Freshworks Enterprise Customer Success Manager Salaries by Employees (Updated 2024)

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₹10.8 Lakhs - ₹13.8 Lakhs

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Last Updated: 2 Nov 2024

Companies similar to Freshworks for Enterprise Customer Success Manager

Company name	Avg Annual Salary	Open Jobs
MindTickle Enterprise Customer Success Manager Salary 8 - 11 years exp. (4 salaries)	₹26 L/yr - ₹33 L/yr 143% more	1 job opening
Instahyre Enterprise Customer Success Manager Salary 3 - 5 years exp. (4 salaries)	₹14.4 L/yr - ₹15 L/yr 19% more
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GENESYS TELECOM LABS INDIA Enterprise Customer Success Manager Salary 12 - 14 years exp. (3 salaries)	₹38 L/yr - ₹44 L/yr 240% more
Wingify Enterprise Customer Success Manager Salary 9 - 11 years exp. (3 salaries)	₹13.6 L/yr - ₹17.4 L/yr 23% more
Simplilearn Enterprise Customer Success Manager Salary 7 - 8 years exp. (3 salaries)	₹10 L/yr - ₹12 L/yr 15% less

Enterprise Customer Success Manager salary at Freshworks ranges between ₹10.8 Lakhs to ₹13.8 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Freshworks.

Similar Designation salaries in Freshworks

Senior Customer Success Manager Salary

(5 salaries)

₹12.5 L/yr - ₹20.5 L/yr

Customer Success Manager Salary

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₹6 L/yr - ₹22.38 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

₹7.2 L/yr - ₹9.2 L/yr

Customer Success Specialist Salary

(52 salaries)

₹7.5 L/yr - ₹18 L/yr

Operations Manager Salary

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₹7.5 L/yr - ₹23 L/yr

Business Development Manager Salary

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₹6 L/yr - ₹18 L/yr

Store Manager Salary

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₹17.1 L/yr - ₹21.8 L/yr

Project Manager Salary

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₹10 L/yr - ₹44 L/yr

Relationship Manager Salary

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₹2 L/yr - ₹2.5 L/yr

Sales Manager Salary

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₹26 L/yr - ₹48 L/yr

Salary related reviews for Freshworks

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Sep 2023

4.0

for Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Business Development Manager in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 01 Aug 2023

3.0

for Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

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Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Freshworks Enterprise Customer Success Manager Salary FAQs

What is the notice period for Enterprise Customer Success Manager at Freshworks?

According to AmbitionBox, 100% of the Freshworks Enterprise Customer Success Managers reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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Freshworks Enterprise Customer Success Manager Salaries

Freshworks Enterprise Customer Success Manager salary in India ranges between ₹10.8 Lakhs to ₹13.8 Lakhs. This is an estimate based on latest salaries received from employees of Freshworks.