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Freshworks Customer Success Lead salaries in India (Updated 2025)

Annual salary range
6 - 7 years exp.
₹16.3 Lakhs - ₹18.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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35% more than the average Customer Success Lead Salary in Software Product Companies for 6 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Lead Salary
6 years exp. (AmbitionBox Estimate)
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₹15.3 L/yr - ₹18.7 L/yr

Sales & Business Development
Customer Success Lead Salary
7 years exp. (AmbitionBox Estimate)
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₹16.6 L/yr - ₹20.3 L/yr

Last Updated: 8 Mar 2025

Companies similar to Freshworks for Customer Success Lead

Company name Avg Annual Salary Open Jobs
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Provana Customer Success Lead Salary

3 - 16 years exp. (12 salaries)

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₹10 L/yr - ₹14 L/yr

arrow icon 33% less
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BuyerForesight Customer Success Lead Salary

2 - 5 years exp. (8 salaries)

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₹8 L/yr - ₹10 L/yr

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₹7.2 L/yr - ₹10.5 L/yr

arrow icon 48% less
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Azuga Telematics Customer Success Lead Salary

7 - 11 years exp. (5 salaries)

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₹10 L/yr - ₹11 L/yr

arrow icon 40% less
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Beroe Inc Customer Success Lead Salary

7 - 10 years exp. (5 salaries)

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₹15 L/yr - ₹17 L/yr

arrow icon 8% less
Customer Success Lead salary at Freshworks ranges between ₹16.3 Lakhs to ₹18.5 Lakhs per year for employees with experience between 6 years to 7 years. Salary estimates are based on 3 latest salaries received from various employees of Freshworks.

Latest annual salaries shared by Freshworks Customer Success Lead

3d ago
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6 years exp.
10mo ago
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6 years exp.
1y ago
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7 years exp.

Experience wise Freshworks Customer Success Lead salaries

Last Updated: 8 Mar 2025

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹16.3 L/yr - ₹17 L/yr
7 years (AmbitionBox Estimate)

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₹7.2 L/yr - ₹18.5 L/yr

Similar Designation salaries in Freshworks

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₹6 L/yr - ₹21.96 L/yr
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₹7.5 L/yr - ₹19 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹7.2 L/yr - ₹9.2 L/yr
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₹12.5 L/yr - ₹26 L/yr
Customer Care Executive Salary
(AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
Team Lead Salary
(49 salaries)
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₹17.8 L/yr - ₹50 L/yr
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₹0.25 L/yr - ₹4 L/yr
Store Manager Salary
(5 salaries)
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₹24 L/yr - ₹30 L/yr
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₹6 L/yr - ₹10.5 L/yr

Salary related reviews for Freshworks

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024

2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more
  • Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more
  • Salary - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2023

4.0
 for  Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

  • Salary - Good
  • +1 more

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

read more
  • Skill development - Bad
  • +2 more

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 01 Aug 2023

3.0
 for  Salary and Benefits

Likes

1. On time salary 2. Perks and benefits 3. Good ITSM Product

  • Work-life balance - Good

Dislikes

1. Too much politics 2. No Appraisals 3. Tamil dominated 4. North and South Indian divide 5. Senior Managers are inefficient and keep changing policies and processess

read more
  • Skill development - Poor
  • +4 more

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 08 Dec 2024

4.0
 for  Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

read more
  • Salary - Good
  • +2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

read more
  • Job security - Bad

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024

2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more
  • Salary - Poor
  • +6 more
see more salary related reviews

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Freshworks Customer Success Lead Salary FAQs

How the salary growth look like for a Customer Success Lead at Freshworks in India?
The salary growth for a Customer Success Lead at Freshworks depends on factors such as experience, performance, and promotions. On average, a Customer Success Lead can expect the following growth trajectory at Freshworks:

Experience Average Salary Range
6 years ₹16.3 Lakhs to ₹17.0 Lakhs per year
7 years ₹7.2 Lakhs to ₹18.5 Lakhs per year
and so on.

Tell us how to improve this page.

Freshworks Customer Success Lead salary in India ranges between ₹16.3 Lakhs to ₹18.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Freshworks latest salaries received from various employees of Freshworks.