HCLTech Senior Customer Care Officer Salaries by 4 Employees (Updated 2024)

3 - 6 years exp.

₹3 Lakhs - ₹3.2 Lakhs

Low Confidence

Salary of majority employees

At par with the average Senior Customer Care Officer Salary in IT Services & Consulting Companies for 3 - 6 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Care Officer Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
Customer Success, Service & Operations Senior Customer Care Officer Salary 6 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
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CSR & Social Service Senior Customer Care Officer Salary 3 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

Last Updated: 24 Mar 2023

Companies similar to HCLTech for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Care Officer Salary 1 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr At par
Tech Mahindra Senior Customer Care Officer Salary 2 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr 13% more
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Accenture Senior Customer Care Officer Salary 3 - 10 years exp. (7 salaries)	₹3.1 L/yr - ₹4.7 L/yr 36% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 34% more
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 15% more
Mercedes-Benz Research and Development India Senior Customer Care Officer Salary 10 - 12 years exp. (3 salaries)	₹2.2 L/yr - ₹3.5 L/yr 1% more

Senior Customer Care Officer salary at HCLTech ranges between ₹3 Lakhs to ₹3.2 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of HCLTech.

Experience wise HCLTech Senior Customer Care Officer salaries

Last Updated: 24 Mar 2023

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.2 L/yr
4 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.5 L/yr
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5 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3 L/yr

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Salary related reviews for HCLTech

2.9

Rated by 2 employees for salary & benefits

Senior Analyst in Noida

Full Time

IT & Information Security Department

2.0

• posted on 15 Dec 2024

1.0

for Salary and Benefits

Likes

This is all depends on your manager.

Dislikes

...g is changed every week or 2 times in a month. 3. Transport team is very bad. 4. HR said ask your questions but they guys have no answer about Appraisal or Salary increment/ promotion. 5. Appraisal is very bad like 1-5% only.

Analyst in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 03 Dec 2024

4.0

for Salary and Benefits

Likes

Work life balance is great but depends on project and the management. Great choice to Kickstart career for the recent graduate.

Dislikes

No relevance for the LPA mentioned and take-home salary. Too many cuttings and dispersion. Don't expect hike and appraisals every year. Just for name sale they release and provide perks.

Senior Analyst in Noida

Full Time

IT & Information Security Department

3.0

• posted on 28 Nov 2024

1.0

for Salary and Benefits

Likes

Job security

Dislikes

Late and very minimal appraisal. Toxic work culture.no work life balance. They always ask you to work beyond your shift with no extra pay. No motivation to work. Learning will be just in the team what u r working on

Analyst in Chennai

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 28 Nov 2024

2.0

for Salary and Benefits

Likes

You become comfortable by seeing everyone is going through the same level

Dislikes

Very toxic policy , appraisals are delayed , the salary is not salary its pocket money, the over work culture and less people in work and more people on bench and silent layoffs

Analyst in Noida

Full Time

IT & Information Security Department

2.0

• posted on 24 Nov 2024

3.0

for Salary and Benefits

Likes

It’s main headquarters is pretty good, if your first company is HCL then you need to switch in 1-2years for salary growth because appraisal is monthly performance based which means you would be getting appraisal marks on every 3 months like JFM, AMJ, JAS, OND so if your marks will always 8 or 9 out of 10 then you would be getting 10-15% hike max.

Dislikes

When anyone came with experience then they would provide good salary but same experienced employee who working with HCL would get 10%appraisal which is wrong

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What people are saying about HCLTech

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a manager

Changing domain a good idea?

I've got 5+ yrs of presales experience in Financial Services domain. Building more domain experience thru courses too. Working in latest tech - Cloud, GenAI etc. Got an offer in telecom, manufacturing - same presales role though with a decent hike. Also would be working in these techs only because this is the market now. Would changing the domain be a good idea now?

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HCLTech Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at HCLTech?

Senior Customer Care Officer salary at HCLTech in India ranges between ₹3.0 Lakhs to ₹3.2 Lakhs for experience between 3 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of HCLTech India.

Which similar companies are paying more than HCLTech to a Senior Customer Care Officer in India?

Accenture Senior Customer Care Officer Salary - ₹3.1 Lakhs to ₹4.7 Lakhs per year
Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Tech Mahindra Senior Customer Care Officer Salary - ₹2.8 Lakhs to ₹3.5 Lakhs per year
Mercedes-Benz Research and Development India Senior Customer Care Officer Salary - ₹2.2 Lakhs to ₹3.5 Lakhs per year

What is the salary of a Senior Customer Care Officer in companies similar to HCLTech in India?

TCS Senior Customer Care Officer Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at HCLTech in India?

The estimated take-home salary of a Senior Customer Care Officer at HCLTech ranges between ₹21,765 per month to ₹23,252 per month in India. The take-home salary calculation is based on the average HCLTech Senior Customer Care Officer salary in India which ranges between ₹3.0 Lakhs to ₹3.2 Lakhs per year for employees with experience between 3 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Officer at HCLTech?

According to AmbitionBox, 100% of the HCLTech Senior Customer Care Officers reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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HCLTech Senior Customer Care Officer Salaries

HCLTech Senior Customer Care Officer salary in India ranges between ₹3 Lakhs to ₹3.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 HCLTech latest salaries received from various employees of HCLTech.