Freshworks Chennai Customer Support Manager Salaries by 3 Employees (Updated 2024)

5 - 10 years exp.

₹9.5 Lakhs - ₹31 Lakhs

Low Confidence

Salary of majority employees

82% more than the average Customer Support Manager Salary in Software Product Companies for 5 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Manager Salary 10 years exp. (AmbitionBox Estimate)	₹20.7 L/yr - ₹25.3 L/yr
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Product Management Customer Support Manager Salary 5 years exp. (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.5 L/yr

Last Updated: 15 Feb 2024

Companies similar to Freshworks for Customer Support Manager in Chennai

Freshworks Customer Support Manager Salary

5 - 10 years exp. (3 salaries)

₹9.5 L/yr - ₹31 L/yr

Company name	Avg Annual Salary	Open Jobs
Tata Motors Customer Support Manager Salary 5 - 12 years exp. (11 salaries)	₹8.4 L/yr - ₹21 L/yr 35% less
Hewlett Packard Enterprise Customer Support Manager Salary 6 - 12 years exp. (10 salaries)	₹3 L/yr - ₹8 L/yr 75% less
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Schneider Electric Customer Support Manager Salary 14 - 17 years exp. (4 salaries)	₹7.8 L/yr - ₹10.7 L/yr 57% less
HP India Customer Support Manager Salary 3 - 7 years exp. (4 salaries)	₹3.1 L/yr - ₹7.4 L/yr 74% less
Urjanet Energy Solutions Customer Support Manager Salary 9 - 13 years exp. (4 salaries)	₹11 L/yr - ₹15 L/yr 34% less

Customer Support Manager salary at Freshworks ranges between ₹9.5 Lakhs to ₹31 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 3 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Customer Support Manager salaries in Chennai

Last Updated: 15 Feb 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹8.6 L/yr - ₹10.9 L/yr
7 years (AmbitionBox Estimate)	₹27.9 L/yr - ₹35.6 L/yr
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10 years (AmbitionBox Estimate)	₹20.7 L/yr - ₹26.5 L/yr

Similar Designation salaries in Freshworks

Customer Success Manager Salary

(33 salaries)

₹8.15 L/yr - ₹24 L/yr

Sales Manager Salary

(8 salaries)

₹26 L/yr - ₹48 L/yr

Operations Manager Salary

(3 salaries)

₹7.5 L/yr - ₹23 L/yr

Top skills at Freshworks for Customer Support Manager

CRM Analytical Operations customer support Management People Management Skills Interpersonal Skills Market Research Stakeholder Management Project Management Account Management Product Management Process Mapping Continuous Improvement Process automation

Salary related reviews for Freshworks

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

Senior Software Development Test Engineer in Chennai

Full Time

Engineering - Software & QA Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

Lead Software Engineer in Hyderabad / Secunderabad

Full Time

Engineering - Software & QA Department

3.0

• posted on 01 Jul 2024

3.0

for Salary and Benefits

Likes

Work-Life Balance, Salary on time.

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Customer Success Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Oct 2023

3.0

for Salary and Benefits

Likes

There is work life balance, on time salary, office canteen, office cab

Dislikes

Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth

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a technical project manager

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Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Freshworks Customer Support Manager Salary FAQs

What is the notice period for Customer Support Manager at Freshworks in Chennai?

According to AmbitionBox, 50% of the Freshworks Customer Support Managers in Chennai reported a notice period of 1 Month, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Freshworks Customer Support Manager Salaries in Chennai

Freshworks Customer Support Manager salary in Chennai ranges between ₹9.5 Lakhs to ₹31 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Freshworks latest salaries received from various employees of Freshworks.