WNS Senior Customer Care Officer Salaries by 5 Employees (Updated 2025)

3 - 10 years exp.

₹4.2 Lakhs - ₹5.5 Lakhs

Low Confidence

Salary of majority employees

56% more than the average Senior Customer Care Officer Salary in BPO Companies for 3 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 3 - 9 years exp. (3 salaries)	₹4.3 L/yr - ₹5.5 L/yr
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Finance & Accounting Senior Customer Care Officer Salary 5 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹6.1 L/yr

Last Updated: 26 Feb 2025

Companies similar to WNS for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Care Officer Salary 1 - 6 years exp. (6 salaries)	₹2 L/yr - ₹3.5 L/yr 37% less
HCLTech Senior Customer Care Officer Salary 1 - 8 years exp. (5 salaries)	₹1.8 L/yr - ₹3.5 L/yr 40% less
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Tech Mahindra Senior Customer Care Officer Salary 2 - 7 years exp. (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr 29% less
Accenture Senior Customer Care Officer Salary 3 - 10 years exp. (7 salaries)	₹3.1 L/yr - ₹4.7 L/yr 15% less
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 28% less
Teleperformance Senior Customer Care Officer Salary 3 - 10 years exp. (9 salaries)	₹2.4 L/yr - ₹4 L/yr 39% less
Conneqt Business Solutions Senior Customer Care Officer Salary 1 - 8 years exp. (6 salaries)	₹1.4 L/yr - ₹2.9 L/yr 52% less
iEnergizer Senior Customer Care Officer Salary 3 - 7 years exp. (5 salaries)	₹2.3 L/yr - ₹4 L/yr 37% less
Firstsource Solutions Senior Customer Care Officer Salary 1 - 8 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 33% less
IntouchCX Senior Customer Care Officer Salary 1 - 4 years exp. (4 salaries)	₹2 L/yr - ₹4.8 L/yr 28% less
HGS Senior Customer Care Officer Salary 2 - 8 years exp. (3 salaries)	₹1.7 L/yr - ₹3.2 L/yr 51% less
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Senior Customer Care Officer salary at WNS ranges between ₹4.2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 10 years. Salary estimates are based on 5 latest salaries received from various employees of WNS.

Experience wise WNS Senior Customer Care Officer salaries

Last Updated: 26 Feb 2025

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹5.5 L/yr
4 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
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5 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
6 years (AmbitionBox Estimate)	₹4.4 L/yr - ₹5.6 L/yr
7 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.5 L/yr
8 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.3 L/yr
9 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹4.5 L/yr
10 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹7.6 L/yr

View all

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Salary related reviews for WNS

Team Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jan 2025

1.0

for Salary and Benefits

Likes

Flexible schedule. Work life balance.

Job security - Excellent

+1 more

Dislikes

False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.

Salary - Bad

+4 more

Customer Support Associate in Noida

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Jan 2025

3.0

for Salary and Benefits

Likes

Salary on time and one side cab drop

Skill development - Excellent

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Promotions - Poor

Senior Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Dec 2024

1.0

for Salary and Benefits

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

3.0

• posted on 06 Nov 2024

3.0

for Salary and Benefits

Likes

*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers

Job security - Excellent

+2 more

Dislikes

... Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival

Promotions - Poor

Analyst in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 02 Sep 2024

1.0

for Salary and Benefits

Likes

The only good thing about this organization is Hybrid Model

Dislikes

Appraisals and Bonus = The company is following this practice of delaying Bonus and increments in order to retain employees. Bonus is generally delayed by 1/2 months and Increment is delayed by 5-6 months (i.e almost 2 quarters) and no one is answerable for these delays.

Salary - Bad

+6 more

see more salary related reviews

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WNS Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at WNS ?

The average salary of a Senior Customer Care Officer at WNS in India typically ranges from ₹4.2 Lakhs to ₹5.5 Lakhs per year, depending on experience (from 3 years to 10 years).

The top 10% of Senior Customer Care Officer at WNS earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹5.5 Lakhs per year. Senior Customer Care Officer Salaries at WNS can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 WNS employees in India.

What is the estimated take home salary of a Senior Customer Care Officer at WNS in India?

The estimated take-home salary of a Senior Customer Care Officer at WNS in India typically ranges from ₹36,144 to ₹37,366 per month. This is based on the average salary range of ₹4.2 Lakhs to ₹5.5 Lakhs per year for employees with experience ranging from 3 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of WNS. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Senior Customer Care Officer in companies similar to WNS in India?

The salary of a Senior Customer Care Officer at companies similar to WNS in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Accenture	₹3.1 Lakhs to ₹4.7 Lakhs per year
Concentrix Corporation	₹1.8 Lakhs to ₹6.0 Lakhs per year
IntouchCX	₹2.0 Lakhs to ₹4.8 Lakhs per year
Tech Mahindra	₹2.8 Lakhs to ₹3.5 Lakhs per year
Firstsource Solutions	₹3.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Officer at WNS in India?

The salary growth for a Senior Customer Care Officer at WNS depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Officer can expect the following growth trajectory at WNS:

Experience	Average Salary Range
3 years	₹2.2 Lakhs to ₹5.5 Lakhs per year
4 years	₹4.7 Lakhs to ₹6.0 Lakhs per year
5 years	₹4.3 Lakhs to ₹5.5 Lakhs per year
6 years	₹4.4 Lakhs to ₹5.6 Lakhs per year

and so on.

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WNS Senior Customer Care Officer Salaries

WNS Senior Customer Care Officer salary in India ranges between ₹4.2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 WNS latest salaries received from various employees of WNS.