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Freshworks

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3.5

based on 653 Reviews

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Freshworks Customer Success Manager salaries in Chennai

Annual salary range
3 - 9 years exp.
₹8.2 Lakhs - ₹20 Lakhs
Salary of majority employees
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19% more than the average Customer Success Manager Salary in Software Product Companies for 3 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Manager Salary
3 - 9 years exp. (15 salaries)
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₹8.5 L/yr - ₹17.8 L/yr

Sales & Business Development
Customer Success Manager Salary
3 - 8 years exp. (3 salaries)
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₹8.2 L/yr - ₹14.7 L/yr

Marketing & Communication
Customer Success Manager Salary
3 years exp. (AmbitionBox Estimate)
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₹12 L/yr - ₹14.4 L/yr

Last Updated: 12 Dec 2024

Companies similar to Freshworks for Customer Success Manager in Chennai

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Freshworks Customer Success Manager Salary

3 - 9 years exp. (32 salaries)
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₹8.2 L/yr - ₹20 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Zoho Customer Success Manager Salary

4 - 12 years exp. (4 salaries)
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₹8.5 L/yr - ₹25 L/yr

arrow icon 29% more
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GAVS Technologies Customer Success Manager Salary

11 - 19 years exp. (19 salaries)
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₹11 L/yr - ₹31 L/yr

arrow icon 70% more
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Chargebee Customer Success Manager Salary

5 - 14 years exp. (17 salaries)
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₹16 L/yr - ₹20.6 L/yr

arrow icon 45% more
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NewWave Computing Customer Success Manager Salary

0 - 4 years exp. (15 salaries)
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₹4 L/yr - ₹13.5 L/yr

arrow icon 29% less
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HiyaMee Private Limited Customer Success Manager Salary

5 - 13 years exp. (9 salaries)
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₹6 L/yr - ₹8 L/yr

arrow icon 45% less
Customer Success Manager salary at Freshworks ranges between ₹8.2 Lakhs to ₹20 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 32 latest salaries received from various employees of Freshworks.

Latest annual salaries shared by Freshworks Customer Success Manager in Chennai

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Experience wise Freshworks Customer Success Manager salaries in Chennai

Last Updated: 12 Dec 2024

Experience Avg Annual Salary
3 years  (7 salaries)

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₹8.2 L/yr - ₹14.5 L/yr
4 years  (6 salaries)

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₹9 L/yr - ₹16 L/yr
5 years  (3 salaries)

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₹9.5 L/yr - ₹14.5 L/yr
6 years  (7 salaries)

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₹9.5 L/yr - ₹16.4 L/yr
7 years  (4 salaries)

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₹10.6 L/yr - ₹17.8 L/yr
View all

Similar Designation salaries in Freshworks

Customer Success Specialist Salary
(30 salaries)
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₹8 L/yr - ₹18 L/yr
Sales Manager Salary
(8 salaries)
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₹26 L/yr - ₹48 L/yr
Senior Customer Success Manager Salary
(4 salaries)
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₹12.5 L/yr - ₹16 L/yr
Project Manager Salary
(3 salaries)
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₹10 L/yr - ₹20.2 L/yr
Operations Manager Salary
(3 salaries)
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₹7.5 L/yr - ₹23 L/yr

Top skills at Freshworks for Customer Success Manager

CRM Customer Satisfaction Management Interpersonal Skills Account Management Analytical Operations Monitoring Continuous Improvement Forecasting Customer Engagement Sales Management Marketing Support Customer Experience Transition

Salary related reviews for Freshworks

3.0

Rated by 6 employees for salary & benefits

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024
2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2023
4.0
 for  Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

read more

Business Development Manager in Chennai

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 01 Aug 2023
3.0
 for  Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

read more

Manager in Bangalore / Bengaluru

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024
2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more

Senior Software Development Test Engineer in Chennai

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Oct 2024
3.0
 for  Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

read more

Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

read more
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1w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Freshworks Customer Success Manager Salary FAQs

What is the salary of Customer Success Manager at Freshworks Chennai?
Customer Success Manager salary at Freshworks in Chennai ranges between ₹8.2 Lakhs to ₹20.0 Lakhs for experience between 3 years to 9 years. According to our estimates it is 19% more than the average Customer Success Manager Salary in India. Salary estimates are based on 32 latest salaries received from various employees of Freshworks Chennai.
How does the salary of a Customer Success Manager at Freshworks Chennai compare with the average salary range for this job?
The average salary of a Customer Success Manager at Freshworks is 19% more than the average salary of a Customer Success Manager in Chennai. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Success Manager at Freshworks?
CRM, Customer Satisfaction, Management, Interpersonal Skills and Account Management are some of the popular skills required to work as a Customer Success Manager at Freshworks Chennai.
Which similar companies are paying more than Freshworks to a Customer Success Manager in Chennai?
  • GAVS Technologies Customer Success Manager Salary - ₹11.0 Lakhs to ₹31.0 Lakhs per year
  • Chargebee Customer Success Manager Salary - ₹16.0 Lakhs to ₹20.6 Lakhs per year
  • Zoho Customer Success Manager Salary - ₹8.5 Lakhs to ₹25.0 Lakhs per year
What is the salary of a Customer Success Manager in companies similar to Freshworks in Chennai?
  • NewWave Computing Customer Success Manager Salary - ₹4.0 Lakhs to ₹13.5 Lakhs per year
  • HiyaMee Private Limited Customer Success Manager Salary - ₹6.0 Lakhs to ₹8.0 Lakhs per year
What is the estimated take home salary of a Customer Success Manager at Freshworks in Chennai?
The estimated take-home salary of a Customer Success Manager at Freshworks ranges between ₹94,035 per month to ₹96,563 per month in Chennai. The take-home salary calculation is based on the average Freshworks Customer Success Manager salary in India which ranges between ₹8.2 Lakhs to ₹20.0 Lakhs per year for employees with experience between 3 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Success Manager at Freshworks in Chennai?
According to AmbitionBox, 70% of the Freshworks Customer Success Managers in Chennai reported a notice period of 2 Months, 20% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 20 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Freshworks Customer Success Manager salary in Chennai ranges between ₹8.2 Lakhs to ₹20 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 32 Freshworks latest salaries received from various employees of Freshworks.