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Firstsource Solutions Senior Customer Service Executive salaries in Kolkata

Companies similar to Firstsource Solutions for Senior Customer Service Executive in Kolkata

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Firstsource Solutions Senior Customer Service Executive Salary

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₹1.5 L/yr - ₹3.8 L/yr

arrow icon 26% more
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TCS Senior Customer Service Executive Salary

2 - 10 years exp. (15 salaries)

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₹3 L/yr - ₹5.3 L/yr

arrow icon 77% more
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₹1.2 L/yr - ₹5.2 L/yr

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IBM Senior Customer Service Executive Salary

2 - 6 years exp. (5 salaries)

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₹1 L/yr - ₹2.5 L/yr

arrow icon 9% less
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₹0.9 L/yr - ₹5 L/yr

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₹1 L/yr - ₹5 L/yr

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₹1.1 L/yr - ₹3.4 L/yr

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HGS Senior Customer Service Executive Salary

3 - 6 years exp. (4 salaries)

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₹2.5 L/yr - ₹3 L/yr

arrow icon 14% more
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₹3.6 L/yr - ₹3.8 L/yr

arrow icon 42% more

Similar Designation salaries in Firstsource Solutions

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₹1.6 L/yr - ₹2.74 L/yr

Top skills at Firstsource Solutions for Senior Customer Service Executive

International Voice Process Customer Service international process Customer Service Customer Handling Communication Skills BPO Non Voice Customer Support Chat Process Customer Handling International Process Chat Support international bpo Non Voice Process BPO

Salary related reviews for Firstsource Solutions

3.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 19 Sep 2023

1.0
 for  Salary and Benefits

Likes

Apart from timely salary, nothing else to like.

Dislikes

The work culture is of stone era. The management is full of old school hitlers who are never open to suggestions. They are reluctant to make even tiniest of change.

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Other Department

1.0
  •  posted on 25 Feb 2022

1.0
 for  Salary and Benefits

Likes

Nothing but torture, demotivate people don't provide good salary

Dislikes

They do not value an individual's unique strengths, which is why take back my suggestions of the times. I do not receive any appreciation. They treat employees like slave especially managers. Few supervisor don't even know process unable to answer doubts or query and act as if they know everything. They know nothing but very interested in others personal life. Few supervisors are very hardworking and knowledgeable but most of them are useless. Politics Politics Politics... Initially during my training days it was fun and nice however had very bad experience with this company.

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Research & Development Department

4.0
  •  posted on 30 Nov 2019

3.0
 for  Salary and Benefits

Likes

Teammates and learning teammates are nice persons and Good in team activity. Firstsource is Good place to learn about career and people

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Dislikes

Salary and appraisal are very worst there is no correcf salary for persons working in healthcare exchange.. No cab facilities no free Food providing

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

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Firstsource Solutions Senior Customer Service Executive Salary FAQs

What is the notice period for Senior Customer Service Executive at Firstsource Solutions in Kolkata?
According to AmbitionBox, 60% of the Firstsource Solutions Senior Customer Service Executives in Kolkata reported a notice period of 15 days or less, 20% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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