.5 L/yr

Last Updated: 11 Feb 2025

Companies similar to Freshworks for Senior Customer Specialist

Company name	Avg Annual Salary	Open Jobs
VSynergize Outsourcing Senior Customer Specialist Salary 0 - 6 years exp. (3 salaries)	₹5.3 L/yr - ₹6 L/yr 49% less
Honeywell Automation Senior Customer Specialist Salary 6 - 11 years exp. (3 salaries)	₹5.2 L/yr - ₹5.5 L/yr 53% less
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JPMorgan Chase & Co. Senior Customer Specialist Salary 4 - 11 years exp. (3 salaries)	₹5 L/yr - ₹6.3 L/yr 51% less

Senior Customer Specialist salary at Freshworks ranges between ₹9.5 Lakhs to ₹12 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Senior Customer Specialist salaries

Last Updated: 11 Feb 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹12 L/yr
5 years (AmbitionBox Estimate)	₹10 L/yr - ₹12.8 L/yr
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6 years (AmbitionBox Estimate)	₹9.5 L/yr - ₹20.3 L/yr
7 years (AmbitionBox Estimate)	₹4.6 L/yr - ₹12 L/yr
8 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹12 L/yr

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Customer Care Executive Salary

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Customer Support Executive Salary

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Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Salary - Poor

+3 more

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Request for Job Referral or Guidance

Hi , I hope you're doing well! I am fresher , and I am a 2024 BE(CSE) graduate currently looking for an entry-level position. I am skilled in Python, SQL, web technologies, and Django, and I’m eager to apply my knowledge in a professional setting. As a fresher, I am open to any role that will help me grow and learn. If you know of any job openings or can provide any referrals or guidance, I would greatly appreciate it. Thank you for your time . TCS Cognizant Kumaran Systems Zoho Infinite Computer Solutions AccentureVirtusa Consulting Services Oracle IBM Mphasis LTIMindtree Capgemini AVASOFT Genpact Maveric Systems Wipro HCLTech Hexaware Technologies Tech Mahindra StartupLanes Freshworks UST Intel Ramco Systems JPMorgan Chase & Co. #fresher#it#developer#hr

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Freshworks Senior Customer Specialist Salary FAQs

What is the salary of Senior Customer Specialist at Freshworks?

Senior Customer Specialist salary at Freshworks in India ranges between ₹9.5 Lakhs to ₹12.0 Lakhs for experience between 4 years to 8 years. According to our estimates it is 117% more than the average Senior Customer Specialist Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Freshworks India.

How does the salary of a Senior Customer Specialist at Freshworks India compare with the average salary range for this job?

The average salary of a Senior Customer Specialist at Freshworks is 117% more than the average salary of a Senior Customer Specialist in India. To know exact salary insights, login to view.

What is the salary of a Senior Customer Specialist in companies similar to Freshworks in India?

VSynergize Outsourcing Senior Customer Specialist Salary - ₹5.3 Lakhs to ₹6.0 Lakhs per year
JPMorgan Chase & Co. Senior Customer Specialist Salary - ₹5.0 Lakhs to ₹6.3 Lakhs per year
Honeywell Automation Senior Customer Specialist Salary - ₹5.2 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Specialist at Freshworks in India?

The estimated take-home salary of a Senior Customer Specialist at Freshworks ranges between ₹80,751 per month to ₹82,855 per month in India. The take-home salary calculation is based on the average Freshworks Senior Customer Specialist salary in India which ranges between ₹9.5 Lakhs to ₹12.0 Lakhs per year for employees with experience between 4 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Specialist at Freshworks?

According to AmbitionBox, 80% of the Freshworks Senior Customer Specialists reported a notice period of 2 Months, 20% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

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Freshworks Senior Customer Specialist Salaries

Freshworks Senior Customer Specialist salary in India ranges between ₹9.5 Lakhs to ₹12 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Freshworks latest salaries received from various employees of Freshworks.