XcelServ Solutions Customer Service Associate Reviews by 3 Employees | Rated 5.0/5

3 reviews found

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Customer Service Associate in Kanpur

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Jun 2021

Likes

Everything

Work Details

Xcelserv is a product based company and therefore work pressure is not too much. My colleagues are smart and hard working. The management gives equal growth opportunities to everyone and hard working employees get good

Work days: Monday to Friday (Flexible Timings)

Customer Service Associate in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Aug 2021

Likes

Benefits

Work Details

I am a customer service associate, and I have been working with the customer service team of Xcelserv since January last year. The reward and recognition policies are very nice in this company, and our work gets appreciated by our management.

Work days: Alternate Saturday off (Flexible Timings)

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Customer Service Associate in Gurgaon / Gurugram

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Mar 2018

Top trending discussions

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Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Similar Designation Reviews

Technical Support Engineer in New Delhi

Full Time

Technology / IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 17 Sep 2024

Likes

package is very good in this

Dislikes

nothing bad about it as reviewed

Senior Customer Service Executive in New Delhi (working remotely)

Full Time

Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 11 Nov 2024

Likes

Nothing nothing nothing nothing nothing

Dislikes

Delay in salary. Promotion issue

Sales Executive in Gurgaon / Gurugram

Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Sep 2021

Likes

Please Be aware of this kind of Companies , Completely fake Doing scam with the US customer as well as with the Agents. please dont go for this company . Although I am taking a legal action against them regards my salary . I am not letting this company to go away with this kind of Scam putting all the names that i know SR VP . SR manager all people are Fake they dont have any HR department , No management people will get back to you this has to be stopped. Let see how things go with the legal Action...Read More

Dislikes

Fake Company doing Scam with the customer as well as with the employee

Work Details

Pathetic

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Gurgoan

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 23 Oct 2021

Likes

There is nothing to like for this company. beware with this company, they never pay on time. work for 3 month pay for one month, they not paid PF & gratuity for at least 45 employee which i personally know. they not paid salaries for more than 3 month. after resignation they don't do F&F. even they don't reply on any emails.

Dislikes

Don't work with this company. if you work it will be your biggest mistake. company owner- Mr. Senthil, Neha Gulati they are extremely bad.i don't have word to say. they in outside india(US). in india branch- samarjeet saha, pankaj srivastav, vineet singh and others all are fraud.

Work Details

i worked only for 5 month. could not get salary on time. i paid only for 1 month. finally i resigned my salaries and F&F are due. after sending emails company not responding any emails.

Work days: Monday to Friday (Flexible Timings)

Senior Associate in Gurgaon / Gurugram

Part Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 Sep 2023

Likes

Good it very good one

Dislikes

Na it is na na

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Sales Executive in Gurgaon / Gurugram

Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Apr 2021

Likes

Worst experience ever do not join this company this company is fraud don give salaries on time incentive to Bhul jana hi behtar h

Dislikes

For our own hard earned money we have to beg 😔

Work Details

Unnecessary stretch of shifts u have to work on ur wkend without getting any over time no salary on time they never pay incentive

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in Kanpur

Project Team Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Sep 2021

Likes

Development

Work Details

I am proud to be part of team exercise which comprises a group of highly professional workforce who are well known in the industry with the pleasure for to work with them.

Work days: Monday to Friday (Flexible Timings)

Senior Associate in Noida

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Aug 2021

Likes

Valued

Work Details

At Xcelserv, your skills are valued and you get rewarded for them. Its a great place to work

Work days: Monday to Saturday (Flexible Timings)

Sales Officer in Kannauj

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Aug 2021

Likes

Work culture

Work Details

The work distribution management is very efficient in Xcelserv. Our managers ensure that we are not overburdened and there is an equal workload for everyone in the team. This is the best thing about any professional setup.

Work days: Monday to Friday (Flexible Timings)

Senior Associate in New Delhi

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Aug 2021

Likes

Compensation

Work Details

Salary structure is good. Couple it with the incentives and Xcelserv becomes an excellent company to work at.

Work days: Monday to Friday (Flexible Timings)

Senior MIS Executive in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 24 Jan 2024

Likes

Nice management and sr person.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Travel Consultant in Noida

Full Time

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 10 Sep 2024

Likes

Everything just sometimes Everything get slow down

Dislikes

Transport and sometimes operations department

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Softwaretest Engineer in Gurgaon / Gurugram

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Aug 2023

Likes

Very good working environment

Dislikes

Not paid salary on time

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Executive in New Delhi

Full Time

Investment Banking, Private Equity & VC Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 11 Oct 2023

Likes

Everything

Dislikes

Nothing that I can call

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Desktop Support Engineer in Gurgaon / Gurugram

Full Time

General Insurance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Oct 2023

Likes

company is not pay my pf or my 2 months salary ,,,

Dislikes

Company has not giving pf or salary on time

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Accountant in Mumbai

Full Time

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 26 Aug 2023

Likes

good office to work with

Dislikes

can improve in benefits to employees

Senior Sales Executive in Mumbai

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 May 2024

Likes

Nothing

Dislikes

Not paying on time and if we leave , then on payment at all

Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 01 May 2023

Likes

Working environment

Dislikes

Salary delays

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Medical Representative in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 04 Oct 2023

Likes

Nice and cannot be better

Dislikes

Not nice can be better

Senior Ticketing Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 09 Apr 2021

Likes

Nothing,but again as I have worked there I got my salary so i respect it.

Dislikes

Every thing

Work Details

Perthetic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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XcelServ Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 XcelServ Solutions reviews submitted by XcelServ Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if XcelServ Solutions is the right company for you. 50%...Read more

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XcelServ Solutions Customer Service Associate Reviews

XcelServ Solutions Customer Service Associate Reviews

3 reviews found

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