Bpo Convergence Customer Success, Service & Operations Department Salaries in Durgapur

Likes

Due to cost cutting you get promotions here.

Dislikes

The entire system seems to operate on favoritism, where those who indulge in flattery get ahead, while hardworking individuals receive no guidance, only pressure and mistreatment. Even in cases of serious illness—whether personal or within their family—there is no compassion or support from the management. Also there should be a feedback call policy from bottom to higher management.

Likes

Nothing

Dislikes

Worst company ever seen, senior always treat you like a animal, salary to less, never increment only work pressure increases, office environment is very pathetic, they gives the salary 7700 for all executive freshers and experienced doesn't matter for them

Likes

It is a worst company

Dislikes

If your resigning the company they will not give the experience letter and they will hold salary. The team leadere are too bad, they will deduct the amount for headset and access card but they will not give if we asks also they will not respond

Likes

One of the worst company ever and no job security ever, only salary is available and did not ask for any incentives and they did gave any experience letter or acceptance mail after releaving from the company. They blocked my I'd while on my notice period of time and it's my issue

Dislikes

Before joining company gives wrong commitment about the salary and incentives, but they only salary not properly. The client " Ashfaaq " Is one of the worst client ever and used to block I'ds of agent without any reason and blocks all of the agents in the floor without any reason. That's why I hate this company

Likes

I like the environment and floor decorum of bpo office.

Dislikes

I dislike the the way HR team and Manager not bother about agents security, no increment in salary, no proper response from HR team on pay slips and after reliving no relieving letter were given after resign acceptence, delay in FNF amount and Experience letter which was a worst experience.