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Bpo Convergence

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3.5

based on 650 Reviews

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Noida
Customer Success, Service & Operations

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Bpo Convergence Customer Success, Service & Operations Department Salaries in Noida

based on 80 latest salaries
Designation Avg Annual Salary Open Jobs

Team Lead

1 - 6 years exp. · Noida (14 salaries)
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₹2.8 L/yr - ₹4.5 L/yr

Team Lead Operations

2 - 7 years exp. · Noida (6 salaries)
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₹1.5 L/yr - ₹3.7 L/yr

Customer Care Executive

0 - 2 years exp. · Noida (5 salaries)
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₹1 L/yr - ₹2.1 L/yr

1 job opening

Customer Support Executive

0 - 1 year exp. · Noida (4 salaries)
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₹1.1 L/yr - ₹2.4 L/yr

2 job openings
Starting your career? Discover Bpo Convergence fresher salaries in India

Operations Manager

9 - 13 years exp. · Noida (4 salaries)
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₹8.5 L/yr - ₹10 L/yr

Customer Service Executive

0 - 1 year exp. · Noida (4 salaries)
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₹1.9 L/yr - ₹2.5 L/yr

Chat Support Executive

1 - 2 years exp. · Noida (3 salaries)
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₹2 L/yr - ₹2.2 L/yr

Cce Executive

Fresher · Noida (3 salaries)
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₹1.4 L/yr - ₹2.4 L/yr

Customer Service Advisor

0 - 1 year exp. · Noida (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

India Operations Manager

10 years exp. · Noida (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Assistant Manager Operations

8 - 9 years exp. · Noida (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Team Leader Quality

5 - 6 years exp. · Noida (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.8 L/yr

Customer Support Associate

0 - 2 years exp. · Noida (AmbitionBox Estimate)
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₹2 L/yr - ₹2.9 L/yr

Team Leader Customer Service

4 - 5 years exp. · Noida (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Deputy Manager Grade 2

15 - 16 years exp. · Noida (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Agent Advisor

0 - 2 years exp. · Noida (AmbitionBox Estimate)
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₹1.9 L/yr - ₹1.9 L/yr

SME

8 years exp. · Noida (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

Assistant Manager Process Excellence

5 years exp. · Noida (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Backend Associate

3 years exp. · Noida (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Deputy General Manager

13 years exp. · Noida (AmbitionBox Estimate)
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₹10.8 L/yr - ₹13.8 L/yr

Last Updated: 31 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for Bpo Convergence

2.6

Rated by 51 employees for salary & benefits

Team Lead in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 May 2023
1.0
 for  Salary and Benefits

Likes

...re to like, pathetic work culture, I will not recommend to anyone to join there. They even not release salary on time. There is no any app for calculate CL SL PL, Even manager don't know how many pending leaves are there on employee bucket. Everything is manual. No attendance system for employee.

read more

Dislikes

Pathetic work culture No management IT team is very bad No proper support for Employee Everything is manual like attendance marking No any application to check CL SL PL falling on employee bucket Nothing is there which we can call good... BPO CONVERGENCE equal to WORST

read more
  • Salary - Bad
    • +6 more

Customer Support Associate in Noida

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 22 Apr 2023
4.0
 for  Salary and Benefits

Likes

Infrastructure and environment of the company is too good. You can express your point of view in front of them hassle free.

read more
  • Salary - Good
    • +3 more

Dislikes

Management is not good they don't increase salary either you are working from 2 year or from 2 months.

read more

Quality Analyst in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 20 Sep 2023
1.0
 for  Salary and Benefits

Likes

Nothing here to like 😐

Dislikes

...OC. I had been working there for 2 years. The support staff is playing politics. Poor management and less salary. Working as a slave was quite difficult for me. Please don't work here. You can try another company but not Bpoc.

read more
  • Salary - Bad
    • +6 more

Team Lead in Noida

Customer Success, Service & Operations Department

4.0
  •  posted on 27 Jun 2020
2.0
 for  Salary and Benefits

Likes

... really said when we got fired or not getting any wages from this company .....in terms of learning it's excellent but when we talk about wages and salary benefits..they will not support u they are totally depend on clients..but hope we will rejoin this company as we got work from.client side....but in covid-19 like situations they are not supportive

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  • Skill development - Excellent
    • +2 more

Dislikes

They are not supportive in covid-19 like situations...they just say process is ramdown...please sign fnf...

  • Salary - Poor
    • +1 more

Customer Care Executive in Noida

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Mar 2022
2.0
 for  Salary and Benefits

Likes

the job was nice to work good culture policies are as usual and management is sort of good and manageable.

  • Skill development - Good
    • +4 more

Dislikes

bit lesser salary, u can get promoted within 3 months , u can learn other things environmnt was kind of ok

read more
  • Salary - Poor
see more salary related reviews

Bpo Convergence interview questions by designations

Customer Care Executive (9)Customer Service Executive (6)Cce Executive (4)Telecaller (3)
View all 49 interview experiences

Know more about Bpo Convergence Noida

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Bpo Convergence Salary FAQs

How much does Bpo Convergence pay per year?
The average Bpo Convergence salary ranges from approximately ₹1 Lakh to ₹1.5 Lakh per year for a BPO Associate and ₹5.8 Lakhs to ₹10 Lakhs per year for a Operations Manager. Salary estimates are based on 80 Bpo Convergence salaries received from various employees of Bpo Convergence. Bpo Convergence employees rate the overall salary and benefits package 2.6/5 stars.
What is the highest salary in Bpo Convergence?
The highest-paying job at Bpo Convergence is a Operations Manager with a salary of ₹5.8 Lakhs to ₹10 Lakhs per year. The top 10% of employees earn more than ₹4.20 lakhs per year. The top 1% earn more than a whopping ₹11.56 lakhs per year.
What is the minimum salary in Bpo Convergence?
Minimum salary at Bpo Convergence depends on the role you are applying for. For Telecaller the minimum salary is ₹0.6 Lakh to ₹3 Lakhs per year, and for Cce Executive the minimum salary is ₹1.1 Lakh to ₹2.9 Lakhs per year and so on.
What is the salary package for freshers in Bpo Convergence?
The average salary at Bpo Convergence for freshers varies from ₹0.8 Lakh to ₹1.6 Lakh per year for Advisor and ₹1 Lakh to ₹3.2 Lakhs per year for Customer Support Executive.
What is the notice period at Bpo Convergence in Customer Success, Service & Operations Department in Noida?
According to AmbitionBox, 61% of the Bpo Convergence employees in Customer Success, Service & Operations Department in Noida reported a notice period of 15 days or less, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 51 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Bpo Convergence , Noida is INRunlock blur . Salary estimates are based on 80 Bpo Convergence latest salaries received from various employees of Bpo Convergence.

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