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Engaged Employer
CSG International

3.9
based on 464 Reviews

Video summary
Company Overview
Company Locations
Working at CSG International
Company Summary
CSG is a provider of software & services that help companies around the world moneize & digitally enable the customer experience.
Overall Rating
3.9/5
based on 464 reviews

3% above
industry average

Highly rated for 
Work-life balance, Company culture

Critically rated for
Promotions
Work Policy

Permanent work from home
90% employees reported

Monday to Friday
94% employees reported

Flexible timing
88% employees reported

No travel
84% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
34 employees reported
Job/Soft skill training
29 employees reported
Cafeteria
14 employees reported
Free meal
7 employees reported
View all benefits
About CSG International
Founded in1994 (31 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersEnglewood,Colorado, United States
Office Locations
Websitecsgi.com
Primary Industry
Other Industries

View in video summary
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.
That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
By channeling the power of all, we make ordinary customer and employee experience extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.
The impact of our solutions isn't always seen, but it's felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that's CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that's CSG too.
CSG International Ratings
based on 464 reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
227
4
123
3
48
2
27
1
39
Category Ratings
4.0
Work-life balance
3.9
Company culture
3.7
Job security
3.6
Salary
3.6
Work satisfaction
3.5
Skill development
3.2
Promotions
CSG International is rated 3.9 out of 5 stars on AmbitionBox, based on 464 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Gender Based Ratings at CSG International
based on 444 reviews
3.7
Rated by 130 Women
Rated 3.9 for Work-life balance and 3.8 for Company culture
4.0
Rated by 314 Men
Rated 4.1 for Work-life balance and 4.0 for Company culture
Work Policy at CSG International
based on 85 reviews in last 6 months
Permanent work from home
90%
Hybrid
9%
Work from office
1%
CSG International Reviews
Top mentions in CSG International Reviews
+ 5 more
Compare CSG International with Similar Companies
![]() | ![]() Change Company | ![]() Change Company | ![]() Change Company | |
---|---|---|---|---|
Overall Rating | 3.9/5 based on 464 reviews | 3.7/5 based on 89.8k reviews | 3.5/5 based on 35.2k reviews | 3.7/5 based on 4k reviews |
Highly Rated for | Work-life balance Company culture | Job security Work-life balance | ![]() No highly rated category | Company culture |
Critically Rated for | Promotions | Promotions Salary Work satisfaction | Promotions Salary Work satisfaction | Promotions Work satisfaction |
Primary Work Policy | Permanent work from home 90% employees reported | Work from office 81% employees reported | Hybrid 49% employees reported | Hybrid 91% employees reported |
Rating by Women Employees | 3.7 Good rated by 130 women | 3.8 Good rated by 26k women | 3.5 Good rated by 10k women | 3.8 Good rated by 958 women |
Rating by Men Employees | 4.0 Good rated by 314 men | 3.6 Good rated by 58.6k men | 3.5 Good rated by 23.3k men | 3.7 Good rated by 2.8k men |
Job security | 3.7 Good | 4.5 Good | 3.5 Good | 3.5 Good |
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CSG International Salaries
CSG International salaries have received with an average score of 3.6 out of 5 by 464 employees.
Software Development Engineer II
(162 salaries)
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₹8.8 L/yr - ₹21 L/yr
Software Developer
(114 salaries)
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₹6 L/yr - ₹16.1 L/yr
Software Development Engineer 1
(103 salaries)
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₹7.5 L/yr - ₹14.5 L/yr
Senior Development Consultant
(100 salaries)
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₹8.5 L/yr - ₹20.3 L/yr
Software Development Engineer
(94 salaries)
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₹6.3 L/yr - ₹15 L/yr
Senior Software Engineer
(92 salaries)
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₹10 L/yr - ₹28 L/yr
Test Consultant
(92 salaries)
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₹4.4 L/yr - ₹11.3 L/yr
Test Engineer - II
(80 salaries)
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₹8.1 L/yr - ₹14 L/yr
Technical Support Analyst
(71 salaries)
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₹4.8 L/yr - ₹13.3 L/yr
Test Engineer
(68 salaries)
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₹5.3 L/yr - ₹11 L/yr
CSG International Interview Questions
Interview questions by designation
Top CSG International interview questions and answers
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CSG International Jobs
Popular Designations CSG International Hires for
Software Development Engineer
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Technical Lead
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Information Specialist
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Automation Test Engineer
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Product Support Analyst
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Product Owner
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Popular Skills CSG International Hires for
Current Openings
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CSG International FAQs
When was CSG International founded?
CSG International was founded in 1994. The company has been operating for 31 years primarily in the Software Product sector.
Where is the CSG International headquarters located?
CSG International is headquartered in Englewood,Colorado and has an office in Bangalore Rural
How many employees does CSG International have in India?
CSG International currently has more than 2,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in CSG International based on the number of reviews submitted on AmbitionBox.
Does CSG International have good work-life balance?
CSG International has a work-life balance rating of 4.0 out of 5 based on 400+ employee reviews on AmbitionBox. 75% employees rated CSG International 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read CSG International work-life balance reviews for more details
Is CSG International good for career growth?
Career growth at CSG International is rated as moderate, with a promotions and appraisal rating of 3.2. 25% employees rated CSG International 3 or below, while 75% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading CSG International promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in CSG International?
Working at CSG International comes with several advantages and disadvantages. It is highly rated for work life balance and company culture. However, it is poorly rated for promotions / appraisal, based on 400+ employee reviews on AmbitionBox.
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