Y-Axis Overseas Careers Consulting Department Mumbai Reviews

Employer’s Response

Dear Colleague, Thank you for your feedback. We offer to all our colleagues a great opportunity at learning, meaningful work, earnings, growth and stability. We ensure we pay out salaries on time and have never ever defaulted on salaries even in the most unprecedented of times. Providing that financial certainty and security is important to us. We wanted to especially address the dissatisfaction you feel about politics undermining performance. Our performance metrics are clear and transparent. The technology we use has been an enabler of that transparency and defined metrics. As you are aware, right from assignment of prospects/leads, to the activity - calls, tasks and results are all managed through a seamless tech driven process with little or no scope for human intervention and bias. Training and ongoing support is continuously provided to all. Our rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for politics then to play a role in favouring a non-performer. That is not possible. We are certain you have experienced it too as a user of the systems & applications we have in place to help you manage your learning, work and performance. However, if you feel otherwise or have been a witness to it, we encourage you to get in touch with HR on this. We will review and take the needed action as deemed necessary, to correct this. Our culture of meritocracy recognizes and rewards performers. Regards

Employer’s Response

Dear Ex-Colleague, Thank you for taking the time to share your feedback. First and foremost, we appreciate your acknowledgment of the learning opportunities you had during your time with us. Learning is a core value for us, and we invest significantly in training. It is crucial that our colleagues are thoroughly trained before offering any advice, service, and support to our clients. We schedule monthly training sessions and refreshers to empower our team with knowledge, and we are glad to hear that you found this beneficial We regret that during your time with us, you did not perceive or understand our growth strategy. However, it is important to note that maintaining our position as a Trusted Advisor in the market and our market leadership over the past 25+ years would not have been possible without a clear mission, vision, and growth strategy. Our expansion is a testament to this clarity. As a senior ex-colleague who spent over two years with us, you would have witnessed this strategy in action, along with the clarity of your own objectives and how they align with the branch and company’s goals. Given that yon were a part of the sales team, the dominant focus would have been on the sales and revenues. However, we ensure that our team receives the necessary training and support, along with the right environment and infrastructure to perform well. If you were dissatisfied with the infrastructure provided, it would have been best to communicate your concerns to us so that we could take corrective action as needed. In addition to the statutory benefits, we provide several benefits ranging from medical coverage, fitness, flexible timings, Employee Assistance program and a great incentives and recognition policy, among other benefits. That said, it is also very important to be disciplined, professional and responsible at work. Lastly, we are an equal opportunity employer. There is no discrimination on the basis of gender, race, religion, orientation, caste or creed. Nor is anyone favored. Our culture of meritocracy recognizes and rewards performers. Our performance metrics are clear and transparent, right from the Consultant level to leadership. The technology we use has been an enabler of that transparency and defined metrics. Our promotions, rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for any bias then to play a role in favoring any specific gender or individual. During your time with us, you would have seen deserving performers across genders being promoted to leadership positions. Regards Gurdeep Grha