Axis Bank Senior Customer Service Officer Salaries by 20+ Employees

3 - 9 years exp.

₹3 Lakhs - ₹6 Lakhs

Avg. annual salary

Monthly In-hand Salary

44% more than the average Senior Customer Service Officer Salary in Banking Companies for 3 - 9 years of experience

Interested in this particular role?

Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Officer Salary 3 - 9 years exp. (11 salaries)	₹3 L/yr - ₹5.9 L/yr
Customer Success, Service & Operations Senior Customer Service Officer Salary 3 - 9 years exp. (8 salaries)	₹3.3 L/yr - ₹6 L/yr
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Finance & Accounting Senior Customer Service Officer Salary 7 years exp. (AmbitionBox Estimate)	₹4.4 L/yr - ₹5 L/yr

Last Updated: 9 Oct 2024

Companies similar to Axis Bank for Senior Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Service Officer Salary 0 - 6 years exp. (167 salaries)	₹1.6 L/yr - ₹4 L/yr 38% less
AU Small Finance Bank Senior Customer Service Officer Salary 1 - 5 years exp. (12 salaries)	₹1.6 L/yr - ₹4.5 L/yr 39% less
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IDFC FIRST Bank Senior Customer Service Officer Salary 3 - 6 years exp. (9 salaries)	₹2.6 L/yr - ₹4.1 L/yr 22% less
Kotak Mahindra Bank Senior Customer Service Officer Salary 2 - 6 years exp. (6 salaries)	₹3.1 L/yr - ₹5 L/yr 10% less
HDFC Bank Senior Customer Service Officer Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 43% less
IndusInd Bank Senior Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	₹2.8 L/yr - ₹5.2 L/yr 7% less
Standard Chartered Senior Customer Service Officer Salary 3 - 5 years exp. (3 salaries)	₹2 L/yr - ₹4 L/yr 26% less

Senior Customer Service Officer salary at Axis Bank ranges between ₹3 Lakhs to ₹6 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 23 latest salaries received from various employees of Axis Bank.

Latest annual salaries shared by Axis Bank Senior Customer Service Officer

3mo ago

₹5 Lakhs

7 years exp.

9mo ago

₹4.5 Lakhs

9 years exp.

1y ago

₹4.5 Lakhs

8 years exp.

1y ago

₹3.3 Lakhs

6 years exp.

1y ago

₹5.5 Lakhs

5 years exp.

1y ago

9 years exp.

1y ago

8 years exp.

1y ago

6 years exp.

1y ago

3 years exp.

1y ago

3 years exp.

Experience wise Axis Bank Senior Customer Service Officer salaries

Last Updated: 9 Oct 2024

Experience	Avg Annual Salary
3 years (3 salaries)	₹3 L/yr - ₹7.8 L/yr
4 years (4 salaries)	₹3 L/yr - ₹5.9 L/yr
Login to view exact salary
5 years (5 salaries)	₹3.3 L/yr - ₹5.5 L/yr
6 years (4 salaries)	₹3.3 L/yr - ₹6 L/yr
7 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6 L/yr
8 years (3 salaries)	₹4.5 L/yr - ₹5.1 L/yr
9 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.1 L/yr

View all

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Senior Associate Salary

(19 salaries)

₹1.85 L/yr - ₹4.85 L/yr

Customer Service Representative Salary

(12 salaries)

₹1.9 L/yr - ₹4 L/yr

Senior Process Associate Salary

(4 salaries)

₹2.2 L/yr - ₹4.5 L/yr

Service Engineer Salary

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₹4.5 L/yr - ₹12.78 L/yr

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₹2 L/yr - ₹3 L/yr

Salary related reviews for Axis Bank

4.0

Rated by 3 employees for salary & benefits

Deputy Manager in Bangalore / Bengaluru (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jan 2025

3.0

for Salary and Benefits

Likes

Skill development compared to other bank axis provide good learnings

Job security - Good

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work satisfaction - Poor

+2 more

Deputy Manager in Lucknow

Full Time

Legal & Regulatory Department

2.0

• posted on 11 Dec 2024

1.0

for Salary and Benefits

Likes

The team is good and if you want to learn on your own

Job security - Excellent

Dislikes

Location placement is not good Culture is not good as well Salary is the worst as compared to other national banks Overall learning is not that great No training facilities

Salary - Bad

+3 more

Deputy Manager in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 21 Nov 2024

5.0

for Salary and Benefits

Likes

Salary on time. Descent salary package they provide compare to other companies.

Salary - Excellent

Dislikes

No work life balance. Unlimited pressure on tpp products. Huge mental pressure. Worst work culture. Huge partiality within employees. No team work.

Work satisfaction - Poor

+2 more

Deputy Manager in Noida

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 02 Nov 2024

2.0

for Salary and Benefits

Likes

Job certainty, less pressure of work as compared to other bank.

Job security - Good

Dislikes

Out dated Process of work, no training for new joiners, less salary package as compared to other company, lack of communication before application of new process, no leave encashment

Salary - Poor

+3 more

Sales Officer in Kollam (working remotely)

Full Time

Sales & Business Development Department

1.0

• posted on 08 Oct 2024

1.0

for Salary and Benefits

Likes

I'm very disappointed with my experience at Axis Bank. The work culture feels overly pressurized, and I find the numerous account charges frustrating. It seems like there are fees for every little thing, which adds to my dissatisfaction. Overall, I do not appreciate the environment or the practices at Axis Bank.

Dislikes

... to such pressure, especially during peak login times. I hate this bank forever. I’ve been facing significant financial strain due to my salary being consistently low at 7,000 to 8,000 for the past 10 months. The bank has deducted amounts for parental insurance without proper communication, and this has caused me a lot of hardship.

Salary - Bad

+6 more

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Axis Bank Senior Customer Service Officer Salary FAQs

What is the salary of Senior Customer Service Officer at Axis Bank ?

The average salary of a Senior Customer Service Officer at Axis Bank in India typically ranges from ₹3.0 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 3 years to 9 years).

The top 10% of Senior Customer Service Officer at Axis Bank earn more than ₹5.9 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Senior Customer Service Officer Salaries at Axis Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Axis Bank employees in India.

What is the estimated take home salary of a Senior Customer Service Officer at Axis Bank in India?

The estimated take-home salary of a Senior Customer Service Officer at Axis Bank in India typically ranges from ₹33,662 to ₹34,922 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 3 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Axis Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Senior Customer Service Officer in companies similar to Axis Bank in India?

The salary of a Senior Customer Service Officer at companies similar to Axis Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

IndusInd Bank	₹2.8 Lakhs to ₹5.2 Lakhs per year
Kotak Mahindra Bank	₹3.1 Lakhs to ₹5.0 Lakhs per year
IDFC FIRST Bank	₹2.6 Lakhs to ₹4.1 Lakhs per year
Standard Chartered	₹2.0 Lakhs to ₹4.0 Lakhs per year
ICICI Bank	₹1.6 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Officer at Axis Bank in India?

The salary growth for a Senior Customer Service Officer at Axis Bank depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Officer can expect the following growth trajectory at Axis Bank:

Experience	Average Salary Range
3 years	₹3.0 Lakhs to ₹7.8 Lakhs per year
4 years	₹3.0 Lakhs to ₹5.9 Lakhs per year
5 years	₹3.3 Lakhs to ₹5.5 Lakhs per year
6 years	₹3.3 Lakhs to ₹6.0 Lakhs per year

and so on.

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Axis Bank Senior Customer Service Officer Salaries

Axis Bank Senior Customer Service Officer salary in India ranges between ₹3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 23 Axis Bank latest salaries received from various employees of Axis Bank.