Freshworks Senior Customer Specialist Salaries by 4 Employees (Updated 2025)

4 - 8 years exp.

₹9.5 Lakhs - ₹14.5 Lakhs

Low Confidence

Salary of majority employees

131% more than the average Senior Customer Specialist Salary in Software Product Companies for 4 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Specialist Salary 4 - 8 years exp. (3 salaries)	₹12 L/yr - ₹14.5 L/yr
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BFSI, Investments & Trading Senior Customer Specialist Salary 6 years exp. (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.5 L/yr

Last Updated: 8 Dec 2024

Companies similar to Freshworks for Senior Customer Specialist

Company name	Avg Annual Salary	Open Jobs
VSynergize Outsourcing Senior Customer Specialist Salary 0 - 6 years exp. (3 salaries)	₹5.3 L/yr - ₹6 L/yr 52% less
Honeywell Automation Senior Customer Specialist Salary 6 - 11 years exp. (3 salaries)	₹5.2 L/yr - ₹5.5 L/yr 56% less
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JPMorgan Chase & Co. Senior Customer Specialist Salary 4 - 11 years exp. (3 salaries)	₹5 L/yr - ₹6.3 L/yr 54% less

Senior Customer Specialist salary at Freshworks ranges between ₹9.5 Lakhs to ₹14.5 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Senior Customer Specialist salaries

Last Updated: 8 Dec 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr
6 years (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.9 L/yr
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7 years (AmbitionBox Estimate)	₹10.8 L/yr - ₹13.8 L/yr
8 years (AmbitionBox Estimate)	₹13.1 L/yr - ₹16.7 L/yr

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Service Engineer Salary

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Salary related reviews for Freshworks

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Freshworks Senior Customer Specialist Salary FAQs

What is the salary of Senior Customer Specialist at Freshworks?

Senior Customer Specialist salary at Freshworks in India ranges between ₹9.5 Lakhs to ₹14.5 Lakhs for experience between 4 years to 8 years. According to our estimates it is 131% more than the average Senior Customer Specialist Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Freshworks India.

How does the salary of a Senior Customer Specialist at Freshworks India compare with the average salary range for this job?

The average salary of a Senior Customer Specialist at Freshworks is 131% more than the average salary of a Senior Customer Specialist in India. To know exact salary insights, login to view.

What is the salary of a Senior Customer Specialist in companies similar to Freshworks in India?

VSynergize Outsourcing Senior Customer Specialist Salary - ₹5.3 Lakhs to ₹6.0 Lakhs per year
JPMorgan Chase & Co. Senior Customer Specialist Salary - ₹5.0 Lakhs to ₹6.3 Lakhs per year
Honeywell Automation Senior Customer Specialist Salary - ₹5.2 Lakhs to ₹5.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Specialist at Freshworks in India?

The estimated take-home salary of a Senior Customer Specialist at Freshworks ranges between ₹85,335 per month to ₹87,568 per month in India. The take-home salary calculation is based on the average Freshworks Senior Customer Specialist salary in India which ranges between ₹9.5 Lakhs to ₹14.5 Lakhs per year for employees with experience between 4 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Specialist at Freshworks?

According to AmbitionBox, 75% of the Freshworks Senior Customer Specialists reported a notice period of 2 Months, 25% reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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Freshworks Senior Customer Specialist Salaries

Freshworks Senior Customer Specialist salary in India ranges between ₹9.5 Lakhs to ₹14.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Freshworks latest salaries received from various employees of Freshworks.