Vodafone Idea Senior Customer Service Executive Reviews by 30+ Employees | Rated 4.4/5

What employees say about Vodafone Idea?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

48% employees reported

Flexible timing

56% employees reported

Within city

40% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

10 reviews

4.8

Rated by Men

22 reviews

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Top Mentions in Vodafone Idea Senior Customer Service Executive Reviews

34 reviews found

Sort by: Popular

Senior Customer Service Executive in Jaipur

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Dec 2018

Likes

Yes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Senior Customer Service Executive

Legal Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2017

Likes

Everyone can learn new things and it gives productive knowledge.Great place to work and even d managements are too quick in process.

Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

We don't use to get public holidays growth is slow.

Work Details

Its good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Vodafone Idea

View All

a hr manager

Looking for job as a Human Resource in Lucknow

Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs

Got a question about Vodafone Idea?

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Senior Customer Service Executive in Mandi

Management Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Mar 2018

Likes

World's best company for girls

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Some Vodafone employees didn't work properly and make wrong it's name

Work Details

Manager

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Customer Service Executive in Gorakhpur

Retail Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Sep 2018

Likes

Skill development - Good

Dislikes

Talking about Vodafone experience at GORAKHPUR my worsted experience in my life. no safety rule for girls .sinior treat like her/his employees like labour .I work also Vodafone in Lucknow city my Vodafone lko city experience was awesome supportive sinior .good environment my best experiences in Vodafone store at Lucknow .

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Executive

Retail Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2018

Likes

Everything is good here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Nashik

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Mar 2018

Likes

I love Vodafone

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Senior Customer Service Executive in Ahmedabad

Service desk executive Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Mar 2018

Likes

I'm loving it my job profile

Skill development - Good
Work satisfaction - Good

Dislikes

lowest salary not a secure job other employment other payroll point

Salary - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor

Work Details

I need to ideas IMA to Idea Cellular front office executive work 2 year

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Senior Customer Service Executive in Pune

ICO Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 May 2018

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Senior Customer Service Executive in Siliguri

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2018

Likes

Vodafone South working environment, job security, etc all are excellent and specially for a women.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I am satisfied in all aspects.

Work Details

Exciting

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Haldia

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Jul 2018

Likes

After launched of jio telecom service going in backfoot,, include vodafone. Therefore some sales issues occured.. We should face it as a sales reprentive... But one thing u will sure abt ur salry..

Salary - Good

Dislikes

Reporting manager would not behave like what u expect.

Job security - Poor
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Senior Customer Service Executive in Bangalore / Bengaluru

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2019

Likes

Before merging with idea it's good

Dislikes

Before merging is good after merging with idea it's worst

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Senior Customer Service Executive in Rudrapur

Retail Store Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Nov 2018

Likes

Job satisfaction. Good growth

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Delay in Claims processing

Senior Customer Service Executive in Pondicherry / Puducherry

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 26 Oct 2018

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Work life balance

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 34 Vodafone Idea reviews submitted by Vodafone Idea employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Vodafone Idea is the right company for you. 48% of employees ...Read more

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Vodafone Idea Senior Customer Service Executive Reviews