CSG International Customer Service Manager salaries in India

Likes

There is nothing likeable about this company. They advertise their flexible first and 100% remote policy just to hide the fact that they do so to reduce the overhead costs of maintaining an office space.

Dislikes

.... To anyone reading this review ESPECIALLY FRESHERS - please avoid this company. Don't get enticed and look for a job at a larger and more reputed MNC regardless of compensation.

Likes

Fixed pay with monthly meal vouchers Good to work in cloud tech teams Fully Remote work Monthly internet reimbursement

Dislikes

Multiple long meetings consuming productive hours of developers Old product and tech to learn Micromanagement and service based hierarchy Poor mid management lacking management and leading skills Old policies Similar favorism culture like in service based company

Likes

Fixed pay with additional monthly meal coupons, health insurance, annual 28 earned + casual/sick leaves + 5 days paternity leaves

Dislikes

Typical service based company hierarchy, culture and benefits. though you will work on products, but you will feel like working in a service based company. tight agile dev processes with lots of continuous meetings which consumes most of your day. mid management needs some management overhaul to handle teams properly which is lacking. the company seeks your feedback, however actual action points remain unattended. same old hr policies which needs to be changed with changing times company is bit hesitant to invest on employee upskilling and so there will be very less outside training programs, only product related trainings are given health insurance and the tpa are really bad with less maternity benefits company is manager friendly, not employee friendly

Likes

The work culture and the compensation is great. So is the work life balance.

Dislikes

Appraisal are very generic to make sure everyone is happy. There is no much difference between high performer and average performer hike.

Likes

- Great work-life balance - Upper management gives freedom to execute things your way, just get things done - Work culture is good and managers are supportive

Dislikes

- No overseas opportunities to travel and work - Salary is not up to market standards (if salary is not a concern for you, it's a really good company to work for)