AU Small Finance Bank Senior Customer Service Officer salaries in India

Likes

Bank reputation was good, also policy good. I appreciate for banking hours was (branch closing) 07:30pm. For family, friend or personal time' space.

Dislikes

But existing employee (good experience) salary according to new joining employee was very low. And staff shorting or leave applying so far. At the time my 28+ pl or 3 sick leave not used. Incase leave system not.

Likes

Inside you slab list gift voucher Deepavali Pongal sweet gift working colleagues

Dislikes

There is no promotion low salary this is the main thing we need ESI got not distributing for employee this is main thing HR only with the reason

Likes

Being a small finance bank, it gives prompt response to customer since daily walk in to the main branch in Bangalore is 3-4 customers (at the max)

Dislikes

...have any say before sales department. They ask to come to work even on holidays. Line Manager has all the power to hold fixed salary. He may choose to hold upon achieving monthly targets. Over all, not at all recommended for work.

Likes

They give complete ownership of thing which is challenging at times and helps one grow fast

Dislikes

...lease appraisals very very late and you can’t expect decent hike or promotion. There is so standardisation of role and salary/ grade it’s pathetic. And attrition is sky rocketing here

Likes

Good working experience.

Dislikes

salary is very low. Work load is very much. Bank have to provide petrol allowance to the sales executive. On every 4th saturday and sunday their is working day. Employee promotion chances is very low in the bank.