Freshworks Chennai Customer Support Manager Salaries by 3 Employees (Updated 2025)

5 - 10 years exp.

₹9.5 Lakhs - ₹31 Lakhs

Low Confidence

Salary of majority employees

84% more than the average Customer Support Manager Salary in Software Product Companies for 5 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Manager Salary 10 years exp. (AmbitionBox Estimate)	₹20.7 L/yr - ₹25.3 L/yr
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Product Management Customer Support Manager Salary 5 years exp. (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.5 L/yr

Last Updated: 15 Feb 2024

Companies similar to Freshworks for Customer Support Manager in Chennai

Freshworks Customer Support Manager Salary

5 - 10 years exp. (3 salaries)

₹9.5 L/yr - ₹31 L/yr

Company name	Avg Annual Salary	Open Jobs
Tata Motors Customer Support Manager Salary 5 - 14 years exp. (12 salaries)	₹8.4 L/yr - ₹21 L/yr 36% less
Hewlett Packard Enterprise Customer Support Manager Salary 6 - 12 years exp. (7 salaries)	₹3 L/yr - ₹8 L/yr 71% less
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Schneider Electric Customer Support Manager Salary 14 - 17 years exp. (4 salaries)	₹7.8 L/yr - ₹10.7 L/yr 57% less
HP India Customer Support Manager Salary 3 - 7 years exp. (4 salaries)	₹3.1 L/yr - ₹7.4 L/yr 74% less
Urjanet Energy Solutions Customer Support Manager Salary 9 - 13 years exp. (4 salaries)	₹11 L/yr - ₹15 L/yr 34% less

Customer Support Manager salary at Freshworks ranges between ₹9.5 Lakhs to ₹31 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 3 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Customer Support Manager salaries in Chennai

Last Updated: 15 Feb 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.9 L/yr
7 years (AmbitionBox Estimate)	₹27.9 L/yr - ₹35.6 L/yr
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10 years (AmbitionBox Estimate)	₹20.7 L/yr - ₹26.5 L/yr

Similar Designation salaries in Freshworks

Customer Success Manager Salary

(35 salaries)

₹8.15 L/yr - ₹24 L/yr

Business Development Manager Salary

(4 salaries)

₹6.5 L/yr - ₹19.5 L/yr

Operations Manager Salary

(3 salaries)

₹7.5 L/yr - ₹23 L/yr

Top skills at Freshworks for Customer Support Manager

CRM Analytical Operations customer support Management People Management Skills Interpersonal Skills Market Research Stakeholder Management Project Management Account Management Product Management Process Mapping Continuous Improvement Process automation

Salary related reviews for Freshworks

Business Development Manager in Chennai

Full Time

Sales & Business Development Department

2.0

• posted on 01 Aug 2023

3.0

for Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Work-life balance - Good

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

Skill development - Poor

+4 more

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Salary - Good

+2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Salary - Poor

+6 more

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Skill development - Good

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Promotions - Poor

+1 more

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Work-life balance - Excellent

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Skill development - Poor

+2 more

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2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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Freshworks Customer Support Manager Salary FAQs

What is the notice period for Customer Support Manager at Freshworks in Chennai?

According to AmbitionBox, 50% of the Freshworks Customer Support Managers in Chennai reported a notice period of 1 Month, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Freshworks Customer Support Manager Salaries in Chennai

Freshworks Customer Support Manager salary in Chennai ranges between ₹9.5 Lakhs to ₹31 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Freshworks latest salaries received from various employees of Freshworks.