Air India Senior Customer Service Associate salaries in India

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Likes

Here my work is flight handling good to be in this platform during this covid-19

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

Likes

Very corrupt company no body works there who are on the middle level of the company, they behaive as a govt.employee who have job security but no willing to work

Dislikes

1.Low salary, 2. Long working hrs.(10hrs), 3. No growth,4. Biased behaviour.

Likes

In air india and the airport there are so much security i m working there because i feel, i m safe there

Dislikes

Staff are not with salary because there we have to do work without break and in the night shift we have to do work 11hrs without break thats not good

Likes

Okay Salary. Employee Travel policy. Immediate coworkers. Learning opportunities.

Dislikes

5 days in office policy. Poor work culture in many teams. Too much politicking happening between the Gurgaon / Kochi teams. Incompetent upper management when it comes to employee morale. Beyond useless HR. No proper roadmaps for product development, way too many things are driven based on the day to day whim of the CTO.