convergys india services Senior Customer Care Officer Salaries by 9 Employees (Updated 2025)

1 - 5 years exp.

₹2.3 Lakhs - ₹3 Lakhs

Salary of majority employees

16% less than the average Senior Customer Care Officer Salary for 1 - 5 years of experience

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Last Updated: 14 Jun 2023

Companies similar to convergys india services for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Accenture Senior Customer Care Officer Salary 3 - 10 years exp. (7 salaries)	₹3.1 L/yr - ₹4.7 L/yr 59% more
TCS Senior Customer Care Officer Salary 1 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 17% more
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HCLTech Senior Customer Care Officer Salary 3 - 8 years exp. (5 salaries)	₹3 L/yr - ₹3.5 L/yr 22% more
Tech Mahindra Senior Customer Care Officer Salary 2 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr 32% more
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 34% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 56% more
Teleperformance Senior Customer Care Officer Salary 3 - 10 years exp. (9 salaries)	₹2.4 L/yr - ₹4 L/yr 12% more
HDFC Bank Senior Customer Care Officer Salary 9 - 13 years exp. (7 salaries)	₹2.3 L/yr - ₹5.2 L/yr 48% more
ICICI Bank Senior Customer Care Officer Salary 1 - 3 years exp. (5 salaries)	₹2.1 L/yr - ₹3 L/yr 2% less
WNS Senior Customer Care Officer Salary 2 - 9 years exp. (4 salaries)	₹3.7 L/yr - ₹4.5 L/yr 60% more

Senior Customer Care Officer salary at convergys india services ranges between ₹2.3 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 9 latest salaries received from various employees of convergys india services.

Experience wise convergys india services Senior Customer Care Officer salaries

Last Updated: 14 Jun 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹4.7 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.7 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.8 L/yr
5 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr

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Salary related reviews for convergys india services

2.0

Rated by 9 employees for salary & benefits

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 30 Apr 2021

3.0

for Salary and Benefits

Likes

...ple are really helpful and do understand that home is also as important as work. The only issue can be the salary. There can be lot of deductions which we don't expect. And sometimes the work load get over the head.

Skill development - Excellent

+5 more

Lead Operator in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Sep 2024

2.0

for Salary and Benefits

Likes

Nothing as such except environment

Skill development - Excellent

+2 more

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Salary - Poor

+3 more

Technical Support in Gurgaon / Gurugram

Full Time

Marketing & Communication Department

3.0

• posted on 14 Apr 2022

3.0

for Salary and Benefits

Likes

On time salary and WFH option still going on which is a big plus as the world is moving towards it.

Job security - Excellent

Dislikes

Hike is very less infact meagre hike less scope for career growth or skill developement is non existant

Skill development - Poor

+3 more

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

• posted on 23 Mar 2018

3.0

for Salary and Benefits

Likes

Transport was ofcourse number 1. I loved environment and culture. Policies are people friendly. I loved those 5 years i have spent with Convergys overall.

Skill development - Excellent

+4 more

Dislikes

Salary structure is not satisfactory. Take this feedback from everyone and this is true. At the end everyone works for salary.

Sales Associate in Gurgaon / Gurugram

Chat Process Department

4.0

• posted on 13 Nov 2020

3.0

for Salary and Benefits

Likes

...de for chilling when you are free or say when you have the break time from work. Company policies are good, appraisals are fair and provide fair salary for the beginners. Overall a good company I had worked for.

Skill development - Good

+2 more

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YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable

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convergys india services Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at convergys india services?

Senior Customer Care Officer salary at convergys india services in India ranges between ₹2.3 Lakhs to ₹3.0 Lakhs for experience between 1 years to 5 years. According to our estimates it is 16% less than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 9 latest salaries received from various employees of convergys india services India.

How does the salary of a Senior Customer Care Officer at convergys india services India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at convergys india services is 16% less than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than convergys india services to a Senior Customer Care Officer in India?

WNS Senior Customer Care Officer Salary - ₹3.7 Lakhs to ₹4.5 Lakhs per year
Accenture Senior Customer Care Officer Salary - ₹3.1 Lakhs to ₹4.7 Lakhs per year
Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
HDFC Bank Senior Customer Care Officer Salary - ₹2.3 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Senior Customer Care Officer in companies similar to convergys india services in India?

Tech Mahindra Senior Customer Care Officer Salary - ₹2.8 Lakhs to ₹3.5 Lakhs per year
HCLTech Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹3.5 Lakhs per year
TCS Senior Customer Care Officer Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
Teleperformance Senior Customer Care Officer Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year
ICICI Bank Senior Customer Care Officer Salary - ₹2.1 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at convergys india services in India?

The estimated take-home salary of a Senior Customer Care Officer at convergys india services ranges between ₹18,260 per month to ₹19,950 per month in India. The take-home salary calculation is based on the average convergys india services Senior Customer Care Officer salary in India which ranges between ₹2.3 Lakhs to ₹3.0 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at convergys india services?

According to AmbitionBox, 100% of the convergys india services Senior Customer Care Officers reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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convergys india services Senior Customer Care Officer Salaries

convergys india services Senior Customer Care Officer salary in India ranges between ₹2.3 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 convergys india services latest salaries received from various employees of convergys india services.