convergys india services Senior Customer Care Officer Salaries by 9 Employees

1 - 5 years exp.

₹2.3 Lakhs - ₹3 Lakhs

Avg. annual salary

Monthly In-hand Salary

16% less than the average Senior Customer Care Officer Salary for 1 - 5 years of experience

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Last Updated: 14 Jun 2023

Companies similar to convergys india services for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 34% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 56% more
Login to view exact salary
Teleperformance Senior Customer Care Officer Salary 3 - 10 years exp. (9 salaries)	₹2.4 L/yr - ₹4 L/yr 12% more
Accenture Senior Customer Care Officer Salary 3 - 10 years exp. (7 salaries)	₹3.1 L/yr - ₹4.7 L/yr 59% more
HDFC Bank Senior Customer Care Officer Salary 9 - 13 years exp. (6 salaries)	₹2.5 L/yr - ₹5.2 L/yr 53% more
Tech Mahindra Senior Customer Care Officer Salary 2 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr 32% more
TCS Senior Customer Care Officer Salary 1 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 17% more
ICICI Bank Senior Customer Care Officer Salary 1 - 4 years exp. (5 salaries)	₹2.1 L/yr - ₹3 L/yr 2% less
WNS Senior Customer Care Officer Salary 3 - 10 years exp. (5 salaries)	₹4.2 L/yr - ₹5.5 L/yr 86% more
HCLTech Senior Customer Care Officer Salary 1 - 8 years exp. (5 salaries)	₹1.8 L/yr - ₹3.5 L/yr 11% more

Senior Customer Care Officer salary at convergys india services ranges between ₹2.3 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 9 latest salaries received from various employees of convergys india services.

Experience wise convergys india services Senior Customer Care Officer salaries

Last Updated: 14 Jun 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹4.7 L/yr
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3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹4.7 L/yr
4 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.8 L/yr
5 years (AmbitionBox Estimate)	₹1 L/yr - ₹3 L/yr

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Salary related reviews for convergys india services

2.0

Rated by 10 employees for salary & benefits

Customer Care Executive in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0

• posted on 30 Apr 2021

3.0

for Salary and Benefits

Likes

...ple are really helpful and do understand that home is also as important as work. The only issue can be the salary. There can be lot of deductions which we don't expect. And sometimes the work load get over the head.

Skill development - Excellent

+5 more

Lead Operator in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Sep 2024

2.0

for Salary and Benefits

Likes

Nothing as such except environment

Skill development - Excellent

+2 more

Dislikes

Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS

Salary - Poor

+3 more

Technical Support in Gurgaon / Gurugram

Full Time

Marketing & Communication Department

3.0

• posted on 14 Apr 2022

3.0

for Salary and Benefits

Likes

On time salary and WFH option still going on which is a big plus as the world is moving towards it.

Job security - Excellent

Dislikes

Hike is very less infact meagre hike less scope for career growth or skill developement is non existant

Skill development - Poor

+3 more

Team Lead Operations in Gurgaon / Gurugram

Operations Department

5.0

• posted on 23 Mar 2018

3.0

for Salary and Benefits

Likes

Transport was ofcourse number 1. I loved environment and culture. Policies are people friendly. I loved those 5 years i have spent with Convergys overall.

Skill development - Excellent

+4 more

Dislikes

Salary structure is not satisfactory. Take this feedback from everyone and this is true. At the end everyone works for salary.

Sales Associate in Gurgaon / Gurugram

Chat Process Department

4.0

• posted on 13 Nov 2020

3.0

for Salary and Benefits

Likes

...de for chilling when you are free or say when you have the break time from work. Company policies are good, appraisals are fair and provide fair salary for the beginners. Overall a good company I had worked for.

Skill development - Good

+2 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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convergys india services Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at convergys india services ?

The average salary of a Senior Customer Care Officer at convergys india services in India typically ranges from ₹2.3 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Senior Customer Care Officer at convergys india services earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Care Officer Salaries at convergys india services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 convergys india services employees in India.

What is the estimated take home salary of a Senior Customer Care Officer at convergys india services in India?

The estimated take-home salary of a Senior Customer Care Officer at convergys india services in India typically ranges from ₹18,260 to ₹19,950 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of convergys india services. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than convergys india services for Senior Customer Care Officer in India?

WNS	₹4.2 Lakhs to ₹5.5 Lakhs per year
Accenture	₹3.1 Lakhs to ₹4.7 Lakhs per year
Mphasis	₹2.9 Lakhs to ₹5.3 Lakhs per year
HDFC Bank	₹2.5 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation	₹1.8 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by convergys india services, depending on the role and experience level.

What is the salary of a Senior Customer Care Officer in companies similar to convergys india services in India?

The salary of a Senior Customer Care Officer at companies similar to convergys india services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹2.8 Lakhs to ₹3.5 Lakhs per year
TCS	₹2.0 Lakhs to ₹3.5 Lakhs per year
Teleperformance	₹2.4 Lakhs to ₹4.0 Lakhs per year
HCLTech	₹1.8 Lakhs to ₹3.5 Lakhs per year
ICICI Bank	₹2.1 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Officer at convergys india services in India?

The salary growth for a Senior Customer Care Officer at convergys india services depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Officer can expect the following growth trajectory at convergys india services:

Experience	Average Salary Range
1 year	₹2.5 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.3 Lakhs to ₹4.7 Lakhs per year
3 years	₹2.4 Lakhs to ₹4.7 Lakhs per year
4 years	₹2.5 Lakhs to ₹2.8 Lakhs per year

and so on.

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convergys india services Senior Customer Care Officer Salaries

convergys india services Senior Customer Care Officer salary in India ranges between ₹2.3 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 convergys india services latest salaries received from various employees of convergys india services.