American Express Senior Customer Support Associate Salaries by 6 Employees (Updated 2025)

1 - 8 years exp.

₹2.1 Lakhs - ₹5.9 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

14% more than the average Senior Customer Support Associate Salary in Financial Services Companies for 1 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Associate Salary 1 - 5 years exp. (4 salaries)	₹2.1 L/yr - ₹4.8 L/yr
Login to view exact salary
Sales & Business Development Senior Customer Support Associate Salary 7 - 8 years exp. (AmbitionBox Estimate)	₹5 L/yr - ₹5.9 L/yr

Last Updated: 5 Apr 2025

Companies similar to American Express for Senior Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Customer Support Associate Salary 1 - 6 years exp. (406 salaries)	₹1.6 L/yr - ₹6 L/yr 16% less
Firstsource Solutions Senior Customer Support Associate Salary 1 - 5 years exp. (167 salaries)	₹1.3 L/yr - ₹6.1 L/yr 28% less
Login to view exact salary
Teleperformance Senior Customer Support Associate Salary 0 - 5 years exp. (123 salaries)	₹1.4 L/yr - ₹4.8 L/yr 22% less
Google Operations Center Senior Customer Support Associate Salary 2 - 8 years exp. (92 salaries)	₹4 L/yr - ₹9.5 L/yr 55% more
Concentrix Corporation Senior Customer Support Associate Salary 1 - 6 years exp. (71 salaries)	₹2.2 L/yr - ₹5.3 L/yr 23% less

Senior Customer Support Associate salary at American Express ranges between ₹2.1 Lakhs to ₹5.9 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 6 latest salaries received from various employees of American Express.

Experience wise American Express Senior Customer Support Associate salaries

Last Updated: 5 Apr 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
2 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr
5 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
6 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.8 L/yr
7 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
8 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr

View all

Similar Designation salaries in American Express

Customer Support Associate Salary

(11 salaries)

₹3 L/yr - ₹10 L/yr

Customer Service Associate Salary

(52 salaries)

₹3 L/yr - ₹9 L/yr

Senior Customer Service Executive Salary

(99 salaries)

₹3.6 L/yr - ₹10 L/yr

Senior Process Associate Salary

(10 salaries)

₹4.8 L/yr - ₹7.5 L/yr

Customer Support Executive Salary

(18 salaries)

₹4.2 L/yr - ₹8.5 L/yr

Senior Associate Salary

(129 salaries)

₹12.2 L/yr - ₹23.01 L/yr

Process Associate Salary

(11 salaries)

₹4.8 L/yr - ₹9.3 L/yr

Customer Care Executive Salary

(63 salaries)

₹3.05 L/yr - ₹8 L/yr

Customer Service Executive Salary

(91 salaries)

₹4 L/yr - ₹9.5 L/yr

Customer Service Representative Salary

(19 salaries)

₹2.5 L/yr - ₹8.6 L/yr

Salary related reviews for American Express

4.7

Rated by 2 employees for salary & benefits

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Deputy Manager in Mumbai

Full Time

Sales & Business Development Department

4.0

• posted on 06 Dec 2024

4.0

for Salary and Benefits

Likes

Salary on time and on 25th of every month, good incentives structure

Salary - Good

+2 more

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 06 Nov 2023

5.0

for Salary and Benefits

Likes

Salary is good in comparison to other companies

Salary - Excellent

+1 more

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.

Job security - Bad

+4 more

Team Lead in Gurgaon / Gurugram

Full Time

Production, Manufacturing & Engineering Department

3.0

• posted on 28 Jun 2022

4.0

for Salary and Benefits

Likes

Work from Home as of now, Salary above average.

Salary - Good

+1 more

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Skill development - Bad

+1 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about American Express

View All

an assistant product manager

Salary negotiation

What is the apprx salary bracket for band 30, associate - digital product management at Amex? my current is 12.88 and going to be 14.1 in April in my current organisation. what should i expect? and how much can i negotiate.

Got a question about American Express?

Ask anonymously on communities.

American Express Senior Customer Support Associate Salary FAQs

What is the salary of Senior Customer Support Associate at American Express ?

The average salary of a Senior Customer Support Associate at American Express in India typically ranges from ₹2.1 Lakhs to ₹5.9 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Senior Customer Support Associate at American Express earn more than ₹5.8 Lakhs per year, and the top 1% earn over ₹5.9 Lakhs per year. Senior Customer Support Associate Salaries at American Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 American Express employees in India.

What is the estimated take home salary of a Senior Customer Support Associate at American Express in India?

The estimated take-home salary of a Senior Customer Support Associate at American Express in India typically ranges from ₹33,561 to ₹34,822 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹5.9 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of American Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than American Express for Senior Customer Support Associate in India?

Google Operations Center

₹4.0 Lakhs to ₹9.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by American Express, depending on the role and experience level.

What is the salary of a Senior Customer Support Associate in companies similar to American Express in India?

The salary of a Senior Customer Support Associate at companies similar to American Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.6 Lakhs to ₹6.0 Lakhs per year
Teleperformance	₹1.4 Lakhs to ₹4.8 Lakhs per year
Concentrix Corporation	₹2.2 Lakhs to ₹5.3 Lakhs per year
Firstsource Solutions	₹1.3 Lakhs to ₹6.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Associate at American Express in India?

The salary growth for a Senior Customer Support Associate at American Express depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Associate can expect the following growth trajectory at American Express:

Experience	Average Salary Range
1 year	₹3.0 Lakhs to ₹3.8 Lakhs per year
2 years	₹3.3 Lakhs to ₹4.2 Lakhs per year
3 years	₹3.6 Lakhs to ₹4.6 Lakhs per year
4 years	₹3.9 Lakhs to ₹5.0 Lakhs per year

and so on.

Tell us how to improve this page.

American Express Senior Customer Support Associate Salaries by Location

Home >
Salaries >
American Express Salaries >
American Express Senior Customer Support Associate Salaries

American Express Senior Customer Support Associate salary in India ranges between ₹2.1 Lakhs to ₹5.9 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 American Express latest salaries received from various employees of American Express.