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B2x Service Solutions

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3.7

based on 196 Reviews

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B2x Service Solutions Customer Care Officer salaries in India

Annual salary range
1 - 4 years exp.
₹1.5 Lakh - ₹3.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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At par with the average Customer Care Officer Salary in BPO Companies for 1 - 4 years of experience

Interested in this particular role?

Last Updated: 15 Mar 2023

Companies similar to B2x Service Solutions for Customer Care Officer

Company name Avg Annual Salary Open Jobs
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Concentrix Corporation Customer Care Officer Salary

0 - 6 years exp. (27 salaries)
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₹1.1 L/yr - ₹3.5 L/yr

arrow icon 6% less
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Teleperformance Customer Care Officer Salary

0 - 5 years exp. (13 salaries)
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₹1.3 L/yr - ₹4.3 L/yr

arrow icon 4% more
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IntouchCX Customer Care Officer Salary

0 - 5 years exp. (3 salaries)
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₹1.2 L/yr - ₹3.1 L/yr

At par
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Dhani Loans and Services Customer Care Officer Salary

0 - 5 years exp. (183 salaries)
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₹1.6 L/yr - ₹3.6 L/yr

arrow icon 13% more
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Sammaan Capital Limited Customer Care Officer Salary

0 - 4 years exp. (124 salaries)
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₹1.8 L/yr - ₹3.1 L/yr

arrow icon 4% more
Customer Care Officer salary at B2x Service Solutions ranges between ₹1.5 Lakh to ₹3.2 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 4 latest salaries received from various employees of B2x Service Solutions.

Latest annual salaries shared by B2x Service Solutions Customer Care Officer

1y ago
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2 years exp.
1y ago
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2 years exp.
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1 year exp.

Experience wise B2x Service Solutions Customer Care Officer salaries

Last Updated: 15 Mar 2023

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.4 L/yr - ₹1.7 L/yr
2 years (AmbitionBox Estimate)

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₹2.1 L/yr - ₹2.7 L/yr
4 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr

Similar Designation salaries in B2x Service Solutions

Customer Care Executive Salary
(5 salaries)
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₹1.8 L/yr - ₹3.6 L/yr
Customer Service Manager Salary
(3 salaries)
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₹8.5 L/yr - ₹9 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr
Customer Service Executive Salary
(4 salaries)
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₹1.89 L/yr - ₹2.8 L/yr
Service Engineer Salary
(34 salaries)
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₹2.2 L/yr - ₹3.3 L/yr
Sales Manager Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
Branch Manager Salary
(3 salaries)
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₹3 L/yr - ₹6.9 L/yr
Deputy Manager Salary
(4 salaries)
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₹6 L/yr - ₹6.9 L/yr
Team Lead Salary
(10 salaries)
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₹1.9 L/yr - ₹4 L/yr
Technical Support Engineer Salary
(11 salaries)
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₹2.1 L/yr - ₹3.5 L/yr

Salary related reviews for B2x Service Solutions

4.3

Rated by 2 employees for salary & benefits

Service Engineer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Jul 2024
2.0
 for  Salary and Benefits

Likes

Opportunity to constantly learn and grow in supportive environment.

  • Skill development - Good

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

read more
  • Salary - Poor
    • +4 more

Technical Field Engineer in Mumbai

Vodafone project Department

3.0
  •  posted on 09 Oct 2020
1.0
 for  Salary and Benefits

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

  • Skill development - Good

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

read more
  • Salary - Bad
    • +5 more

Senior Accounts Executive in Mumbai

Finance & Accounting Department

5.0
  •  posted on 25 Aug 2018
5.0
 for  Salary and Benefits

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

read more

Customer Care Executive in Thane

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Mar 2023
1.0
 for  Salary and Benefits

Likes

The staff at small level are the only one taking care os others

  • Skill development - Excellent

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

read more
  • Salary - Bad
    • +5 more

Stock Executive in Mumbai Suburban

Full Time

 · 

Stock Management Department

4.0
  •  posted on 02 May 2022
3.0
 for  Salary and Benefits

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

read more
  • Skill development - Good
    • +2 more

Dislikes

They gives increment on tha basis of you performance.

see more salary related reviews

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Salary Discussions, Hike & Promotions
2w
a system engineer
Just had to share this, I got a 100% hike!
I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.
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B2x Service Solutions Customer Care Officer Salary FAQs

What is the salary of Customer Care Officer at B2x Service Solutions ?
The average salary of a Customer Care Officer at B2x Service Solutions in India typically ranges from ₹1.5 Lakhs to ₹3.2 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Customer Care Officer at B2x Service Solutions earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.2 Lakhs per year. Customer Care Officer Salaries at B2x Service Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 B2x Service Solutions employees in India.
What is the estimated take home salary of a Customer Care Officer at B2x Service Solutions in India?
The estimated take-home salary of a Customer Care Officer at B2x Service Solutions in India typically ranges from ₹16,314 to ₹17,995 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹3.2 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of B2x Service Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than B2x Service Solutions for Customer Care Officer in India?
Dhani Loans and Services ₹1.6 Lakhs to ₹3.6 Lakhs per year
Teleperformance ₹1.3 Lakhs to ₹4.3 Lakhs per year
Sammaan Capital Limited ₹1.8 Lakhs to ₹3.1 Lakhs per year
IntouchCX ₹1.2 Lakhs to ₹3.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by B2x Service Solutions, depending on the role and experience level.
What is the salary of a Customer Care Officer in companies similar to B2x Service Solutions in India?
The salary of a Customer Care Officer at companies similar to B2x Service Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation ₹1.1 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Officer at B2x Service Solutions in India?
The salary growth for a Customer Care Officer at B2x Service Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Care Officer can expect the following growth trajectory at B2x Service Solutions:

Experience Average Salary Range
1 year ₹1.4 Lakhs to ₹1.7 Lakhs per year
2 years ₹2.1 Lakhs to ₹2.7 Lakhs per year
4 years ₹2.9 Lakhs to ₹3.7 Lakhs per year
and so on.

Tell us how to improve this page.

B2x Service Solutions Customer Care Officer salary in India ranges between ₹1.5 Lakh to ₹3.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 B2x Service Solutions latest salaries received from various employees of B2x Service Solutions.