IDFC FIRST Bank Senior Customer Service Officer Salaries by 9 Employees (Updated 2025)

3 - 6 years exp.

₹2.6 Lakhs - ₹4.1 Lakhs

Low Confidence

Salary of majority employees

13% more than the average Senior Customer Service Officer Salary in Banking Companies for 3 - 6 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Officer Salary 3 - 4 years exp. (3 salaries)	₹2.6 L/yr - ₹4 L/yr
Customer Success, Service & Operations Senior Customer Service Officer Salary 4 - 6 years exp. (3 salaries)	₹3.1 L/yr - ₹4.1 L/yr
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Engineering - Software & QA Senior Customer Service Officer Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹3.7 L/yr

Last Updated: 5 Nov 2024

Companies similar to IDFC FIRST Bank for Senior Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Service Officer Salary 1 - 5 years exp. (5 salaries)	₹2 L/yr - ₹3 L/yr 27% less
ICICI Bank Senior Customer Service Officer Salary 0 - 6 years exp. (176 salaries)	₹1.6 L/yr - ₹4 L/yr 21% less
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Axis Bank Senior Customer Service Officer Salary 3 - 9 years exp. (23 salaries)	₹3 L/yr - ₹6 L/yr 28% more
Kotak Mahindra Bank Senior Customer Service Officer Salary 2 - 6 years exp. (6 salaries)	₹3.1 L/yr - ₹5 L/yr 15% more
IndusInd Bank Senior Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	₹2.8 L/yr - ₹5.2 L/yr 19% more
Utkarsh Small Finance Bank Senior Customer Service Officer Salary 1 - 6 years exp. (74 salaries)	₹1.7 L/yr - ₹3.3 L/yr 27% less

Senior Customer Service Officer salary at IDFC FIRST Bank ranges between ₹2.6 Lakhs to ₹4.1 Lakhs per year for employees with experience between 3 years to 6 years. Salary estimates are based on 9 latest salaries received from various employees of IDFC FIRST Bank.

Experience wise IDFC FIRST Bank Senior Customer Service Officer salaries

Last Updated: 5 Nov 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
4 years (4 salaries)	₹2.6 L/yr - ₹4 L/yr
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5 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.1 L/yr

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Senior Process Associate Salary

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₹3.7 L/yr - ₹5.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹17.1 L/yr - ₹21.8 L/yr

Customer Support Associate Salary

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₹2.5 L/yr - ₹4 L/yr

Salary related reviews for IDFC FIRST Bank

Sales Executive in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 04 Jun 2024

5.0

for Salary and Benefits

Likes

...by IDFC is top-notch and they prioritize developing our customer service skills. The pay and incentives are also motivating.

Salary - Excellent

+6 more

Dislikes

No dislikes as such

Senior Officer in Mumbai

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 15 May 2024

5.0

for Salary and Benefits

Likes

The compensation and benefits package here is very competitive. In addition to the attractive salary, we get great health insurance coverage, a generous retirement plan, and lots of paid time off. They really take care of their employees financially, which reduces money stress and allows us to focus on our work.

Salary - Excellent

+6 more

Dislikes

No dislikes as such.

Branch Manager in Surat

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 21 Nov 2023

5.0

for Salary and Benefits

Likes

Benefits on loans are good. Salary and package is good

Salary - Excellent

+1 more

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Skill development - Bad

+4 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 13 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing I just only like that they give you the off but in that off they cut the salary also what is the job is this??? So it means I don't like this job, they don't hire you permanently because of if you don't give the targeted thing they will don't give you the salary and they expect ki hum inko itna Business karke de ki jitna Inka bhai karke dede

Dislikes

I don't like to work in this company as employee and already working in this bank as I am very disappointed in this company by seniors saloni bhalla territory manager of sepl and pradeep saluja state head of sepl. I feel discrimination in this company by the seniors and the other staff I am also like them I wanted to fall so I can work at there but I really didn't felt about that.

Salary - Bad

+5 more

Deputy Manager in Navi Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 28 Aug 2023

4.0

for Salary and Benefits

Likes

Salary and perks

Salary - Good

+1 more

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.

Skill development - Bad

+4 more

see more salary related reviews

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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IDFC FIRST Bank Senior Customer Service Officer Salary FAQs

What is the salary of Senior Customer Service Officer at IDFC FIRST Bank?

Senior Customer Service Officer salary at IDFC FIRST Bank in India ranges between ₹2.6 Lakhs to ₹4.1 Lakhs for experience between 3 years to 6 years. According to our estimates it is 13% more than the average Senior Customer Service Officer Salary in India. Salary estimates are based on 9 latest salaries received from various employees of IDFC FIRST Bank India.

How does the salary of a Senior Customer Service Officer at IDFC FIRST Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Service Officer at IDFC FIRST Bank is 13% more than the average salary of a Senior Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than IDFC FIRST Bank to a Senior Customer Service Officer in India?

Axis Bank Senior Customer Service Officer Salary - ₹3.0 Lakhs to ₹6.0 Lakhs per year
IndusInd Bank Senior Customer Service Officer Salary - ₹2.8 Lakhs to ₹5.2 Lakhs per year
Kotak Mahindra Bank Senior Customer Service Officer Salary - ₹3.1 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Service Officer in companies similar to IDFC FIRST Bank in India?

ICICI Bank Senior Customer Service Officer Salary - ₹1.6 Lakhs to ₹4.0 Lakhs per year
HDFC Bank Senior Customer Service Officer Salary - ₹2.0 Lakhs to ₹3.0 Lakhs per year
Utkarsh Small Finance Bank Senior Customer Service Officer Salary - ₹1.7 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Officer at IDFC FIRST Bank in India?

The estimated take-home salary of a Senior Customer Service Officer at IDFC FIRST Bank ranges between ₹25,775 per month to ₹27,202 per month in India. The take-home salary calculation is based on the average IDFC FIRST Bank Senior Customer Service Officer salary in India which ranges between ₹2.6 Lakhs to ₹4.1 Lakhs per year for employees with experience between 3 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Officer at IDFC FIRST Bank?

According to AmbitionBox, 50% of the IDFC FIRST Bank Senior Customer Service Officers reported a notice period of 15 days or less, 50% reported a notice period of 2 Months.This is based on 4 responses on AmbitionBox in last 2 years.

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IDFC FIRST Bank Senior Customer Service Officer Salaries

IDFC FIRST Bank Senior Customer Service Officer salary in India ranges between ₹2.6 Lakhs to ₹4.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 IDFC FIRST Bank latest salaries received from various employees of IDFC FIRST Bank.