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a compliance analyst
2w
Need Insights on WNS global services - Culture, WFH, and Work Environment
Hi all,
I've recently been offered a position at WNS (Bengaluru) and would appreciate any insights on the company's culture, work environment, WFH flexibility, and work-life balance. Your feedback will help me make a well-informed decision.
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People also ask about WNS's Customer Care Executives
Is WNS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 37 employee reviews, it's clear that most customer care executives have an average experience working at WNS. Job security holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary on AmbitionBox.
Does WNS pay their Customer Care Executives well?
According to AmbitionBox reviews, WNS customer care executives rate their salary and benefits at 2.9 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS's customer care executives salaries here and to read reviews specifically about salary and benefits at WNS for customer care executives, click here.
How is the work culture at WNS for Customer Care Executives?
Work culture at WNS for customer care executives is rated 3.4 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at WNS for customer care executives, click here.
How is the job security at WNS for Customer Care Executives?
Based on 37 reviews on AmbitionBox, WNS's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at WNS for customer care executives, click here.
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Gender Based Ratings for WNS Customer Care Executive
based on 30 reviews
Rated by 11
Women
Rated by 19
Men
Working Days for WNS Customer Care Executive
based on 37 reviews
Rotational Shift
63%
Monday to Friday
29%
Monday to Saturday
4%
Alternate Saturday off
4%
Work Timings for WNS Customer Care Executive
based on 37 reviews
Flexible timing
Strict (10.30pm - 7.30am)
Strict (6.30pm - 3.30am)
59%
5%
5%
31% employees reported other strict timings
Shift Timings for WNS Customer Care Executive
based on 37 reviews
Day shift
Night shift
70%
30%
Business Travel for WNS Customer Care Executive
based on 37 reviews
No travel
74%
Within city
22%
Within the country
4%
27%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
3 total
responses
Office gym
1 total
response
Cafeteria
3 total
responses
Job/Soft skill training
2 total
responses
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