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Engaged Employer

CSG International

4.0
based on 441 Reviews

Working at CSG International

Company Summary

CSG is a provider of software & services that help companies around the world moneize & digitally enable the customer experience.

Overall Rating

4.0/5
based on 441 reviews
highly rated categories
6% above
industry average
highly rated categories
Highly rated for

Work-life balance, Company culture, Job security

highly rated categories
Critically rated for

Promotions

Work Policy
Permanent work from home
Permanent work from home
87% employees reported
Monday to Friday
Monday to Friday
94% employees reported
Flexible timing
Flexible timing
88% employees reported
No travel
No travel
84% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
34 employees reported
Job/Soft skill training
Job/Soft skill training
29 employees reported
Cafeteria
Cafeteria
14 employees reported
Free meal
Free meal
7 employees reported
View all benefits

About CSG International

Founded in1994 (31 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersEnglewood,Colorado, United States
Office Locations
Websitecsgi.com
Primary Industry
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences. By channeling the power of all, we make ordinary customer and employee experience extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations. The impact of our solutions isn't always seen, but it's felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that's CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that's CSG too.

CSG International Ratings

based on 441 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
223
4
117
3
43
2
23
1
35

Category Ratings

4.1

Work-life balance

4.0

Company culture

3.8

Job security

3.7

Salary

3.7

Work satisfaction

3.6

Skill development

3.3

Promotions

CSG International is rated 4.0 out of 5 stars on AmbitionBox, based on 441 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at CSG International
based on 421 reviews
3.9
Rated by 124 Women
Rated 3.9 for Work-life balance and 3.9 for Company culture
4.1
Rated by 297 Men
Rated 4.1 for Work-life balance and 4.0 for Company culture

Work Policy at CSG International

based on 67 reviews in last 6 months
Permanent work from home
87%
Hybrid
10%
Work from office
3%

CSG International Reviews

Top mentions in CSG International Reviews

+ 5 more

Compare CSG International with Similar Companies

CSG International
TCS
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Tech Mahindra
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Amdocs
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Overall Rating
4.0/5
based on 441 reviews
3.7/5
based on 87k reviews
3.5/5
based on 34.1k reviews
3.8/5
based on 3.9k reviews
Highly Rated for
Work-life balance
Company culture
Job security
Job security
Work-life balance
No highly rated category
Company culture
Critically Rated for
Promotions
Promotions
Salary
Work satisfaction
Promotions
Salary
Work satisfaction
Promotions
Work satisfaction
Primary Work Policy
Permanent work from home
87% employees reported
Work from office
80% employees reported
Hybrid
47% employees reported
Hybrid
90% employees reported
Rating by Women Employees
3.9
Good
rated by 124 women
3.8
Good
rated by 25.1k women
3.6
Good
rated by 9.7k women
3.9
Good
rated by 937 women
Rating by Men Employees
4.1
Good
rated by 297 men
3.7
Good
rated by 56.7k men
3.5
Good
rated by 22.6k men
3.7
Good
rated by 2.7k men
Job security
3.8
Good
4.5
Good
3.5
Good
3.6
Good
View more

CSG International Salaries

CSG International salaries have received with an average score of 3.7 out of 5 by 441 employees.

Software Development Engineer II

(156 salaries)
Unlock
₹8.8 L/yr - ₹22 L/yr

Software Developer

(108 salaries)
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₹6 L/yr - ₹16.2 L/yr

Senior Development Consultant

(100 salaries)
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₹8 L/yr - ₹19 L/yr

Software Development Engineer 1

(96 salaries)
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₹8 L/yr - ₹17 L/yr

Software Development Engineer

(92 salaries)
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₹5.9 L/yr - ₹15 L/yr

Test Consultant

(92 salaries)
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₹4.4 L/yr - ₹11.3 L/yr

Senior Software Engineer

(91 salaries)
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₹9.7 L/yr - ₹28 L/yr

Test Engineer - II

(78 salaries)
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₹8.1 L/yr - ₹14 L/yr

Technical Support Analyst

(66 salaries)
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₹4.8 L/yr - ₹13.3 L/yr

Test Engineer

(66 salaries)
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₹5.3 L/yr - ₹11 L/yr

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CSG International FAQs

When was CSG International founded?
CSG International was founded in 1994. The company has been operating for 31 years primarily in the Software Product sector.
Where is the CSG International headquarters located?
CSG International is headquartered in Englewood,Colorado and has an office in Bangalore Rural
How many employees does CSG International have in India?
CSG International currently has more than 2,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in CSG International based on the number of reviews submitted on AmbitionBox.
Does CSG International have good work-life balance?
CSG International has a work-life balance rating of 4.1 out of 5 based on 400+ employee reviews on AmbitionBox. 77% employees rated CSG International 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read CSG International work-life balance reviews for more details
Is CSG International good for career growth?
Career growth at CSG International is rated as moderate, with a promotions and appraisal rating of 3.3. 23% employees rated CSG International 3 or below, while 77% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading CSG International promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in CSG International?
Working at CSG International comes with several advantages and disadvantages. It is highly rated for work life balance, company culture and job security. However, it is poorly rated for promotions / appraisal, based on 400+ employee reviews on AmbitionBox.
CSG International Overview
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