DHL Express Customer Service Associate Salaries by 5 Employees

2 - 7 years exp.

₹2.8 Lakhs - ₹5.9 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

49% more than the average Customer Service Associate Salary in Logistics Companies for 2 - 7 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹3.2 L/yr - ₹5.6 L/yr
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Customer Success, Service & Operations Customer Service Associate Salary 2 - 7 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹5.9 L/yr

Last Updated: 9 Aug 2023

Companies similar to DHL Express for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
FedEx Express Customer Service Associate Salary 0 - 7 years exp. (31 salaries)	₹2 L/yr - ₹3.6 L/yr 35% less
Exl India Customer Service Associate Salary 0 - 4 years exp. (17 salaries)	₹1.9 L/yr - ₹5.5 L/yr 28% less
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Maersk Customer Service Associate Salary 1 - 9 years exp. (16 salaries)	₹2.8 L/yr - ₹8 L/yr 15% more
Delhivery Customer Service Associate Salary 1 - 7 years exp. (14 salaries)	₹3 L/yr - ₹5.5 L/yr 1% less	3 job openings
DTDC Express Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹1 L/yr - ₹2.5 L/yr 62% less
TNT Express Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹3.6 L/yr - ₹4.7 L/yr 16% less
Mahindra Logistics Customer Service Associate Salary 1 - 7 years exp. (6 salaries)	₹2.2 L/yr - ₹2.3 L/yr 50% less
Maersk Line Customer Service Associate Salary 2 - 6 years exp. (5 salaries)	₹4.5 L/yr - ₹6 L/yr 21% more
Expeditors International Customer Service Associate Salary 2 - 11 years exp. (5 salaries)	₹3 L/yr - ₹4.9 L/yr 9% less
DSV - Global Transport and Logistics Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹3.3 L/yr - ₹7 L/yr 3% less
Aramex Customer Service Associate Salary 4 - 10 years exp. (4 salaries)	₹2.7 L/yr - ₹3.5 L/yr 32% less
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DP World Customer Service Associate Salary 2 - 8 years exp. (4 salaries)	₹3.2 L/yr - ₹8 L/yr 43% more
Shipco Transport Customer Service Associate Salary 1 - 3 years exp. (3 salaries)	₹2.8 L/yr - ₹6 L/yr 7% less
Xpo Logistics Customer Service Associate Salary 1 - 17 years exp. (3 salaries)	₹3.6 L/yr - ₹7 L/yr 33% more

Customer Service Associate salary at DHL Express ranges between ₹2.8 Lakhs to ₹5.9 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 5 latest salaries received from various employees of DHL Express.

Experience wise DHL Express Customer Service Associate salaries

Last Updated: 9 Aug 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹4 L/yr
3 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
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4 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
5 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
6 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
7 years (AmbitionBox Estimate)	₹5.2 L/yr - ₹6.7 L/yr

View all

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Customer Service Officer Salary

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Customer Service Executive Salary

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Customer Service Manager Salary

(AmbitionBox Estimate)

₹11.7 L/yr - ₹15 L/yr

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Process Associate Salary

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Senior Customer Service Executive Salary

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Salary related reviews for DHL Express

4.5

Rated by 3 employees for salary & benefits

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

CS Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 10 Jun 2024

5.0

for Salary and Benefits

Likes

Good pay & globally a great company . Sad that backwards managers who needs us to bow down to his insults and ugly comments and supervisors that support it makes the lives of employees bad

Salary - Excellent

+1 more

Dislikes

The management in South India is backwards and plays heavy politics with employees, they create rumors of employees and use it again in appraisal .

Skill development - Bad

+3 more

Retail Executive in Mumbai

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 23 Sep 2023

4.0

for Salary and Benefits

Likes

Environment, learning new things about culture and about our product got lots of information about customs paperwork and about logistics and courier.. 👍

Salary - Good

+4 more

Dislikes

As I am working with third party payroll I disappointed by salary and also about the promotion. Salary should increase every year with good amount as increment..

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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DHL Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at DHL Express ?

The average salary of a Customer Service Associate at DHL Express in India typically ranges from ₹2.8 Lakhs to ₹5.9 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Customer Service Associate at DHL Express earn more than ₹5.9 Lakhs per year, and the top 1% earn over ₹5.9 Lakhs per year. Customer Service Associate Salaries at DHL Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 DHL Express employees in India.

What is the estimated take home salary of a Customer Service Associate at DHL Express in India?

The estimated take-home salary of a Customer Service Associate at DHL Express in India typically ranges from ₹32,776 to ₹34,049 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹5.9 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of DHL Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than DHL Express for Customer Service Associate in India?

DP World	₹3.2 Lakhs to ₹8.0 Lakhs per year
Xpo Logistics	₹3.6 Lakhs to ₹7.0 Lakhs per year
Maersk Line	₹4.5 Lakhs to ₹6.0 Lakhs per year
Maersk	₹2.8 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by DHL Express, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to DHL Express in India?

The salary of a Customer Service Associate at companies similar to DHL Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Delhivery	₹3.0 Lakhs to ₹5.5 Lakhs per year
DSV - Global Transport and Logistics	₹3.3 Lakhs to ₹7.0 Lakhs per year
Shipco Transport	₹2.8 Lakhs to ₹6.0 Lakhs per year
Expeditors International	₹3.0 Lakhs to ₹4.9 Lakhs per year
TNT Express	₹3.6 Lakhs to ₹4.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at DHL Express in India?

The salary growth for a Customer Service Associate at DHL Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at DHL Express:

Experience	Average Salary Range
2 years	₹3.1 Lakhs to ₹4.0 Lakhs per year
3 years	₹3.5 Lakhs to ₹4.5 Lakhs per year
4 years	₹4.0 Lakhs to ₹5.1 Lakhs per year
5 years	₹4.4 Lakhs to ₹5.6 Lakhs per year

and so on.

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DHL Express Customer Service Associate Salaries

DHL Express Customer Service Associate salary in India ranges between ₹2.8 Lakhs to ₹5.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 DHL Express latest salaries received from various employees of DHL Express.